Cloud Engineer

General Services Administration

Office of the Chief Information Officer

Summary

As a Cloud Engineer, you will serve as a Solutions Architect, providing secure and reliable solutions, implementing cloud-based technologies, and integrating existing technologies to support GSA customers.

Location of position: This position is located within GSA, Office of GSA IT, Washington, DC

We are currently filling one vacancy, but additional vacancies may be filled as needed.

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

This public notice is issued under Direct Hire Authority (DHA) to recruit talent to occupations for which there is a severe shortage of candidates or a critical hiring need. This means that we can hire any qualified candidate from this notice or any other source. About this DHA notice: -Current civil service employees will receive new appointments if selected under this DHA. -For information on DHA, please visit https://www.opm.gov/policy-data-oversight/hiring-information/direct-hire-authority/

Duties

THIS VACANCY ANNOUNCEMENT WILL CLOSE WHEN WE HAVE RECIEVED 150 APPLICATIONS WHICH MAY BE SOONER THAN THE CLOSING DATE. LEARN MORE

Manages, monitors, and provides support for agency-wide modernization and transformation offerings, including related products and services designed to provide the full range of capabilities from self-service through fully managed. Consults with Business Lines and IT organizations to develop, integrate or facilitate services that meet enterprise needs.
Provides direct analysis and recommendations associated with implementation or migration of applications, services, and capabilities to cloud-based services; recommends service levels, automation opportunities, reporting capabilities, and works with applications, platforms, and development teams to integrate associated components into cloud-based or as a service offering.
Performs technical planning, systems integration, verification, validation, functional analysis, and evaluation of alternatives, including risk, cost, and supportability, to develop enterprise technology solutions. Performs research and analysis of commercial offerings and emerging technologies to support enterprise information technology solutions.
Ensures information technology services and software configurations properly interface with agency and Government-wide information technology systems and associated standards. Ensures systems comply with applicable policies, regulations, standards, and legislation, and are maintained for high availability, scalability, security, and supportability.
Oversees reporting requirements supporting infrastructure operations in response to Government Accountability Office (GAO), Office of Management and Budget (OMB), and Office of Inspector General (OIG) audits and government-wide initiatives. Provides technical guidance and recommendations to support program implementation and organizational objectives.

Requirements

Conditions of employment

US Citizenship or National (Residents of American Samoa and Swains Island)
Meet all eligibility requirements within 30 days of the closing date.
Register with Selective Service if you are a male born after 12/31/1959

If selected, you must meet the following conditions:

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or NonCareer SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
Undergo and pass a background investigation (Tier 2 investigation level).
Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.
Serve a one year probationary period, if required.

Qualifications

To evaluate your qualifications, your resume must clearly demonstrate how you meet the specialized experience described below. Your resume must not exceed two pages. To ensure your qualifications can be fully evaluated, we recommend including the following information:

Name, address, telephone number, email address;
Job Title (if Federal Service, provide series and grade; if not in GS plan, provide GS equivalent grade);
Relevant work experience—should include employer name, job title, start and end dates (month/year), the number of hours worked per week and descriptions that explain how you meet the required qualifications in the job announcement.
Education, certifications or licensures—If the job announcement requires any education, certifications or licensures, make sure to include the required information and any required documents like transcripts.

Your resume should contain enough information to make a valid determination that you fully meet experience requirements for each grade level you are applying to. If you do not provide enough information for us to determine your qualifications, you may be rated ineligible

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.

The GS-14 salary range starts at $143,913.00 per year.

If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.

Applicants applying for the GS-14 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the nine competencies AND one year of specialized experience equivalent to the GS-13 level in the Federal service as described below:

IT SPECIALIST COMPETENCY REQUIREMENTS:

Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Decision Making - Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
Information Management - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems.
Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.
Technical Competence – Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.

Specialized experience is experience managing or supporting enterprise information technology modernization or transformation initiatives, including cloud-based or enterprise technology solutions; performing technical planning, systems integration, and functional analysis to develop enterprise information technology solutions; ensuring information technology systems comply with applicable laws, regulations, policies, standards, and cybersecurity requirements; and, providing technical guidance and recommendations to support enterprise information technology operations and organizational objectives.

Additional information

Candidates will not be hired based on their race, sex, color, religion, or national origin.

Applicants are encouraged to make their resume searchable in their USAJOBS.gov profile. This will allow Federal hiring specialists and hiring managers across agencies to find their resume as part of agency recruitment campaigns or staffing searches.

If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency or visit GSA's webpage.

Relocation-related expenses are not approved and will be your responsibility.

On a case-by-case basis, the following incentives may be approved:

· Credit toward vacation leave if you are new to the federal government

This is a term appointment, made for an initial period of 2 years. The appointment may be extended up to a total of 8 years, in increments of 1 year or less. Permanent competitive career or career-conditional employment cannot be acquired through a term appointment.

Term employees are eligible to participate in most of the benefit programs available to permanent federal employees, e.g., the FEHB, FEGLI, Federal Employees Retirement System (FERS) and the Thrift Savings Plan (TSP).

Term employees do not acquire competitive status or reinstatement eligibility as a result of the term appointment. The first year of employment of a term employee is a trial period and all term employees must serve a 1-year trial period.

Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all.

For information on temporary and term appointments go to USAJOBS Help Center - Appointments.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

You will have access to many benefits including:

Health insurance (choose from a wide range of plans)
Life insurance coverage with several options
Sick leave and vacation time, including 11 paid holidays per year
Thrift Savings Plan (similar to a 401(k) plan)
Transit and child care subsidies
Flexible spending accounts
Long-term care insurance
Training and development

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated against the basic qualifications which includes any specialized experience and/or education requirements (if applicable). Qualified candidates will be considered in accordance with the Office of Personnel Management Direct Hire Guidelines. Applications will not be rated or ranked. Veterans’ Preference is not applicable to the direct hire recruitment procedures. Failure to submit a complete application or missing required supporting documentation may result in you not being considered for the position. Falsification of your background, education, and/or experience is grounds for non-selection or dismissal if hired.

SME Resume Review:

Subject Matter Experts (SMEs) will evaluate your resume to determine your qualifications for this position using a pass/fail process.

ICTAP/CTAP Candidates: The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found “well-qualified" for this vacancy. In addition to meeting the basic qualifications stated in the qualification section of this announcement, well qualified is defined as: experience that exceeds the minimum qualifications of the position, demonstrated by meeting at least 3 out of 5 KSA’s listed below:

Knowledge of cloud systems operations methodology and concepts sufficient to apply theories and new developments to problems not susceptible to treatment by accepted methods and to make decisions or recommendations significantly changing, interpreting, or developing important programs or policies.
Knowledge of project management principles, methods, and practices, including project and product management methodologies (e.g., Site Reliability Engineering (SRE), Agile, Lean, and Objectives and Key Results (OKR’s), sufficient to develop feature roadmaps, project plans and schedules, estimate work, and report on accomplishments.
Skill in applying a wide range of qualitative and quantitative methods for assessment and improvement of program effectiveness.
Knowledge of systems operations and best practices, governing laws, regulations, methodologies, and policies sufficient to provide sound and authoritative technical oversight and leadership guidance on all issues related to the assigned program.
Knowledge of the organizational missions, programs, and legislative history sufficient to advise on policies, establish guidelines, and implement guardrails necessary to achieve program goals within a highly regulated environment.

Demonstration of these KSA’s must be supported by your resume.

You may preview questions for this vacancy.

Required Documents

ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.

Resume: Must not exceed two pages. Refer to the Qualifications section for resume requirements.

If you are ICTAP/CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.

Current or Former Political Appointees: Submit SF-50.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here: Apply for a GSA Job.

If you are having issues applying to this announcement, you should switch to a different browser, network or device. Note: Your firewall may block your transfer from USAJOBS to your GSA application.

To begin, click the Apply Online button on the vacancy announcement.

Sign in or register on USAJobs and select a resume and documents to include in your application.
Resumes exceeding two pages will not be accepted by USAJOBS and will prevent your application from moving forward in the hiring process. Please see Required Documents for additional details.
Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process).

Need Assistance?

Questions or issues completing an application and/or submitting documentation - contact fedhirehelp@applygovernment.com or 1-866-656-6831 Monday-Friday 7AM - 7PM EST, except for Federal holidays
Specific questions on the position - contact the HR representative (Monday-Friday during normal business hours) listed on the announcement, prior to the application deadline

You must receive HR approval before deviating from these instructions.

Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.

Agency contact information

Patrice Davis

Phone: 202-704-2340
Fax: 000-000-0000
Email: CRCDvacancyinquiries@gsa.gov

Address: GSA, Office of GSA IT
Servicing HR Office: Branch D
GSA, Office of Human Resources Management (OHRM)
1800 F Street, NW
Washington, District of Columbia 20405
United States

Next steps

After the closing date/deadline:

ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements.
REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
FINAL JOB OFFER: Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes
FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your application status by logging into USAJOBS and clicking “Track this Application” on the Applicant Dashboard.

Thank you for your interest in working for the U.S. General Services Administration!

Cloud Engineer Job in Washington, DC