Summary
This position is located in the Club Division, Morale, Welfare and Recreation (MWR) Department, Fleet Activities Yokosuka, Japan. The incumbent performs a wide variety of work assignments during various shifts in support of the club operations.
This job is open to
Clarification from the agency
Applicants with SOFA Sponsorship only. This includes applicants with current Military Spouse Preference, Family member preference, active-duty service member (with their command's approval), and current CNIC employees within the local commuting area.
Duties
- Ensures that work assignments by the shift employees are performed.
- Provides necessary assistance and supplies to employees and resolve minor problems and complaints of the employees.
- Ensures activities take place as planned with proper equipment, personnel, food and beverages. Incumbent is required to be familiar with scheduled activities.
- Resolves emergent issues and refers difficult situations to the supervisor
- Reports club patron incidents such as club rule violations to the Club Manager including name, rate, duty station and witnesses.
- Documents routine and significant occurrences.
- Circulates among patrons as necessary to assure satisfactory services.
- Explains and enforces club policies, procedures and regulations.
- Maintain proper decorum throughout the club in accordance with prescribed rules and regulations.
- In emergency situations, incumbent shall personally notify the Club Manager immediately.
- Ensures that CFAY and Department of the Navy rules and regulations governing the sale and consumption of alcoholic beverages are strictly enforced.
- Makes recommendations to the Club Manager/Assistant Club Manager regarding the work performance of shift employees.
- Prior to closing of the club, completes fire safety checks and that unnecessary electrical equipment are unplugged.
- Secures all doors and windows, check all locks on the bar storerooms, cashier's office, etc.
- Incumbent shall ensure that the Fire Department conducts a fire check prior to closing of the club.
- Ensures that all keys are properly secured, safes are locked, and upon securing the club, ensures that the entrance keys are locked in the box provided or turned-in to the security office.
- Performs other related duties as assigned.
Requirements
Conditions of Employment
- This position is not eligible for telework.
- Must be able to satisfactorily complete the Food Handler’s Course.
- Must be able to work varied work schedules to include holidays, weekends, and evenings.
- Must successfully pass a background investigation at the T1 level (National Agency Check with Inquiries).
Qualifications
- Incumbent must have at least one year of general experience, preferably related to the position.
- Incumbent shall be thoroughly familiar and comply with applicable club operations policies and Standard Operating Procedures.
- Must be courteous and possess a sharp, people-oriented personality to include tact and diplomacy in dealing and communicating with customers and other fellow-workers.
- Ability to lead.
- Must have knowledge of computers, basic arithmetic and cash handling procedures.
- Must be able to stand and walk for long periods and must be able to work day, evening and weekend shifts, including holidays.
- Must be able to communicate with all levels of personnel.
- Must be familiar with alcohol serving policies in effect.
- Incumbent must present a neat, well-groomed, professional appearance at all times and must work harmoniously with co-workers and members of the MWR Department.
- Must have or be able to obtain a U.S. Government Vehicle Driver's License.
Education
- When education is a basic requirement for the position, or when substituting education for experience, applicants MUST submit a copy of your high school transcripts, college transcript, or a list of courses, which includes grades earned, completion dates, and quarter, and/or semester hours earned as part of your application package.
- Foreign education must include evidence that it is comparable to education received at accredited educational institutions in the United States.
- Transcripts from foreign colleges must be evaluated for U.S. equivalency in order to be considered. Applicants are responsible to obtain and submit proof of creditability of education as evaluated by a credentialing agency, which is a private U.S. organization. Credential evaluations are not free and applicants are responsible for the cost of the selected service.
- All substitutions of education for experience will be made in accordance with OPM approved qualification standards.
- To receive consideration for a non-related degree or eligibility based on a combination of education AND experience, a college transcript is required.
- All transcripts MUST show student's name and the name of the awarding university or educational institution, degree type, awarded/conferred date, and the field of study.
- *If your degree has not been awarded/conferred, you must provide a copy of your HS Diploma or equivalent along with transcript(s).
- Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education are acceptable to meet positive education requirements or to substitute education for experience.
- For additional information, please go to the Office of Personnel Management (OPM) and the U.S. Department of Education websites at http://www.opm.gov/qualifications and http://www.ed.gov/admins/finaid/accred/index.html
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application will be screened for the following minimum qualifications:
- 1 year of general experience or 2 years above high school education
Applicants who meet the minimum qualifications will be further evaluated for:
- Experience in customer service.
- Experience in cash handling.
- Knowledge of DOD and Navy club policies, regulations, administrative practices and procedures.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
Required Documents
The following documents are required at the time of application:
- Resume or NAF Application Form
- Proof of SOFA Status. Acceptable supporting documents include:
- PCS Orders (Applicants' name must be listed as approved dependent) (Military)
- Family Entry Approval/Dependent Entry Approval (Military)
- Sponsor's Letter of Employment (Civilian)
- If you are a current Federal employee, please submit your most recent Personnel Action Report (PAR) or SF-50
Note: Applications missing any required document will not be eligible for consideration.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 12/31/2024 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12496519
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.
Next steps
Please ensure that your resume and supporting documents contains all the information requested in the vacancy announcement. If your resume and supporting documents do not provide all the information requested on this form and in the job vacancy announcement, you may lose consideration for the job.
All applicants will be notified regarding their status by email. Applicants will either be contacted for an interview or sent an email of non-selection 3-6 weeks after the announcement cut-off date. Please note that if you provide an inaccurate email address or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate.
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