Club Operations Assistant (Duty Manager) Job in Okinawa Island, Japan

Vacancy No. FFR24-1107 Department Commander, Navy Installations
Salary $17.25 to $17.25 Grade 2 to 2
Perm/Temp Permanent FT/PT Part-time
Open Date 10/10/2024 Close Date 12/31/2024
Job Link Apply Online Who may apply Public
Locations:
Okinawa Island, Japan


Summary

This position is located in the Club Division, Morale, Welfare and Recreation Department (MWR), Fleet Activities, Okinawa, Japan. The incumbent performs a wide variety of work assignments during various shifts in support of club operations.

This job is open to

Clarification from the agency

Who May Apply: Applicants with SOFA Sponsorship only. This includes applicants with current Military Spouse Preference, Family member preference, and current CNIC employees within the local commuting area.

Duties

  • Incumbent shall be thoroughly familiar and comply with the contents of the Navy Food and Beverage Desk Guide and CNIC Instruction 1710.3, as well as all club SOP-s and instructions.
  • Reports for duty as prescribed by the Club Manager or his/her designated representative.
  • Maintains proper decorum throughout the club in accordance with prescribed rules and regulations.
  • Gives a full and complete report to the Club Manager concerning who violations of club rules and regulations.
  • The Duty Manager shall be familiar with scheduled events during duty shift, e.g., special events and programs, etc., including any and all particulars to should be cognizant of during the work shift.
  • Checks all schedules when entering to duty.
  • Ensures that activities take place as planned with proper equipment, personnel, food and beverages.
  • In case of deviation from usual operating policy or procedures, brings the situation to the attention of the proper supervisor.
  • Attempts to resolve issues and refers more serious matters to, the Club Manager or designee.
  • Enters all problems in the Duty Manager's Log Book.
  • Circulates among patrons as necessary to ensures satisfactory services.
  • Explains and enforces club policies, procedures and regulations.
  • Maintains order in the facility.
  • Notifies the Club Manager immediately in emergency situations.
  • Ensures that CFAO and DON rules and regulations governing the sale and consumption of alcoholic beverages are strictly enforced. Alcoholic beverages will not be served to patrons less than 20 years of age.
  • May serve as a leader in assuring that work assignments by the shift employees are performed.
  • Provides necessary assistance and supplies to employees; and resolves minor problems and complaints from the employees.
  • Makes recommendations to the Club Manager regarding the work performance of shift employees.
  • Completes fire checks at closing.
  • Secures all doors and windows, check all locks on the bar storerooms, cashier's office, etc.
  • Incumbent shall ensure that the Fire Department conducts a fire check prior to closing of the club.
  • Assists with the stocking of supplies in clubs and the Skoshi Mart as needed.
  • Incumbent must present a neat, well groomed, professional appearance at all times and must work harmoniously with co-workers and members of the MWR Department.
ADDITIONAL RESPONSIBILITIES
  • Performs other duties as assigned.
  • A complete list of duties and responsibilities will be provided at the time of hire.

Requirements

Conditions of Employment

  • Satisfactorily complete all background checks to include National Agency Check with Written Inquiries (NACI).
  • Incumbent must be able to work varied work schedules to include evenings, weekends, and holidays.
  • Work requires standing, stooping, bending and working in tiring and uncomfortable positions.
  • Frequently lifts and carries items that weigh 10 to 40 pounds.
  • Subject to noise, drafts, dust and dirt. Will occasionally work outdoors.
  • Must have or be able to obtain and maintain a current driver’s license, as travel to other facilities may be required within the normal scope of duties.
  • Must be able to satisfactorily complete Food Handler's Training.

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.A qualified candidate possess the following:
  • A minimum of one-year experience, which provides knowledge of club, restaurant, business operations, or equivalent leadership experience is required.
  • Must be courteous and possess a sharp people oriented personality to include tact and diplomacy in dealing and communicating with customers and other fellow-workers.
  • Must have knowledge of computers, basic arithmetic and cash handling procedures.
  • Ability to communicate both orally and in writing, and to provide work direction to other employees.
  • Must have a high school diploma or equivalent.

Education

  • When education is a basic requirement for the position, or when substituting education for experience, applicants MUST submit a copy of high school transcripts, college transcript, or a list of courses, which includes grades earned, completion dates, and quarter, and/or semester hours earned as part of the application package.
  • Foreign education must include evidence that it is comparable to education received at accredited educational institutions in the United States.
  • Transcripts from foreign colleges must be evaluated for U.S. equivalency in order to be considered. Applicants are responsible to obtain and submit proof of creditability of education as evaluated by a credentialing agency, which is a private U.S. organization. Credential evaluations are not free and applicants are responsible for the cost of the selected service.
  • All substitutions of education for experience will be made in accordance with OPM approved qualification standards.
  • To receive consideration for a non-related degree or eligibility based on a combination of education AND experience, a college transcript is required.
  • All transcripts MUST show student's name and the name of the awarding university or educational institution, degree type, awarded/conferred date, and the field of study.
    • *If your degree has not been awarded/conferred, you must provide a copy of your HS Diploma or equivalent along with transcript(s).
  • Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education are acceptable to meet positive education requirements or to substitute education for experience.
  • For additional information, please go to the Office of Personnel Management (OPM) and the U.S. Department of Education websites at http://www.opm.gov/qualifications and http://www.ed.gov/admins/finaid/accred/index.html

Additional information

  • Direct Deposit of Pay is required.
  • Employees (and family members) who require medical or dental care in the overseas location will be responsible for obtaining and paying for such care. Access for civilian employees and their families to military medical and dental treatment facilities is on a space-available and reimbursable basis only.
  • Recruitment/Relocation Incentives Offered: No

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants with minimum qualifications will have:

  • A high school diploma or equivalent
  • At least one year of general experience in progressively responsible clerical, office, or other work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of this position

Required Documents

The following documents are required at the time of application:

  • Resume
  • If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
  • If claiming Military or Family Member Preference and/or Proof of SOFA Status: provide a copy of PCS orders and Family Entry Approval (Military) or Sponsor's Letter of Employment (Civilian)
  • If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.
  • If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50
  • If required under "Qualifications Required": Proof of Education such as high school diploma/GED, clinical licensure, awarded/conferred academic degree transcript(s) and/or *related coursework transcript(s) relevant to the position

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on 12/31/2024 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12572581It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=ApplicantTo verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated.

For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/statusDON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.

Agency contact information

CNRJ NAF Human Resources
Address
Commander, Fleet Activities Okinawa
CNRJ NAF HRO (N941)
PSC 473 Box 12
FPO, AP 96349-0001
US
Learn more about this agency

Next steps

Please ensure that your resume and supporting documents contains all the information requested in the vacancy announcement. If your resume and supporting documents do not provide all the information requested on this form and in the job vacancy announcement, you may lose consideration for the job.

All applicants will be notified regarding their status by email. Applicants will either be contacted for an interview or sent an email of non-selection 3-6 weeks after the announcement cut-off date. Please note that if you provide an inaccurate email address or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.