Clarification from the agency

Applicants must be a current USPHS Commissioned Corps Officer. USPHS Call to Active Duty (CAD) candidates are not eligible for this position. Civilians are not eligible for this position.

DUTIES AND RESPONSIBILITIES:

1. Coordinates with IHSC units to review data of products used to promote organization communications initiatives.
2. Supports IHSC communications initiatives established by the IHSC assistant director, IHSC Communications Unit chief, and the Strategic Communications Team supervisor.
3. Conducts studies, research, and needs assessments to define opportunities for new or improved processes, solutions, practices, products, or services based on user needs to improve customer experience.
4. Researches, develops, coordinates, and implements performance measures to: Compile and interpret data; Evaluate the effectiveness of communications campaigns; Present findings to IHSC communications designers; and Recommend strategies to improve communications efforts, to include appropriate vehicles for communicating information.
5. Develops information materials and supports Strategic Communications Team efforts.
6. Recommends appropriate tools and platforms - including broadcast messages, magazines, newsletters, communication workgroups, and live Town Hall meetings - to enhance communications across the organization.
7. Supports communications planning development and completion.
8. Occasional travel required to support IHSC facilities.
9. Use Adobe and Microsoft Office products to write, edit, design, format, and maintain content in appropriate style for both print and online mediums.
10. Deploy for up to 30 days a year to internal facilities as needed through IHSC's TDY on-Call Schedule (ITOS).
11. Additional duties as assigned.

Conditions of employment

• You must be a U.S. citizen to apply for this position.
• You must successfully pass a background investigation.
• You must successfully pass a drug screen.
• Males born after 12/31/59 must certify registration with Selective Service.
• Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
• Service Remaining Requirement Agreement: Upon appointment to this position, officers will be required to serve an 18 to 24-month commitment to IHSC.
• ASSIGNMENT PAY AGREEMENT: You must not have a current Assignment Pay Agreement. However, if you have a current Assignment Pay Agreement, it must be fulfilled within 90 days of your application submission.
• Applicants must be a current USPHS Commissioned Corps Officer. USPHS Call to Active Duty (CAD) candidates are not eligible for this position. Civilians are not eligible for this position.
• PHS officers must participate in IHSC TDY On-Call Schedule (ITOS.) ITOS is either an entire month or two 16-day periods a year where, depending on the needs of the agency, the officer is required to be available to serve.

Qualifications

PHYSICAL DEMANDS:

1. This non-hazardous duty position requires sitting and/or standing for extended periods of time [6-8 Hours].
2. Performing repeated bending motion.
3. Average manual dexterity for computer operation.
4. Phone use for extended periods of time.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. You may be selected for an interview at the hiring authority's discretion. You will be notified of selection or non-selection.

To apply for this position, you must provide a complete Application Package. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position.A complete application includes:

U. S. Public Health Service Officers

1. Cover Letter/Letter of Interest.
2. Degrees. (Place under "Diploma/GED")
3. Professional license. (If applicable)
4. Additional professional certificates. (If applicable)
5. Three professional references. (i.e., name, title and contact information)
6. Official USPHS Promotion CV - e.g., relevant experience, education, training. (Place under "USPHS Promotion CV")
   • You may provide a civilian resume in addition to the USPHS Promotion CV to capture all relevant work experience.
7. A copy of your Certificate of Investigation (located in your eOPF).
8. *Three most recent Commissioned Officer Effectiveness Reports (COER). (Place under "Performance Appraisal")
9. For current IHSC PHS officers, IHSC Recruiting requires applicants to provide a copy of your current Service Remaining Requirements Agreement.
10. Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement. If you do not, please submit a memo attesting to no AP in the Assignment Pay (AP) Agreement section in the documents section of application.

Next steps