Community Engagement Officer Job in Des Moines, WA

Vacancy No. ANM-ARP-24-1757193-92413 Department Federal Aviation Administration
Salary $98,506.00 to $152,671.00 Grade I to I
Perm/Temp Permanent FT/PT Full-time
Open Date 10/9/2024 Close Date 10/29/2024
Job Link Apply Online Who may apply Public
Locations:
Des Moines, WA


Summary

This position serves as a Community Engagement Officer (CEO) for the Office of Airports (ARP), in the Regional Airport Divisions (ADO). This position is responsible for planning, organizing, and controlling the ARP related activities necessary to deliver an effective community outreach program primarily in support of ARP objectives and the Regional Administrator's Office.

Duties

Performs multiple, varying, and complex assignments under the minimal direction of a manager, project/program manager, team leader, or more experienced professional. Provides guidance and technical support for complex and challenging activities. May act as a contributing specialist on large work activities.

Applies experience and comprehensive knowledge applicable to aviation noise policies and regulations to plan and conduct functional activities for projects/programs. Assignments frequently require knowledge and experience working across functional and/or organizational lines.

Represents ARP as a member of the FAA Noise Matrix Team which focuses on noise outreach. Provides input to the Regional Administrator's (RA) CEO and other FAA LOBs when actions in ARP program areas could potentially impact noise outreach, or when other LOB activities could potentially impact ARP activities. Provides technical support to the Regional Administrators and their CEOs with planning, organizing, messaging, and developing community outreach plans and programs on airport noise, as needed.

Serves as a liaison between the Regional Administrators and ARP on matters pertaining to airport noise and related community engagement. Coordinates with the respective Regional Administrators, Air Traffic Organization (ATO) Service Center, Office of Energy and Environment (AEE), Office of the General Counsel (AGC), and other Regional/Headquarters LOBs/staff offices on assignments programs and projects. Identifies concerns with major projects/ policies/issues. Reviews and recommends approvals of major reports on projects, programs and other work activities for internal distribution.

Works closely with the RAs, ATO, and other CEOs to help reduce/manage conflicts that may occur between the timing of airport planning, environmental reviews, airspace procedure implementation, or construction activities. Collaborates with subject matter experts on Title 14 Code of Federal Regulation (CFR) Part 150 and Part 161, Airport Noise Compatibility Planning and Airport Access Requirements.

Provides information to stakeholders as needed. Works with Airports District Offices on noise complaints related to ARP programs. Coordinates responses for the FAA's Noise Complaint Initiative portal and reports activity quarterly. Identifies and resolves challenging problems or issues that often cross organizational boundaries and impacts the accomplishment of strategic objectives.

Participates in community outreach activities led by the RA's office including Aviation Roundtables, Congressional Outreach, and public meetings representing the ARP line of business. Keeps up-to-date on current training regarding FAA noise programs and policies to effectively communicate with the public.

Contacts are internal and external to the organization. May act as a point of contact to provide advice and guidance on the applications of policies and procedures. May be called upon to communicate FAA positions on policies and procedures internally and externally.

Established policies/procedures provide guidance for most assignments, but allow considerable discretion for employee to select the most appropriate approach(es) or develop new approaches. Assignments regularly require interpretations of internal and external policies and extrapolations from precedents.

Work is reviewed rarely, typically though status reports and at project completion, to ensure policy compliance and alignment with the requirements of projects and/or other work activities.

Requirements

Conditions of Employment

  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Interviews: If the agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed
  • This vacancy is for a position that will physically report to Des Moines, WA

Qualifications

To qualify for this position, you must demonstrate in your application that you possess at least one year of specialized experience. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position.

To qualify at the FV-I level, you must demonstrate in your resume specialized experience equivalent to FV-H, FG/GS-12. Specialized experience for this position includes:

  • Experience coordinating community outreach activities with internal/external stakeholders.
  • Experience providing guidance on policies, procedures and requirements related to noise compatibility (Title 14 CFR Part 150) and airport access (Title 14 CFR Part 161) to the general public.

Qualifications must be met by the closing date of this vacancy announcement.

As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.

In lieu of providing a KSA narrative response in the text box listed below each KSA , in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.

Education

Substitution of Experience with Education does NOT apply to the FV- I pay band.

Preview Job Questionnaire

Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.

The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/working_here/financial_disclosure_requirements

The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family.

If the Agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed.

Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.

Security Requirement: Moderate Risk (5): This position requires completion & favorable adjudication of a Moderate Risk Background Investigation (Tier 2) background investigation prior to appointment, unless waiver is obtained.

Links to Important Information: Locality Pay, COLA

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.



IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Required Documents

Applicants must apply on-line, through USAJOBS, to receive consideration; Faxed, mailed or e-mailed applications cannot be accepted. If you need to submit additional documents to supplement your on-line application, e.g. transcripts, SF-50, or veteran's documents, you may upload these documents with your application in USAJOBS. Supplemental documentation and college transcripts can also be faxed to (206) 231-4150 or emailed on or before the closing date of this announcement. Please include your name and the vacancy announcement number on each of your faxed pages and redact all Personally Identifiable Information (PII), such as social security number and date of birth.

If you want consideration for one or more of the Special Hiring Authorities, documentation that must be submitted at time of application can be found at Direct Hiring Authorities | Federal Aviation Administration (faa.gov).



All Veterans: If you are claiming veterans' preference, you must submit either a DD Form 214 Certificate of Release or Discharge from Active Duty (Member 4 Copy or equivalent), or a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions. If you are claiming 10 point preference, you must also submit a completed SF-15, Application for 10-Point Veteran's Preference, and supporting documents outlined on the SF-15. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.

If you are claiming 10 point preference but fail to submit the supporting documents outlined on the SF-15, you will be tentatively assessed as a 5 point preference eligible provided your DD Form 214 reflects that you have the service required to qualify for preference. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.

Veterans currently on active duty claiming veterans' preference: You will be granted tentative preference if you submit a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions and your application shows that you have the required service. Prior to being appointed, you must provide to the Servicing Human Resource Management Office a DD Form 214 documenting discharge/release and showing that the service was honorable or general. If you are on terminal leave, you must provide documentation certifying authorized terminal leave.

If you want consideration for one or more of the Special Hiring Authorities, documentation that must be submitted at time of application can be found at Direct Hiring Authorities | Federal Aviation Administration (faa.gov).

Forms:
  • SF-15  : Application for 10-Point Veteran Preference

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.

IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.

We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.

Please ensure EACH work history includes ALL of the following information:

  • Job Title (include series and grade if Federal Job)

  • Duties (be specific in describing your duties)

  • Employer's name and address

  • Supervisor name and phone number

  • Start and end dates including month and year (e.g. June 2007 to April 2008)

  • Full-time or part-time status (include hours worked per week)

  • Salary (optional)


Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.

You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.

Agency contact information

Heather Ashby
Phone
1 (206) 231-4044
Fax
1 (206) 231-4150
Email
heather.m.ashby@faa.gov
Address
Federal Aviation Administration
ANM Regional HR Services Branch
2200 S. 216th St.
AHF-N210
Des Moines, WA 98198
US
Learn more about this agency

Next steps

Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.

For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.

Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.

All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.