Duties
As a Criminal Investigator (Special Agent), you will perform the following duties:
- Serve as a Special Agent for interagency, multi-jurisdictional, international, and/or inter-organizational inquiries and investigations.
- Conduct investigations of marked difficulty and responsibility associated with trade, travel, finance, and immigration for combatting illicit activities associated with individuals, businesses, employers, criminal organizations or criminal conspiracies, and cyber systems and networks.
- Utilize a combined methodology of intelligence, investigative techniques, and legal authorities to conduct investigations and associated activities.
- Apply knowledge of the trends, laws, and investigative case development, independently or in coordination with other law enforcement officers (LEOs) or agencies to accomplish work.
- Prepare written documentation utilizing expert knowledge in support of investigations.
Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Homeland Security Investigations within various offices throughout the country.
You have the opportunity to identify
two location preferences within the Special Agent in Charge (SAC) office area of responsibility. Note that multiple duty locations fall within the area of responsibility (AOR) of each SAC office. Please view the duty locations within each SAC AOR .
Your location preferences are NOT guaranteed. The duty locations offered will be based on the needs of the agency. If you decline the duty locations offered during the official job offer, you will be removed from further consideration.
Salary: The salary range indicated in this announcement reflects the lowest and highest potential salaries for this position. The actual salary range will be based on the applicable locality pay for the selected duty location. Special Salary pay tables may be found under
Salaries & Wages.
Requirements
Conditions of employment
- You must be a U.S. citizen to apply for this position.
- You must successfully pass a background investigation.
- You must successfully pass a drug screen.
- Males born after 12/31/59 must certify registration with Selective Service.
- Probationary Period: This is a full-time permanent position (Career/Career-Conditional appointment). Upon appointment to this position, you may be required to serve a one-year probationary period.
- You must successfully pass a background investigation which may include a polygraph examination.
- If referred for a polygraph, you will be required to travel at your expense to complete the polygraph exam and obtain a favorable result in order to continue in the hiring process.
- You must complete a pre-employment medical examination which may include a psychological evaluation and be found to meet the medical standards for the position.
- This position may require the incumbent to be reassigned to a different geographic location. Accordingly, the incumbent will be required to sign a mobility agreement, which will remain in effect through the duration of the assignment.
- The law enforcement profession carries inherent risks and you may be required to work alone in remote areas throughout the night or at times when you may have limited communication.
- This position requires the selectee to carry a firearm. Any person who has been convicted of a misdemeanor crime of domestic violence cannot lawfully possess a firearm or ammunition (Title 18, U.S.C. Section 022 (g)(9)).
- You will be required to testify at court. Law enforcement officers and agents must be able to testify without concern of impeachment.
- The date immediately preceding an individual's 37th birthday is the last day for application submission (certain exclusions apply).
- You must have a valid driver's license prior to your final job offer.
- ICE Criminal Investigators may use deadly force when necessary, in accordance with the law and agency policy.
- You will be required to successfully complete a pre-employment Physical Fitness Test (PFT).
- A mandatory component of continued employment is the successful completion of Basic Training, which consists of the Federal Law Enforcement Training Center Criminal Investigator Training Program and the HSI Special Agent Training Program.
- You will be required to maintain the ability to perform the rigorous physical requirements of the job.
- You will be required to live within 50 miles of your duty station.
Qualifications
Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Do not copy and paste the duties, specialized experience, or occupational questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.
You qualify for the GS-11 grade level if you possess one of the following:
Experience: One (1) year of specialized experience at the GL-09 grade level or equivalent performing these duties:
- Conducting or assisting with a broad range of investigations, and developing specialized expertise, in programmatic areas such as narcotics, money laundering, financial crimes, human trafficking, fraud, international trade, network intrusion response, counterintelligence, counterterrorism, counterproliferation or general criminal investigations;
- Reviewing files and performing federal, state, and local law enforcement-related database queries, using law enforcement sensitive and classified databases;
- Assisting and participating in inter-agency partnerships, and in cooperation with other governmental and private sector entities;
- Assisting in planning strategies for the collection and analysis of information to support long-term criminal investigations;
- Conducting interviews and interrogations with cooperative and non-cooperative individuals (e.g., suspects, witnesses, sources, and/or victims) to gather information; and
- Preparation of reports, using acquired practical knowledge, in support of general criminal actions. OR
Education: A Ph.D. or equivalent doctoral degree, or three (3) full years of progressively higher-level graduate education leading to such a degree, or a LL.M., if related. Graduate level education must have been from an accredited college or university and must demonstrate the knowledge, skills, and activities necessary to do the work.
OR
Combination of Education and Experience: A combination of successfully completed graduate education beyond the first full two years and experience as described above that when combined meets 100% of the requirement. Graduate level education must have been from an accredited college or university and must demonstrate the knowledge, skills, and abilities necessary to do the work.
You qualify for the GS-12 grade level if you possess the following:
Experience: One (1) year of specialized experience at the GS-11 grade level or equivalent performing these duties:
- Conducting a broad range of complex investigations, and exercising specialized expertise, in programmatic areas such as narcotics, money laundering, financial crimes, human trafficking, fraud, international trade, network intrusion response, counterintelligence, counterterrorism, counterproliferation or general criminal investigations;
- Reviewing files and performing complex federal, state, and local law enforcement-related database queries, using law enforcement sensitive and classified databases;
- Maintaining, developing, and enhancing inter-agency partnerships, and connections with other governmental and private sector entities;
- Planning and implementing strategies for the collection and analysis of information to support long-term criminal investigations;
- Conducting interviews and interrogations using advanced techniques with a wide variety of individuals (e.g., suspects, witnesses, sources, and/or victims) to gather information; and
- Preparation of reports, using expert knowledge, in support of general criminal actions.
In addition to the above requirements, your resume will be reviewed to determine possession of the competencies listed in the
How You Will Be Evaluated section.
Qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification.
Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.
Re-Promotion: Re-promotion may be available to Criminal Investigators up to the GS-13 full performance level, who were selected through external competitive recruitment after July 4, 2025 and previously occupied an 1811 position at a higher, permanent grade level. Re-promotion is limited to federal Criminal Investigators with prior or current GS-1811 series appointments or those qualified under an OPM-approved Interchange Agreement. The earliest eligibility for re-promotion will be 90 days after appointment. Re-promotions will be based on the completion of all administrative and regulatory requirements including satisfactory performance, specialized experience, mandatory training completion, and firearm proficienc
y.
National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707.
Veterans,
Peace Corps,
VISTA volunteers, and
persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
A student loan repayment incentive may be available, in which case a service agreement will be required. View
Common Definitions of terms found in this announcement.
Education
If you are relying on your education to meet qualification requirements: You must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, quarter and semester hours earned, the institution's full name, and your full name. Your transcript(s) must clearly demonstrate the course(s) listed in the qualification requirement section. If the transcript(s) does not clearly demonstrate this you must submit a copy of the course description and/or other documentation demonstrating that the courses are equivalent. Applicants can verify accreditation at the following website: https://ope.ed.gov/accreditation/search.aspx.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating of your application.
Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in loss of consideration. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications
***Prior to the final job offer, an official transcript will be required.*********
OTHER ADDITIONAL INFORMATION:
Current Federal Employees: Current federal employees who apply to this announcement may be required to accept a change to lower grade which will reduce their current salary based on Federal pay regulations. Pay retention will not apply.
HSI Special Agent Basic Training: A mandatory component of continued employment is the successful completion of Basic Training, which consists of the Federal Law Enforcement Training Center (FLETC) Criminal Investigator Training Program (CITP) and the HSI Special Agent Training Program (HSISAT). The training is approximately 22 weeks in total. You may be temporarily reassigned to a non-law enforcement position if you fail to complete basic training.
Physical Fitness Testing (PFT): A Physical Fitness Test (PFT) will be administered. A passing score is required prior to entry on duty (EOD). Two PFT failures will result in your removal from the hiring process, and you will no longer be eligible for consideration under this announcement. Additionally, a PFT will also be administered at FLETC during Basic Training. Every trainee must pass the PFT during training.
Polygraph: ICE has designated this position for polygraph testing which you may be required to submit to and successfully complete as a pre-employment requirement. If referred for polygraph testing, you will be required to travel to a testing location at your own expense. If you previously had an unsuccessful polygraph examination administered by ICE within the last two (2) years, ICE will use those results which will remove you from continuing in the hiring process.
Medical Requirements: Click here for information about the medical process. You must complete a pre-employment medical examination and be found to meet the medical standards for this position.
Age Requirement: Applicants must be at least 21 years of age by the closing date of this announcement. Provisions of Public Law 93-950 and 100-238 allow the imposition of a maximum age for initial appointment to a Criminal Investigator position with the Department of Homeland Security. The date immediately preceding an individual's 37th birthday is the last day an applicant nay submit an application. However, the age restriction may not apply to individuals who are qualified preference-eligible veterans or who are currently or have previously served in a federal civilian (not military) law enforcement position covered by 5 U.S.C. 8336(c) or 5 U.S.C. 8412(d)
Suitability: If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
Applicants currently serving in the ICE Criminal Investigator position cannot use this announcement for reassignment, promotion, or transfer purposes.
Additional information
Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation for Top Secret as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.
Firearms Requirement: You will be required to carry a firearm while performing duties of this position. Maintaining firearm proficiency is also mandatory. You must satisfactorily complete (or have previously completed) the firearms component of the Criminal Investigation Training Program at Glynco, Georgia. Any person who has been convicted of a misdemeanor crime of domestic violence cannot lawfully possess a firearm or ammunition. Candidates under consideration will be required to certify whether they have ever been convicted of such an offense. False or fraudulent information provided by candidates is criminally punishable by fine or imprisonment.
Work Conditions: This job requires physical strength and stamina to perform such activities as conducting long periods of surveillance, pursuing and restraining suspects, and carrying heavy equipment to be uses in investigative efforts. These activities require considerable physical exertion, such as running, stooping, bending, climbing, lifting and carrying heavy objects. The environment involves work indoors and outdoors in a variety of potentially dangerous and stressful situations, as well as exposure to physical attack, including the use of lethal weapons.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Law Enforcement Availability Pay (LEAP): This position may require substantial amounts of irregular or occasional overtime. You will be required to work on an unscheduled basis in excess of the 40-hour workweek. You must be readily available to perform this unscheduled overtime on a continual basis.
Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
E-Verify: DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents) and your responses on the application questionnaire for this position. In order to be considered for this position, you must complete all required steps in the process.
Applicants' two-page resumes will first be evaluated for minimum qualification requirements as described in the Qualifications section of this announcement. Applicants meeting minimum qualifications will be further evaluated for possession of the competencies listed below using a structured resume review, a structured interview, or a combination of these two methods.
The competencies needed to perform this job are:
- Problem Solving
- Decision Making
- Partnering
- Flexibility
- Adaptability
- Technical Competence
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.
Interviews may be required for this position. Failure to complete the interview may result in removal from further consideration.
Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see:
OPM Direct Hire Fact Sheet.
Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents).
Staffing Policy View information on
veterans' preference.
Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not ICTAP eligible. View information about ICTAP eligibility on OPM's Career Transition Resources website. To be considered eligible under ICTAP, you must be placed in the well qualified category for this position. In addition, you must submit the supporting documents listed under the required documents section of this job announcement.
Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result.