Summary
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
This job is open to
Clarification from the agency
Open to Public
Duties
What to Expect - Designs, executes and analyzes research for recommendations for solutions to support and uphold the Marine Corps Community Services (MCCS) Marketing Division's vision to "Reach and inspire our community through creative engagement, ensuring their experience becomes part of our story."
- Creates actionable insights based on data and analysis.
- Provide Voice of the Customer (VOC) insights, best practices, and feedback to internal stakeholders to establish clear understanding of data to improve customer experience. Supports the team to use findings in an actionable and easy to understand manner.
- Supervises and trains graphic designers within the Marketing Division. Provides guidance on design principles, brand consistency, and best practices in visual communication. Conducts regular performance evaluations, sets goals, and identifies areas for skill development.
- Organizes and leads training sessions to keep the design team updated on industry trends, new technologies, and software updates.
- Supports the messaging needs of MCCS Lejeune-New River, MCCS Albany Marketing and Commercial Sponsorship, through strategies, management of websites and webpages, digital marquees, social media, and facility TV screens.
- Schedules or delegates placement of content across multiple digital media platforms.
- Drafts and edits website and webpage content to provide accurate digital presence for MCCS programs, events, and services. Edits graphic designs for the web that effectively communicate the mission and objectives of MCCS events and services.
- Ensures all digital content meets Depart of Defense (DoD) and United States Marine Corps (USMC) policy requirements.
- Creates and maintains internal and external MCCS event listing calendars.
- Maintains online payment system and liaises with MCCS Finance office to pull reports and ensure the accurate reception of payments.
- Trains MCCS and military stakeholders on roles and responsibilities when using digital media assets, to include emergency use protocol for crisis communications.
- This is a white-collar position where occasional lifting up to 20 lbs may be required.
- Performs other related duties as assigned.
Requirements
Conditions of Employment
- See Duties and Qualifications
EVALUATIONS:
Qualifications
What are we looking for? - Three years' experience in graphic design, designing web pages and/or sites incorporating graphics, text, and navigation.
- A bachelor's degree from an accredited college or university in Marketing or a closely related field may be substituted for experience.
- One-year supervisory experience to supervise; deal effectively with subordinates, management officials, and patrons, and to communicate well, both orally and in writing.
- Ability to uncover actionable insight from analytics platforms, including Google Analytics, social media, and project management systems.
- Knowledge of Windows Operating System using Adobe Creative Suite programs.
- Proficient in Microsoft Excel. Knowledge of Microsoft SharePoint, HTML, CSS, and the Adobe Creative Suite family of design tools.
- Demonstrated experience managing tight deadlines and multiple schedules.
- Must have excellent written and oral presentation skills, and ability to communicate with all levels.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to: • Stability of Federal Civilian Service • People with passion for doing work that matters • Quality of Work Life Balance • Competitive Pay • Comprehensive Benefit Packages • Marine Corps Exchange and Base Facility Privileges
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.
Required Documents
Varies - Review "OTHER INFORMATION"
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
STEP 1 - Qualify with Application and/or Resume.
You must meet the experience requirements described above under Qualifications. Your application and/or resume must clearly demonstrate your relevant experience to qualify. You must include employer, position title, position start date (mm/yyyy) and end date (mm/yyyy), pay grade (as applicable) for each position listed.
Internship and volunteer positions listed must also include the start date month and year (mm/yyyy) and end date month and year (mm/yyyy).
Education may be used to qualify. Step 3 must also be completed.
STEP 2 - Submit application and/or upload resume online at: https://careers.usmc-mccs.org/ STEP 3 - College Transcript(s)
A degree from an accredited college/university in Marketing or a closely related field may be used to qualify for this position (or US equivalency evaluation), or in combination with experience, as noted in the minimum qualification section of this announcement. If using education to qualify, you must upload a copy of your college transcript(s), indicating degree conferred, as an attachment to your profile under "My Job Applications" https://careers.usmc-mccs.org/ to be considered. Applications received without college transcripts (if using education) will be ineligible for consideration.
STEP 4 - If prior military, upload a copy of your DD214 Member 4 or Service 2 Copy as an attachment to your profile under "My Job Applications" https://careers.usmc-mccs.org/.
STEP 5 - Before you press "Submit Application", be sure all requested documents have been attached or uploaded.
It is the applicant's responsibility to verify that information entered, uploaded, or submitted is received, legible and accurate. HR will not modify applications, resumes, or add missing attachments. To return to a previous or incomplete application, log into your MCCS user account. Resumes/applications emailed or mailed will not be considered for this vacancy announcement. ALL ONLINE APPLICATIONS AND REQUIRED DOCUMENTS MUST BE RECEIVED BY 11:59PM EASTERN STANDARD TIME (EST) ON THE CLOSING DATE LISTED IN THE JOB POSTING.
Next steps
All applicants who submit an application via our Careers page at https://careers.usmc-mccs.org will be able to view their application status online.
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