Clarification from the agency

This vacancy announcement is open ONLY to current/former VA employees who are CTAP eligible.

Specific duties include:

• Collaboratively integrates strategic and tactical activities with the Deputy Director, Operations, and Principle Assistant Director to ensure optimization of Program resources and maximize program outcomes.
• Develops and shares expertise and insights on the Program, to support operations and oversight in support of successful outcomes. Establishes and maintains relationships with senior leaders in the mortgage industry, officials of other federal housing agencies (e.g., FHA, GNMA, USDA, the CFPB, FHFA, Treasury, and the White House National Economic Council), Congressional stakeholders, and other relevant stakeholders
• Drives policy development and implementation across LGY to ensure the orderly provision of policy to program participants to execute the mission assets.
• Ensures that individuals across LGY are informed on Program and broader issues, and able to translate those into positive operational directions. Builds capacity and resilience of Policy team leaders at all levels. Ensures similar professional growth of technical and administrative staff.
• Initiates information technology strategies and projects to ensure that LGY systems deliver home loan benefits with efficiency, exceeding industry standards whenever possible.
• Leads strategic oversight across the Program's technical and technological foundations, with accountability to policy, regulatory compliance, and aligned leadership expectations.
• Analyzes and consults with the EOT and SLT members to provide necessary metrics, tools, and assessment support, as well as develop predictive tools, to enhance business progress.
• Ensures metric-based analytics used to assess Program activities are compliant and consistent, and aligned to evaluate mission and program objectives.
• Provides proactive, well-planned communications to program participants and LGY leadership, including complete and accurate responses regarding regulatory policy and related initiatives, program analysis, and emerging trends likely to impact the program, from the perspective of Program policy, development and sustainment of data and information technology, and internal and external training.
• Establishes and sustains cooperative relationships with other resources in VBA and VA, and across integral Department, Agency, or regulatory bodies. Displays leadership skills in leading related projects using deft, articulation and direction. Engages stakeholders throughout the process. Collaborates successfully across teams. Provides organization expertise in assessing impacts and mitigating risks.

Promotion Potential: There is no Promotion Potential

Work Schedule: Full time, Monday through Friday 8:00AM- 4:00PM
Compressed/Flexible: Available
Telework: Available
Virtual: This is not a virtual position.
Position Description/PD#: Deputy Director; GS-15 42127O
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not Required

Conditions of employment

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period OR 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period OR 2-year trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selectees are required to service a one-year supervisory probationary period if not previously completed in a Federal position.
• Selected applicants will be required to complete an online onboarding process

Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:03/17/2026.

TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.

• For a GS-15 position you must have served 52 weeks at the GS-14 level.

The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below:
GS-15 Grade Level:
Specialized Experience:

• Subject matter expert knowledge of organizational management issues and program area operations, specifically related to Loan Guaranty Service or a national mortgage program, to advise, analyze, recommend, and coordinate resolution of broad and difficult program, policy, development and sustainment of data and information technology, internal and external training and technical problems.

• Demonstrated experience in operation management, including but not limited to talent management, establishing and implementing operation policies, procedures, development and sustainment of data and information technology, internal and external training and standards.

• Extensive experience supervising and leading a team of professional, technical, and support personnel to plan, organize, and manage resources and personnel according to Agency and Departmental regulations, ensuring effective achievement of mission objectives.

• Ability to think and work strategically in a developing organization.

Education Substitution: There is no education substitution at the GS-15.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.

Physical Requirements: The work performed is usually sedentary.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

• Strategic Thinking - Formulates objectives and priorities, and implements plans consistent with the long-term interests of the organization in a global environment. Capitalizes on opportunities and manages risks.
• Technical Competence - Uses knowledge that is acquired through formal training or extensive on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.
• Project Management - Knowledge of the principles, methods, or tools for developing, scheduling, coordinating, and managing projects and resources, including monitoring and inspecting costs, work, and contractor performance.
• Leadership - Inspires, motivates and guides others toward goal accomplishment; coaches, mentors, and challenges
  subordinates; adapts leadership styles to a variety of situations; models high standards of honesty, integrity, trust, openness,
  and respect for the individual by applying these values to daily behaviors.
• Conflict management - Manages and resolves conflicts, grievances, confrontations, or disagreements in a constructive manner to minimize negative personal impact.
• Influencing/negotiating - Persuades others to accept recommendations, cooperate, or change their behavior or opinion. Resolves points of difference by finding mutually acceptable solutions through compromise and agreement.
• Manages Resources - Selects, acquires, stores, and distributes resources such as materials, equipment, or money.
• Partnering - Develops networks and builds alliances. Collaborates across boundaries to build strategic relationships and achieve common goals.
• Planning and Evaluating - Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or an interview.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

• Conflict Management
• Influencing/Negotiating
• Manages Resources
• Partnering
• Planning and Evaluating

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

Supervisory Situational Judgement Test: Applicants will be required to complete a Supervisory Situational Judgment Test (SSJT) as part of the assessment process for this position. The SSJT evaluates judgment, decision-making, and leadership competencies associated with effective supervision in a Federal work environment. This is not a timed test, however, the assessment is expected to take approximately 45 minutes or less to complete. This assessment is required for all applicants. If you do not complete the assessment, it will result in an incomplete application and you will receive no further consideration.

To apply for this position, you must provide a complete Application Package to include the documents detailed below. Resumes may not exceed two pages and must be legible for review of eligibility, minimum qualifications and other position requirements listed in the job announcement. Your resume and supporting documentation will be verified. Failure to submit the documents as specified may result in loss of consideration for this job announcement.

• Resume:
  • Contact Information:
    • Name and how best to contact you, including email address and phone number
  • Relevant Work Experience:
    • For each relevant work experience, make sure you include:
      • Job Title and Employer (including series and grade for any Federal positions)
      • Start and end dates with month/year (e.g., 05/2019 - 08/2022)
      • The number of hours you worked per week
    • Ensure work experience descriptions are aligned with the job announcement and address all required qualifications. Brief descriptions should demonstrate your ability to perform the tasks at the required level as stated in the job announcement
  • Optional Details:
    • When relevant, include:
      • Current Security Clearance
      • Job-related training
      • Language skills
      • Organizations and affiliations
      • Professional publications
      • Eligibility for special programs (e.g., military spouses, individuals with disabilities, etc.)
• Current Federal Employees:
  • Your most recent APPOINTMENT SF-50. The most recent 1XX or 5XX SF-50 proving status. This SF-50 should identify your appointing legal authority, position title, series, grade, step, salary, tenure, and type of service (Competitive or Excepted).
  • Your SF-50 reflecting when you entered your highest grade and step (e.g., Within Grade Increase, Promotion, Appointment, etc.) in order to verify time-in-grade requirements.
• Current VBA Employees: If you are seeking a reassignment/change to lower grade, you must submit a copy of your most recent appointment SF-50 and an SF-50 that reflects when you entered your highest grade and step as described above.

Additional Documents accepted:

• Most recent Performance Appraisal (VA Form 0750)
• CTAP documentation - RIF notice, SF-50 showing VA employee, and performance appraisal

Next steps