Deputy Director, Administrative Management and Operations, EM-0301-00

Clarification from the agency

Applicants with status (i.e., current permanent Federal employees in the competitive service and former Federal employees with reinstatement eligibility); those eligible for appointment under special hiring authorities; and veterans eligible for VEOA appointment.

• Serves as the senior Division executive providing direction and oversight for the Division's functions related to budgeting and financial reporting; human resources management and training; information systems, security, and technology; procurement; and internal review and control activities and business continuity and ensuring that these functions are effectively executed in accordance with Division and Corporation objectives and priorities, as well as within statutory requirements and corporate policy guidelines.
• Builds collaborative relationships with stakeholders in the Division and throughout the Corporation to achieve Division and Corporation objectives and priorities, including by representing the Division in meetings and on committees.
• Recommends options to the Director for achieving Division and Corporation objectives and priorities based on data, analysis, and corporate policy guidelines.
• Provides executive oversight of the coordination of audit activity with the Office of Inspector General, the General Accountability Office, the Office of Corporate Risk Management, and the Office of Corporate Management Control.
• Exercises supervisory personnel management authority directly or indirectly through subordinate senior managers, to include planning, assigning, and reviewing work products of subordinates; establishing guidelines and performance expectations; and evaluating work performance and providing feedback.
• Identifies training and developmental needs for staff and provides regular recognition of staff. Works in collaboration with the appropriate Human Resources and Legal staff to administer disciplinary action. Hears and resolves grievances or other disputes as appropriate. Approves/disapproves requests for leave, telework, travel, training, and other matters. 

Conditions of employment

2-page Resume Requirement: Please limit your résumé to 2 pages (minimum 10-point font). If more than 2 pages are submitted, only the first 2 pages will be reviewed to determine your eligibility/qualifications.

Employment Conditions

High Risk - Background Investigation (BI) required. 

Employee may be relocated to any duty location to meet management needs.

As a condition of employment for accepting this position, you will be serving in a position in Schedule Policy/Career of the excepted service. You will obtain competitive status after two years of service in this position [if applicable]. Your employment in this position will be at-will. Merit Systems Protection Board (MSPB) appeals of adverse actions concerning performance, discipline, and other matters arising under chapters 23, 43, and 75 of title 5, United States Code will not be available to an individual serving in this position. Prohibitions on prohibited personnel practices will be enforced by the Office of General Counsel [or agency equivalent position] and not the Office of Special Counsel.

Qualifications

To meet the minimum qualifications, applicants must possess the leadership and technical experiences listed below. These qualifications would typically be gained through progressively responsible management or executive-level assignments.

Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious/spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

MINIMUM QUALIFICATIONS: All applicants must submit a resume that addresses each minimum qualification experience. Examples should be clear, concise, and emphasize your level of responsibilities; the scope and complexity of the programs, activities, or services you managed; program accomplishments; policy initiatives undertaken; level of contacts; the sensitivity and criticality of the issues you addressed; and the results of your actions. You should use action-oriented leadership words to describe your experience and accomplishments and quantify your experience wherever possible to demonstrate your accomplishments (e.g., number of employees supervised). Leadership experiences identified must have been performed in an official supervisory role.

Leadership Experience 1: Experience in either the federal or state government or private sector, overseeing and coordinating the work of organizational units, including assigning work; directing changes to programs and priorities; and evaluating performance against goals; AND

Leadership Experience 2: Experience in either the federal or state government or private sector, managing employee performance and growth, including evaluating employee readiness for successive roles; recognizing accomplishments; providing feedback and development opportunities; and addressing performance/conduct issues; AND

Technical Experience: Experience in either the federal or state government or private sector, directing and managing two or more of the following functions: budgeting and financial reporting; human resources management and training; information systems, security, and technology; procurement; internal review and control activities and business continuity.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

1. Your resume will be reviewed, to determine whether you meet the qualification requirements outlined in this announcement. Therefore, it is imperative that your resume contains sufficiently detailed information upon which to make the qualification determination. 

2. If you are found minimally qualified, a Management Rating Panel (MRP) will review your qualifications and experience against pre-established benchmarks. The rating panel will place applications in one of three quality categories, i.e., Best Qualified, Highly Qualified, or Qualified. These category assignments are a measure of the degree in which your background and responses to the assessment questions match the competencies listed below. 

3. Top ranked (Best Qualified) candidates will be referred to the selecting official for further review and consideration.

The competencies/Knowledge, Skills, and Abilities (KSAs) you will be assessed on are listed below.

• Direction Setting
• Influencing Others
• Organizational Performance
• Organizational Stewardship
• Strategic Thinking
• Administrative Policies & Procedures - Identifies, understands, and applies administrative procedures and processes when performing administrative functions in support of an organization in federal or state government or in the private sector.
• Business Technology - Understands impact of technology on work; applies computer applications or technology platforms to enhance productivity and communicate information; demonstrates ability to process information or develop work products using technology; uses technology to work efficiently or improve work processes/products.
• Strategic Planning - Knowledge in strategic planning to provide executive level leadership and direction. 
• Internal Controls & Risk Management - Knowledge to develop and implement internal controls and oversight of internal risk management functions. 
• Operations & Resource Management - Knowledge of operational program and resource management business lines, including effective planning and utilization of budget, personnel, human and financial resources. 

Your resume will serve as responses to the competencies/KSAs. Only include experience directly relevant to the position.

Experience must be explicitly stated in the resume as experience not specifically described in the resume cannot be assumed. Resumes that are vague or don't address specific requirements will not receive maximum consideration.

Failure to provide all of the required documentation as stated in this vacancy announcement may result in an ineligible determination or may affect your consideration status.  Please review the following to determine your eligibility and which document(s) is required to complete your application:

1. Your two (2) page resume showing all relevant work experience (paid and unpaid) including: duties performed; full name and address of the each employer; start and end dates (month/year); work schedule (part-time, full-time, number of hours if intermittent); salary; and any completed education and training (program title, subject area, number of hours completed, and completion date).
2. VETERANS EMPLOYMENT OPPORTUNITY ACT (VEOA) ELIGIBLES AND SPECIAL HIRING AUTHORITIES FOR VETERANS:  If you are applying for consideration under VEOA and special hiring authorities for veterans, click here.  You must submit documentation (e.g., DD-214, VA Letter, SF-15, etc.) to demonstrate veterans’ eligibility.
3. SPECIAL APPOINTING AUTHORITIES FOR PEOPLE WITH DISABILITIES:  If you are applying for consideration under special appointing authorities for people with disabilities, you will be required to provide proof of disability. Your documentation does NOT need to detail your specific disability, medical history, or need for accommodation, however; the letter MUST clearly state that you are eligible for appointment under this authority and that your eligibility is based on a severe physical disability; an intellectual disability; or a psychiatric disability. THE DOCUMENTATION MUST HAVE BEEN OBTAINED FROM: (a). Licensed medical professionals; or (b). State or private vocational rehabilitation specialists; or (c). Any Government agency (e.g., VA, etc.) that issues or provides disability benefits. To view sample Schedule A proof of disability letters, click here, and for more information on this special appointing authority, click here. Please note that employees hired under this Schedule A hiring authority will be required to complete a Standard Form 256 to identify their disability status.
4. CURRENT FEDERAL EMPLOYEES OR REINSTATEMENT ELIGIBLES WITH COMPETITIVE STATUS:  A copy of your most recent SF Form 50, Notification of Personnel Action that shows: (1) permanent or career-conditional tenure (codes 1 or 2, in block 24), and (2) position occupied in the competitive service (code 1, in block 34).  If reinstatement eligible, include your Career/Career conditional SF-50.  To be considered as a non-competitive eligible candidate, the SF-50 must show the highest grade level or full performance level applicant has attained competitively on a permanent basis, and grade must be equivalent or higher than the grade for which applying.
5. EXCEPTED SERVICE EMPLOYEES: Your current agency must have an interchange agreement with OPM (for a list of agencies with current interchange agreements please click here); Excepted service appointees without an interchange agreement are eligible to use any other applicable special appointing authorities or must apply under the public non-status announcement for consideration.
6. CURRENT OR FORMER CAREER SES MEMBERS: You are eligible for reinstatement to a competitive service position if you were previously employed under a career or career-conditional appointment prior to the SES appointment. SES members without competitive service career status are eligible to use any other applicable special appointing authorities or must apply under the public non-status announcement for consideration.  Both SES and Competitive Service SF-50s must be uploaded as one document to avoid overriding your first attachment or upload one SF-50 under the “SF-50” placeholder and the other under the “other supporting documentation” placeholder. 
7. FDIC EMPLOYEES: If you want to be considered non-competitively include a copy of your SF-50.  The SF-50 must show the highest grade level or full performance level applicant has attained competitively on a permanent basis, and grade must be equivalent or higher than the grade for which applying.

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