The competencies below are required for this position. Those marked with a double asterisk (**) are considered the most critical competencies for this position.
A candidate's resume must show a proven record of accomplishment that clearly demonstrates he or she has:
1. Ability to provide management and oversight of a major public program**: The successful candidate has ensured consistency in the application of policies, practices, and procedures. Accomplished strategic and operational goals for an agency/organization-wide program and in doing so had the following responsibilities: 1) engaged in long-range management plans for efficient and effective programs implementation and administration; 2) prepared detailed plans, goals, objectives, requirements and criteria for complex or costly management processes and systems; 3) made authoritative recommendations to resolve, implement, or manage program or policy issues; 4) identified overlapping responsibilities and areas of expertise that require development or enhancement; 5) modernized organizational functions to ensure the implementation for the new functionality to streamline integration and interface of modernized systems; and 6) validated information that is newly incorporated ensuring compliance with policies and procedures.
2. Ability to serve as a liaison, build coalitions and interact collaboratively with others**: The successful candidate has the ability to represent, present, negotiate, defend, explain, advocate and express facts and ideas in a convincing manner in order to negotiate with individuals and groups in a manner that influences them to support a program and achieve results; and develop and maintain coalitions with other organizations. This includes the ability to lead and effect change in carrying out the organizational mission that integrates key goals, priorities, values, etc.; championing ideas that promote the mission with enthusiasm, conviction, and assertiveness; gaining support and commitment from others; motivating and inspiring others to improve work efficiencies, productivity, and customer service.
3. Ability to lead people and supervise a diverse workforce**: The successful candidate has led and managed a diverse staff in a multi-disciplinary environment and in doing so, performed the following activities: 1) identified current and future staffing needs based on organizational goals, objectives, and capacity gaps; 2) recruited and hired staff to meet those needs; 3) communicated performance expectations to staff; 4) conducted periodic performance evaluations; 5) provided advice and counsel to staff; 6) addressed performance and disciplinary issues; 7) delegated or planned and assigned work; 8) provided appropriate training and professional development opportunities to staff; 9) encouraged staff participation in planning and decision making; and 10) identified and implemented methods to improve staff productivity.
4. Ability to communicate in writing: The successful candidate has the ability to write clear, cogent, accurate, well-organized, and understandable written products, such as: 1) program goals and objectives; 2) program performance documentation; 3) budget request documentation; 4) project plans; 5) annual reports; 6) statements of work; 7) strategic planning and forecasting documents; 8) policies & procedures; and 9) business analysis & justification proposals. This included targeting the amount, form, depth and level of detail, and content of the information to the needs of the receiver/audience. Evaluated the written products of others to meet the quality standards of the organization.
5. Ability to convey analysis and information orally through briefings, consultations and presentations: The successful candidate has conveyed analysis and information orally through briefings, consultations and educational presentations, in both planned and extemporaneous situations, in order to discuss or explain actions & issues or transfer knowledge related to the program area. This included adjusting the amount, form, depth, and level of detail and content of information to the needs of the receiver/audience.
6. Ability to communicate effectively other than in writing: The successful candidate has the ability to communicate in formal and informal settings in order to consult with supervisor and co-workers, and provide information to the general public.