Duties
This position is located in the Development Office, Office of the Librarian. Under the general Supervision of the Director and working with other senior staff, the incumbent supports the office’s fundraising activities, drawing upon a comprehensive working knowledge of the office’s practices and procedures. The incumbent independently completes assignments in accordance with accepted practices, resolving most conflicts that arise.
Creates and maintains constituent records in the Library’s fundraising and relationship management database (e.g., Raiser’s Edge), including documentation related to individuals and organizations, pledges and gifts, contribution acknowledgements, and other activity.
Working with senior staff and database administrators, maintains database queries and reports to coordinate and validate timely processing of gifts and acknowledgements, monitor and prepare pledge or installment payment reminder information, identify upcoming grantor and/or foundation report requirements, and generate other quality control checks.
Ensures new gifts/payments/pledges are properly recorded in Raiser’s Edge and reconciled with OCFO. The incumbent notifies supervisor of discrepancies that warrant higher-level attention.
Complies with defined business rules and data entry requirements for each record type and transaction. Identifies new or unique transaction to solicit guidance on processing requirements. Provides feedback on methods and practices to streamline processing procedures. Stays up-to- date on database features and upgrades.
Maintains an electronic Correspondence Control Manager (CCM) file of all assigned fundraising correspondence addressed to or sent from the Development Office. Works closely with the Development office staff and Office of the Librarian to process correspondence requiring the Librarian’s signature, including the personalization of defined templates and managing requested revisions.
Assists with reviewing and editing Development Office communications to constituents and internal stakeholders, including letters, reports, memos, presentations, proposals, and other documents. Integrates several types of software (word processing, charts, desktop publishing, and graphics applications) to generate working documents and forms. Reviews correspondence and documents for conformance with regulations, grammar, and format.
Coordinates processing of signed correspondence to ensure the recording of postscripts and enclosure of required materials. Prepares large volumes of materials for distribution. Serves as an expert in all aspects of a mail and file unit’s operations, including all applicable policies and procedures.
Performs research of a general nature to assist Office staff in the development of prospect and donor profiles, grant proposals, fund-raising strategies, and briefing papers.
Utilizes the Library’s fundraising and relationship management database (e.g., Raiser’s Edge) to retrieve data on an individual l or aggregate basis, to address ad hoc questions or prepare charts and reports. Supports Office analytics initiatives by creating and maintaining query and report templates within the database. Assists in preparing and compiling information for meetings of the James Madison Council and other Madison Council activities.
Prepares replies to queries of a non-technical and non-sensitive nature, on own initiative or at the direction Director or other senior Office staff; selects and attaches background material as required.
Supports the Director, Development Office, and Office staff by providing administrative and clerical support, including serving as front office representative to receive and screen phone calls and welcome visitors, including key members of the philanthropic community, corporate and foundation executives, high-level government officials, and senior agency staff.
Requirements
Conditions of Employment
Conditions of Employment
Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment.
Qualifications
Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.
Knowledge of records processing in a fundraising or development context.**
Ability to interact collaboratively with others.**
Ability to perform research and reporting on funding sources.**
Knowledge of mail, correspondence, and report processing.
Ability to communicate effectively other than in writing.
Education
This job does not have an education qualification requirement.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The Library of Congress evaluates applicants through an applicant questionnaire and a structured interview. Applicants may also be screened for some jobs through licensing, certification, and/or education requirements, a narrative/application review, and/or a preliminary telephone interview.
The knowledge, skills, and abilities (KSAs) that are marked with a double asterisk (**) in the vacancy announcement and the applicant questionnaire are considered the most critical for a position. To be considered for final selection, applicants must demonstrate fully acceptable experience in these designated KSAs in the narrative/application review, preliminary telephone and/or full structured interview.
The various assessment tools listed above are designed to verify or explore applicants' experience, knowledge, and training directly related to the job in order to identify the best qualified applicants for selection.
For more information regarding eligibility requirements, please see the Library of Congress Merit Selection Plan, Section X.D, at: Merit Selection Plan
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How to Apply
Please carefully follow all instructions under the How to Apply tab to ensure you are considered for the position.
You are required to apply online for this announcement. We are unable to accept mailed or emailed documents. You must complete the entire application process, including submission of all documents BEFORE this announcement closes. To do so, complete the following steps.
Step 1: If you do not already have one, create a resume on USAJOBS. Although you must enter your Social Security Number for USAJOBS, this information will not be provided to the Library of Congress.
Step 2: Review the Job Announcement. We recommend you go to the end of the Qualification and Evaluation section of the job announcement to preview the online questions that you will answer in Step 4. You may wish to customize your USAJOBS resume to ensure that it supports your responses to these questions.
Step 3: Click on the "APPLY ONLINE" button to the right of this announcement. Follow USAJOBS' instructions to access your account and submit your resume. You will be redirected to the Hiring Management website to complete the application process. If this is your first time in Hiring Management, you will be asked to answer questions related to your eligibility for Federal employment. You will be able to update this information and save it to our account for future announcements.
Step 4: Once you have completed the eligibility questions, you will be taken directly to the vacancy application questions. Answer all questions honestly and thoroughly.
Step 5: Hiring Management offers three options that will electronically attach your documentation to your online application once you finish answering the questions in the job announcement.
(1) You may select a document that you have already uploaded to USAJOBS for a previous announcement.
(2) You may electronically upload a document directly from your computer to your application. Be certain to review your complete application for confirmation of the document uploaded and click on "Finished" to be returned to USAJOBS.
IMPORTANT NOTE: If you have multiple documents of the same kind, e.g. 2 undergraduate transcripts from different schools or 2 SF-50s, etc., be sure that they are all in the same file on your computer or in your USAJOBS profile before uploading them. If you try uploading them individually, only the last one sent will be visible in our system. If you have any questions about this information, please contact the person on this announcement BEFORE the closing date.
Step 6: Click on "Finish" after you have completed your application. Once you have submitted your application, you can check your status online through your Hiring Management or MY USAJOBS account. Your complete online application and any required supplemental documentation (e.g., SF-50, etc.) must be received by 11:59 p.m. Eastern Standard Time (EST) on the closing date of the announcement. It is your responsibility to ensure that all documents are received on time and that the materials are readable. Failure to do so will result in your application being excluded from consideration for this announcement.
If you are experiencing any technical difficulty with the online process, you MUST CONTACT THE POINT OF CONTACT FOR THIS ANNOUNCEMENT BEFORE THE CLOSING DATE. For all technical issues please contact jobhelp@loc.gov , no later than 4:30pm EST of the Closing Date. REQUESTS FOR EXTENSIONS WILL NOT BE GRANTED.
Next steps
Please review our evaluation process under Evaluation. You may check the status of your application for this position at any time by logging onto the USAJOBS "My USAJOBS" tab and clicking on "My Applications." You will receive final notification via e-mail when the vacancy has been filled.