Digital Communications Specialist #50

Plans, writes, edits, publishes, and manages clear, concise, grammatically correct, and accessible content for the Office of the Sergeant at Arms (SAA) and the Senate community, ensuring information is accurate, timely, and compliant with SAA standards. Serves as a primary content management resource for SAA digital platforms, including SharePoint, intranet sites, and other communication channels. Recommends and maintains content governance standards, publishing workflows, and content organization practices. Manages content structure and metadata to improve usability, searchability, and overall user experience. Designs, recommends, and implements digital communication and content strategies, evaluating and incorporating stakeholder and audience feedback to improve content effectiveness, accessibility, navigation, searchability, and overall user experience. Collaborates with SAA divisions and stakeholders to gather, organize, and publish information; provides guidance on digital publishing standards, accessibility requirements, content organization, and effective use of communication platforms. Uses analytics and data to assess content effectiveness, identify trends, and recommend improvements. Supports other Office of Communication staff as needed. Other duties, as assigned.

Conditions of employment

• For conditions of employment and citizenship requirements, please visit the job announcement on the United States Senate Career Page at https://sen.gov/YO0NL.

Qualifications

Other Duties/ Responsibilities

• Stays current on the organization's developments to ensure communications are relevant and impactful.

Required Work Experience

• High School Diploma/GED: Five (5) to seven (7) years of relevant work experience.
• Bachelor’s degree: Three (3) to five (5) years of relevant work experience.

Required Special Skills/ Knowledge

• Excellent writing and editing skills.
• Ability to analyze complex information and communicate it clearly to non-technical audiences.
• Knowledge of professional communication principles and practices, web content management principles, information architecture, content governance, and digital publishing workflows.
• Ability to conduct research and prepare clear, concise communications materials.
• Experience managing content within SharePoint, content management systems (CMS), or similar digital publishing platforms.
• Knowledge of user-centered content design principles and web writing best practices.
• Attention to detail and accuracy in preparing communications.
• Ability to collaborate effectively with team members and stakeholders across the organization.
• Strong time management skills, with the ability to handle multiple tasks and deadlines.
• As part of our hiring process, we may conduct a skills assessment to better understand an applicant’s proficiency in key areas relevant to the role. 

Desired Qualifications

• Bachelor’s degree or higher in communications, marketing, public affairs, information science, journalism, or a related field.
• Senate or other Congressional experience.
• Demonstrated success managing or improving digital content across a large, complex website, intranet, or enterprise digital environment, particularly one serving government or other large institutional audiences.
• Significant involvement in a large-scale content inventory, audit, migration, consolidation, or website redesign project.
• Experience developing or implementing organization-wide content governance standards, editorial processes, publishing workflows, or content lifecycle practices.
• Experience applying web analytics, search data, user research, or other audience insights to identify needs and improve digital content and user experience, particularly for government or public-sector audiences.
• Proven ability to advise senior leaders and work across departments or business units to build consensus and implement digital content strategies or improvements in a complex organization.

Working Conditions

• To meet the needs of the U.S. Senate, the individuals in this position may be required to be on call or report onsite on a rotational basis within 24 hours.
• This position directly supports essential services of the U.S. Senate. As such, this position requires the employee to be available and prepared to work during government lapses in appropriations, in inclement weather, on holidays, weekends, and during late nights to ensure essential services to the Senate continue without interruption. In the context of government furloughs, this position is considered excepted.
• Work is primarily sedentary and performed at a computer.
• Occasional late nights and weekends.
• No exceptional physical demands.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated by a panel on the quality and extent of your total accomplishments, experience, and education. Highly qualified candidates may be interviewed and a reference check conducted.

• Your resume should include relevant work experience, applicable education and your contact information. For current or previous federal employees, include the pay plan, series and grade.

Subject to background/security investigation.

Next steps