Requirements
Conditions of employment
- U.S. Citizenship is required.
- Be geographically mobile to accomplish the Service's mission.
- Complete a one-year SES probationary period, if not previously completed.
- Certify you have registered with the Selective Service System if you are a male applicant born after December 31, 1959, or certify you are exempt from having to do so.
- Complete a OF-306, Declaration for Federal Employment, to determine your suitability for Federal employment, at the time requested by the agency.
- Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
- Provide information to successfully complete a background investigation. Applicants must have a successfully adjudicated FBI criminal history record check (fingerprint check) and a NACI or equivalent.
- Go through a Personal Identity Verification (PIV) process that requires two forms of identification as listed on Form I-9 (http://www.uscis.gov/files/form/I-9_IFR_02-02-09.pdf); of which one must be a valid state or federal government-issued picture identification. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
- Complete verification of identity and employment eligibility as required by Federal law for all persons hired to work in the United States. The IRS participates in e-Verify (Employment Verification) and may provide information from your Form I-9 to the Social Security Administration (SSA) and/or the Department of Homeland Security (DHS) to secure a work authorization. You will receive written instructions and contact information for SSA and DHS if this information cannot be confirmed.
- File a Confidential Financial Disclosure Report (sf278) within 30 days of appointment and annually.
- Disclose Political Appointments.
- Veterans' preference is not applicable to the Senior Executive Service.
- Meet all qualification requirements by the closing date of this announcement.
Qualifications
To qualify for the position of Director Taxpayer Digital Services, you must meet the following requirements:
RESUME: To meet the minimum qualification requirements for this position, you must show that you possess the Executive Core Qualifications (ECQs) and Mandatory Technical Qualifications (MTQs) related to this position within your resume- NOT TO EXCEED 2 PAGES. Resumes over the 2-page limit, will not be reviewed beyond page 2. Your resume should include examples of experience, education, and accomplishments applicable to the qualification(s). If your resume does not reflect the demonstrated evidence of these qualifications, you may not receive consideration for the position. Your resume must demonstrate possession of the knowledge, skills, and abilities essential to fulfill executive responsibilities typically required in SES positions, including:
- Directing the work of an organizational unit;
- Accountability for the success of one or more specific programs or projects;
- Monitoring progress toward organizational goals and periodically evaluates and makes appropriate adjustments to such goals;
- Supervising the work of other managers;
- Exercising important policy-making, policy-determining, or other executive functions.
Note: If you are a member of the SES or have been certified through successful participation in an OPM approved SES Candidate Development Program (SESCDP), or have SES reinstatement eligiblity, you do not need to respond to the ECQs. Instead, you should attach proof (e.g., SF-50, Certification by OPM's SES Qualifications Review Board (QRB)) of your eligibility for noncompetitive appointment to the SES.
EXECUTIVE CORE QUALIFICATIONS (ECQs): By statute, OPM prescribes Executive Core Qualifications (ECQs) for the appointment of career Senior Executive Service (SES) members. The ECQs were designed to evaluate executive experience and not technical expertise. The following ECQs provide the focus for certification of executive core qualifications for initial appointment to the SES. Your two-page resume should show that you possess the Executive Core Qualifications.
1. Commitment to the Rule of Law and the Principles of the American Founding: Demonstrated knowledge of the American system of government, the commitment to uphold Constitution and the rule of law, and commitment to serve the American people. Leadership Competencies: Knowledge of the American System of Government; Commitment to the Rule of Law; Civic-Mindedness.
2. Driving Efficiency: Demonstrated ability to strategically and efficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades. Leadership Competencies: Fiscal Responsibility; Managing Resources; Leveraging Technology.
3. Merit and Competence: Demonstrated knowledge, ability and technical competence to effectively and reliably produce work that is of exceptional quality. Leadership Competencies: Technical Skill; Problem Solving; Agility and Resilience.
4. Leading People: Demonstrated ability to lead and inspire a group toward meeting the organization's vision, mission, and goals, and to drive a high-performance, high-accountability culture. This includes, when necessary, the ability to lead people through change and to hold individuals accountable. Leadership Competencies: Accountability; Developing Others; Executive Judgement.
5. Achieving Results: Demonstrated ability to achieve both individual and organizational results, and to align results to stated goals from superiors. Leadership Competencies: Operational Mindset; Innovation; Strategic Thinking.
FUNDAMENTAL COMPETENCIES: The following competencies are the foundation for success in each of the Executive Core Qualifications: Interpersonal Skills, Oral Communication, Continual Learning, Written Communication, Integrity/Honesty, and Public Service Motivation.
Additional information about the SES and ECQs can be found on the OPM SES Website: OPM Guide to SES Qualifications.
MANDATORY TECHNICAL QUALIFICATIONS (MTQs): In addition to the ECQs, candidates must address Mandatory Technical Qualifications (MTQs). MTQs are designed to assess an applicant's experience relevant to the specific position requirements. All applicants must clearly demonstrate in their two-page resume, experience and accomplishments related to the MTQs below:
- Demonstrated experience leading or directing a large-scale digital services delivery organization by coordinating at the enterprise level to deliver self-service customer digital products and services while managing staffing, training, and workforce planning for efficient operations.
- Demonstrated experience in enterprise digital product life cycle management to include establishing and applying user experience, research, product analytics, and digital design standards to achieve mission objectives and support digital modernization operations in complex environments.
- Digital Product/Portfolio Management: Ability to plan, evaluate, and market digital products and services in all stages of the development and delivery lifecycle including customer usability and behavior assessment, channel, optimization, and business case feasibility.
- Digital Expertise: Enhanced "business technologist" skills with in-depth knowledge of digital products, services, and trends to include leading practices for organizational alignment of web services, multiple digital channels, new trends in customer expectations for online services and products and integrating innovation and emerging technologies for an enhanced user experience.
There is NO requirement to prepare a separate narrative statement specifically addressing the ECQs or MTQs. Only the required 2-page resume will be considered.
To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
Education
There is no education requirement for this position.
Additional information
- Veterans' preference is not applicable to the Senior Executive Service.
- Applications MUST be submitted through USAJobs.
- Submit resume and all other required documents online by 11:59 PM EST of the closing date.
- If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.
- Salary for Senior Executive Service jobs vary depending on qualifications.
- Undergo a review of prior performance/conduct and an income tax verification. Refer to "Get Your Tax Record" at http://www.irs.gov/ to check the status of your account, balance owed, payment history, make a payment, or review answers to tax questions. If you are not in compliance, you will be determined unsuitable for employment with IRS.
- The employment of any candidate selected for this position, including a current employee or a new hire, selected for this position may be conditional upon classification and/or audit of federal tax returns.
- This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with Treasury. For more information regarding your rights refer to Noncriminal Justice Applicant's Privacy Rights - FBI, FD-258 Privacy Act Statement - FBI, and SEAD-3-Reporting-U.pdf (dni.gov).
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
***********************ALL DOCUMENTS MUST BE UPLOADED IN PDF FORMAT*************************
A complete application includes 1. A resume 2. Vacancy Questionnaire Responses and 3. Submission of any required documents.
Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
1. RESUME: The new SES hiring process requires applicants to submit a two (2)-page resume which includes information regarding your professional experience and accomplishments that demonstrate you meet the ECQs and required MTQs.
If you submit more than two pages, the remainder of the pages will not be reviewed nor considered.
- Requirements (Failure to provide the following information, may result in not being considered):
- Limited to two (2) pages. Recommend a standard 8.5x11-inch document size, a sans-serif font such as Arial or Calibri with a font size no smaller than 10-point, page margins of 0.5 inches. Applicants that attempt to circumvent the 2-page limit page limit, for example by materially reducing readability, will be deemed ineligible.
- Includes your name and contact information.
- Include relevant work experience - Employer Name, Job Title, Employment dates (start to end date or present), number of hours worked per week, and a brief description of duties that clearly demonstrate your qualifications.
- To receive full credit for work experience, you must include specific MM/DD/YYYY start and end dates for every position.
- Pay plan, series, and grade (e.g., GS-0301-09) for all federal service jobs.
- Your resume MUST contain specific information that can be used to make a qualification determination, including employment beginning and ending dates for each position, whether employment is Full-time or Part-time, or average number of hours worked per week, and position titles. If the position is/was in the Federal government, you will need to provide the position series and grade level. The resume should show relevant experience and education, as well as support the required specialized experience.
- Don't Include on Resume:
- Photographs, classified or sensitive information, SSN, encrypted/digitally signed documents, or other inappropriate content. Resumes containing prohibited information will be deemed ineligible.
- Embedded links as they will not be opened or considered when determining qualifications.
- Personal information such as age, sex, religion, race, or disability.
- Specialized experience copied from the announcement or position description, as this is not a demonstration of your experience.
- NOTE: If you update and resubmit your application, only the most recent resume received will be considered to determine qualifications.
2. VACANCY QUESTION/ASSESSMENT QUESTIONNAIRE RESPONSES: Responses are automatically submitted through USA Jobs when you apply to this vacancy.
3. ADDITIONAL REQUIRED DOCUMENTS: Applicants are required to submit the following supporting documentation if applicable:
- CURRENT OR FORMER SES MEMBERS: Must provide your SES appointment SF-50 (Notification of Personnel Action), and a SF-50 showing current career SES status or career SES reinstatement eligibility.
- SES CANDIDATE DEVELOPMENT PROGRAM (SESCDP) GRADUATES: Verification of successful completion of an OPM approved SESCDP and OPM SES QRB certification.
- CURRENT FEDERAL CIVIL SERVICE EMPLOYEE: Must provide a copy of a SF-50 reflecting you are a current Federal Civil Service employee.
You may be asked to provide additional documentation to support your eligibility and the information provided in your application package. For example, we may request transcripts, SF-50s, SES Candidate Development Program certificate, etc. Therefore, we encourage you to have these documents prepared and ready when requested by the agency. If you fail to provide the required documents within the stated time period, we may withdraw a job offer and/or remove you from further consideration.
Applicants who fail to submit ALL required documents WILL NOT receive consideration for this position. Application will result in an "Incomplete/Ineligible" rating.
REMINDER: Before uploading your required PDF documents, please ensure the resume DOES NOT EXCEED the noted page limits.
You must submit all documentation by 11:59 pm EST on the closing date of this announcement to be eligible. All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional)
We suggest you preview the online questions, as you may need to customize your resume to ensure it supports your responses to the questions and TQs. Please view Resume Tips.