Director of the Office of Management Services

The Director of the Office of Management Services leads and oversees Agency-wide administrative programs, including human capital, acquisition, facilities, security, and records management. The Director serves as the principal advisor to the Executive Director and senior leadership on administrative matters, including planning, organizational effectiveness, and administrative policy. The Director develops and implements management policies, ensures compliance with Federal requirements, and oversees Agency audit, oversight, and compliance activities involving OIG, GAO, and other external review bodies. The Director directs strategic planning, organizational improvement initiatives, and enterprise risk management. The Director represents the Agency in interagency forums and manages relationships with key stakeholders.

As an administrative official in a small organization, the Director functions as a working manager, providing both executive leadership and direct operational support. In addition to exercising full supervisory authority, the incumbent personally performs complex administrative, analytical, and project management work; develops policies and procedures; leads high-priority initiatives; prepares executive-level analyses and recommendations; and directly executes critical management functions when warranted by workload, staffing, or Agency priorities.

The Director exercises full supervisory authority over staff, ensuring effective performance, resource management, organizational alignment, and the successful accomplishment of the Agency's administrative mission, and must be able to:

1. Plans, directs, coordinates, and evaluates Agency-wide administrative programs and services, including human resources management, procurement and acquisition, facilities management, physical security, records management, continuity of operations, and related management support functions. Establishes program goals, priorities, and performance measures to ensure efficient and effective support of Agency operations and strategic objectives.

2. Serves as principal advisor to the Executive Director on administrative management, workforce planning, organizational effectiveness, operational risks, resource allocation, and management policy. Provides recommendations regarding organizational improvements, government-wide initiatives, legislative and regulatory changes, and emerging management issues affecting Agency operations.

3. Develops, implements, and evaluates Agency-wide administrative policies, procedures, and management initiatives. Ensures compliance with applicable statutes, regulations, Executive Orders, Office of Personnel Management (OPM) guidance, Office of Management and Budget (OMB) directives, General Services Administration (GSA) requirements, and other government-wide policies.

4. Provides executive oversight of workforce planning, staffing, classification, employee and labor relations, performance management, training, succession planning, and employee engagement programs.

5. Provides executive oversight of acquisition, facilities, physical security, records management, continuity of operations, and related administrative support programs to ensure effective program execution and compliance with applicable requirements.

6. Directs administrative strategic planning efforts, organizational assessments, workforce analyses, and business process improvement initiatives designed to enhance organizational effectiveness and service delivery. Leads cross-functional projects involving multiple offices and stakeholders throughout the Agency.

7. Directs internal control activities, compliance reviews, audit responses, corrective action plans, and enterprise risk management initiatives. Ensures management practices promote accountability, efficiency, transparency, and compliance with applicable requirements.

8. Represents the Executive Director and the Agency before other Federal agencies, shared service providers, oversight organizations, contractors, labor organizations, and other stakeholders regarding administrative and management matters. Participates in interagency councils, working groups, and management forums involving human capital, administrative operations, shared services, and organizational management.

9. Exercises full supervisory authority over subordinate supervisors, managers, and professional staff. Plans and assigns work; establishes performance expectations; evaluates employee performance; resolves employee relations matters; identifies developmental needs; and ensures effective utilization of human and financial resources.

Conditions of employment

• Must be a U.S. Citizen and provide proof of citizenship if required
• Two year supervisory probationary period may be required
• Must complete Declaration for Federal Employment (OF-306) for suitability determination
• Selective Service registration required (for males born after 12/31/1959) unless exempt
• Must file Confidential Financial Disclosure Report (OGE Form 278e) within 30 days of appointment and annually thereafter
• Appointment is contingent upon favorable suitability/fitness determination based on background investigation
• Must be eligible to obtain and maintain appropriate security clearance/access level
• Failure to maintain required clearance may result in removal or withdrawal of appointment
• Direct deposit of pay is required

Qualifications

To qualify for this position, applicants must possess one year of specialized experience equivalent to the GS-14 level in the Federal service or equivalent experience in the private or public sector.

Specialized Experience

Specialized experience is defined as experience leading or managing administrative or mission support operations and providing executive-level advice and oversight in areas such as human capital management, budget and resource planning, acquisition and procurement, and organizational management.

Time-in-Grade Requirement

Current Federal employees must have served 52 weeks at the GS-14 level or equivalent in accordance with 5 CFR 300.603.

In addition to the minimum qualifications, applicants must demonstrate specialized experience in at least one of the following areas:

• Leading an integrated administrative or management services program supporting multiple mission-critical functions
• Overseeing enterprise-level administrative operations involving HR, budget, acquisition, or related management systems
• Providing executive-level consultation and recommendations to senior leadership on strategic administrative or operational issues
• Managing organizational performance, internal controls, or accountability systems in a complex regulatory environment

Applicants who do not meet the selective factor(s) will not be further considered.

Applicants will be evaluated based on the extent and quality of their experience in relation to the competencies required for successful performance at the GS-15 level, including strategic thinking, decision making, communication, customer service, administrative systems management, acquisition strategy, and auditing/internal controls.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on the information provided in your application package, including your resume, supporting documentation, and responses to the occupational assessment questionnaire. Your qualifications will be reviewed to determine the extent to which your experience, education, and training demonstrate the competencies required for this GS-0301-15 position.

Competencies Used for Evaluation:

1. Strategic Thinking
2. Decision Making
3. Communication
4. Customer Service (Internal and External Stakeholder Engagement)
5. Human Resources Information Systems / Administrative Management Systems
6. Acquisition Strategy and Resource Management
7. Auditing and Internal Controls

Evaluation Process:

Applicants will be evaluated against the full range of competencies required for successful performance at the GS-15 level in management and administrative oversight. This includes demonstrated experience in leading or advising on mission support functions such as human capital management, budget and resource planning, procurement, internal controls, and organizational operations.

Your resume will be reviewed to determine the depth, scope, and complexity of your experience, including leadership roles, policy implementation, cross-functional coordination, and responsibility for improving operational efficiency and effectiveness.

Applicants who meet the minimum qualifications will be further evaluated and may be ranked based on the quality and relevance of their experience. The highest-qualified candidates may be referred to the selecting official for further consideration, which may include an interview.

1. Resume: A resume showing relevant experience, including employment dates (MM/YY). Your resume must clearly describe duties and accomplishments and include position title, series, grade (if applicable), and the agency.

2. Assessment Questionnaire: Completed online occupational assessment questionnaire.

3. SF-50 (Notification of Personnel Action):Required for current and former Federal employees. Must show position, pay plan, series, grade, tenure, agency, and salary. If applicable, include SF-50(s) demonstrating:

• Time-in-grade (52 weeks at the next lower grade level), and/or
• Highest grade held or promotion potential

4. Performance Appraisal: Most recent fully completed annual performance appraisal.

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