Summary
This position is located in the Bureau of Administration, Office of Logistics Management, Office of Program Management and Policy, Diplomatic Pouch and Mail Division, Unclassified Pouch and Mail Branch. Incumbent provide oversight and guidance to the Acceptance, Sortation & Dispatch Sections,DOS and other agency personnel who utilize Unclassified Pouch and Mail services.
Duties
- Monitors incoming and outgoing volume, and shifts resources accordingly, so that all pouch and mail is handled in a timely and accurate manner.
- Prepares written analysis and responds to higher level Department or other agency inquiries concerning the handling policies of mail and pouches.
- Develops and implements plans that affect the coordination and routing of mail Department-wide to compensate for daily changes in address, locations, fluctuations, or unforeseen processing and delivery problems.
- Communicates with vendors to resolve operational interface problems associated with deliveries, such as appointment schedules, equipment size, and shipment preparation.
- Manages the maintenance scheduling of all assigned government vehicles, forklifts, and lifts.
- Directs the daily warehouse operations of the DOS/Unclassified Pouch and Mail facility to include receiving, sorting dispatching, tracing and documenting all unclassified mail and pouch material for distribution.
- Provides and arranges for specific administrative, safety, and technical training to provide a safe work environment & accomplish individual & team tasks.
Requirements
Conditions of Employment
- Incumbent will be subject to random drug testing.
- U.S. Citizenship is required.
- Must be able to obtain and maintain a Top Secret security clearance.
- Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit: www.dhs.gov/E-Verify/
Qualifications
Applicants must meet all the required qualification requirements, including education and any selective placement factors described below by the closing date of this announcement. If you are qualifying based on education OR if there are mandatory education requirements listed below, you MUST submit a copy of your college transcript with your application.
Applicants must have 1 year of specialized experience equivalent to the GS-11 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position.
Qualifying specialized experience must demonstrate the following:
- Experience developing guidance, procedures, and recommendations for operating a full scope of secure logistics distribution center operations.
- Experience tracking performance of warehouse operations to ensure commodities move in accordance with established timelines.
- Experience monitoring the condition and organization of supply levels and storage areas.
- Experience developing and implementing warehouse and distribution procedures for improvements.
- Experience overseeing Materials Management and Supply Chain functions including planning, procurement, storage, security and distribution of materials and products.
There is no substitute of education for specialized experience for the GS-12 position.
Education
Education requirements do not apply to this vacancy announcement.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the application process is complete, a review of your resume will be conducted and compared against your responses to the assessment questions to determine if you are qualified for this job. Note: Responses to questions that are not fully supported by the information in your resume may result in adjustments to your rating.
Applicants who meet the minimum qualification requirements, as described in the “Qualifications” section of this announcement, will be assigned a score between 70 and 100. The assessment is used to measure the degree in which your background matches the competencies (knowledge, skills, and abilities) required for this position. Your qualifications will be evaluated on the following competencies:
- Knowledge of the materials receipt, inspection, inventory control,
- Knowledge of common procedures, policies, and practices of logistics
- Knowledge of best practice customer service techniques for servicing supply and storage areas
- Ability to liaison with others.
- Knowledge of common policies, procedures, and practices of logistical operations
Applicants found to be among the top qualified candidates will be referred to the hiring official for further consideration and possible interview. Qualified non-competitive candidates must be deemed best qualified based on the applicant assessment in order to be referred to the hiring official for further consideration and possible interview.
Agency Career and Interagency Career Transition Assistance Program (CTAP and ICTAP) candidates must be rated "Well Qualified" for the position and earn a score of at least 85 (when applicants are rated in a range of 70 to 100) to receive consideration for selection priority.
You may preview questions for this vacancy.
Required Documents
All required documents listed below, that are applicable to you, must be submitted to our automated system by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.
1. Resume showing relevant work/volunteer experience, education and training. Include the start and end dates (from month/year to month/year) and the number of hours per week worked/volunteered. Your resume serves as the basis for qualification determinations and must support your answers to the completed online assessment questions.
2. Veterans' Preference Documentation, if applicable:
- To claim 5-point preference, submit a copy of your DD-214 Certificate of Release or Discharge from Active Duty.
- To claim 10-point preference, submit all required documentation outlined on the SF-15 (Application for 10-Point Veteran Preference) to support your claim (e.g., DD-214, official statement from the Department of Veterans Affairs, etc.). If we cannot verify your 10-point preference claim, your application will be reviewed for 5-point preference.
- To claim 10-point derived preference (i.e., spouses, widows, widowers or mothers of veterans), submit a completed SF-15 and all required documentation listed on the SF-15 to support your claim.
- To claim 0-point Sole Survivorship preference, submit a copy of your DD-214 or another form of official documentation showing that your discharge or release from active duty occurred on or after August 29, 2008 and was based on a sole survivorship discharge.
- For all preference claims:
- DD-214 Member 4 copies are preferred and must show the dates of service, type of discharge, and any qualifying service campaign medals.
- If you are currently on active duty and applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must provide a certification on letterhead from your military branch which contains your military service dates, expected date of discharge or release, and the character of service to show that your military service was performed under honorable conditions. The expected date of discharge or release must be no later than 120 days after the certification is submitted for consideration for this vacancy announcement.
- For more veterans’ preference information, visit the USAJOBS Help Center.
3. ICTAP/CTAP documentation, if applicable (e.g., reduction-in-force (RIF) separation notice, RIF separation SF-50 personnel action, certification of expected separation, etc.). Visit our agency’s ICTAP and CTAP eligibility information sites for more information and required application documentation.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Prepare your application in USAJOBS
To start your application, click Apply and we’ll walk you through the process to attach a resume and any required documents.
During the application process you can review, edit, delete, and update your information. We’ll automatically save your progress as you go, so you won’t lose any changes. You have until 11:59 p.m. Eastern Time (ET) on the closing date of this announcement to complete the application process.
STEP 1: Select the "Apply" button and follow the instructions to register or sign into USAJOBS.
STEP 2: Submit your resume. Please see the Required Documents section for specific information that should be outlined in your resume.
STEP 3: Complete the online assessment questions.
STEP 4: Submit all required documentation applicable to you, as listed in the Required Documents section.
To learn how to view the status of your submitted supporting documentation and application, visit the Application Instructions section of our agency’s Civil Service selection process site.
Technical assistance with your on-line application is available through the Help Desk at mgshelp@monster.com or by calling (866) 656-6830 between the hours of 7:00 a.m. and 7:00 p.m. ET
Alternate Application Procedures
If applying online poses an extreme hardship, you may request alternate application procedures to submit your application package. Contact the Human Resources office listed on the announcement between the business hours of 8:15 a.m. and 5:00 p.m. ET at least 2 working days prior to the closing date of this announcement. The application package for alternate application procedures must be submitted and received in the Human Resources office no later than 11:59 p.m. ET on the closing date of this announcement. Paper applications and information sent by mail will not be accepted.
Next steps
After all application packages are received, we will review applications and evaluate applicants’ qualifications. Then, in approximately two weeks after this announcement closes, we will refer candidates, as described in the “How You Will Be Evaluated” section, to the hiring manager for selection consideration. Your application status will be updated up to four times during the following hiring phases:
- After applications are received.
- After applications are assessed to determine qualifications.
- After candidates are referred to the hiring manager.
- After a selection is made.
For the selected candidates who receive a tentative job offer, we will conduct a suitability review and/or security background investigation that generally takes an average of at least two to six months.
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