Clarification from the agency

AGENCY EMPLOYEES - CONSIDERATION UNDER THIS VACANCY IS LIMITED TO THE STAFF OF THE LIBRARY OF CONGRESS, TEMPORARY NOT-TO-EXCEED (NTE) AND INDEFINITE NOT-TO-EXCEED (NTE) EMPLOYEES ARE ELIGIBLE TO APPLY. (EMPLOYEES MUST MAINTAIN THEIR ELIGIBILITY AT THE TIME OF SELECTION.)

The Dock Operations Manager is located in the Logistics Division of the Integrated Support Services (ISS), Chief Operating Officer, Library of Congress (LOC) under the general supervision of the Distribution Facilities Manager. The Dock Operations Manager is responsible for management of loading dock operations at the Madison building and has direct responsibility for planning and coordinating activities to include but not limited to: vehicular traffic, material traffic, incoming and outgoing mail, freight and parcels. The incumbent performs a variety of tasks to ensure safe, effective and efficient loading dock operations. Applies sound judgment in re-solving issues and exercises independent problem-solving abilities focused on improving service. Key elements of this position are the ability to work independently, attention to detail, understanding of, and tactfulness in working with the wide variety of customers that use the loading dock. The Dock Operations Manager is designated as "Essential Personnel"

Works closely with the Service Units, Architect of the Capitol (AOC), United States Capitol Police, (USCP) and vendors to accomplish mission objectives for the Library of Congress. Is familiar with the procedures of the separate functional offices on the dock and works with and communicates with those offices to coordinate the deliveries and shipments that result from procurement and supply orders, contracts, supply requisitions, mail deliveries, furniture and equipment, collection and construction materials, food, cleaning supplies, etc., with offices such as the Architect of the Capitol, Copyright, and Facilities Management, and with contractors and delivery firms. Maintains and pro-actively manages vendor delivery schedules and works to minimize traffic congestion and delays. Provide guidance and direction for drivers through the vehicle screening process.

 Ensures vehicles are parked in the appropriate dock locations and that keys are left in the vehicles. Communicates and enforces the 30 min time limit for vehicles with the drivers. Determines vehicle access to the loading dock based on vehicle size and other requirements. Refuses hazardous deliveries not properly coordinated and transported. Actively enforces safety practices and reports any incidents or mishaps to the appropriate supervisor. Ensures the loading dock area is well organized and walkways are clear. Closely monitors dock space to ensure it is not being utilized for long term storage. Coordinates with Service Units as necessary to keep dock space open and available. Prepares monthly statistics and reports to Reports any issues with dock equipment to the appropriate area of responsibility. Coordinates services with contracted cleaning staff as required keeping the loading dock clean.

Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.

Conditions of employment

PHYSICAL REQUIREMENT: The employee often stands on hard surfaces for extended periods of time; may continuously walk a routine work area; bends, stoops and works in tiring and sometimes uncomfortable positions. The employee is required to lift and carry items that weigh up to 40 or more pounds on a recurring basis. Heavier items are moved with weight handling equipment or with assistance from other workers. A routine validated pre-placement physical examination performed by the Library’s Health Services Division is required as a condition of assignment to this position. This position requires regular recurring physical examinations every 2 years.

SAFETY REQUIREMENT: The employee is regularly exposed to the possibility of extreme temperatures both heat and cold. When working in hazardous materials areas, may be subject to exposure from radiation, toxins, explosive hazards, or chemical fumes. Work may require wearing protective clothing, such as hardhats, steel-toed shoes, rubber gloves, masks and rubber aprons.

Conditions of Employment

Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment.

Qualifications

Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.

Ability to coordinate deliveries and communicate with multiple agencies and vendors.**

Ability to manage loading dock operations.**

Ability to maintain access control and manage loading dock security operations.**

Ability to solve problems and make decisions.

 Ability to communicate effectively other than in writing.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The Library of Congress evaluates applicants through an applicant questionnaire and a structured interview. Applicants may also be screened for some jobs through licensing, certification, and/or education requirements, a narrative/application review, and/or a preliminary telephone interview. The knowledge, skills, and abilities (KSAs) that are marked with a double asterisk (**) in the vacancy announcement and the applicant questionnaire are considered the most critical for a position. To be considered for final selection, applicants must demonstrate fully acceptable experience in these designated KSAs in the narrative/application review, preliminary telephone and/or full structured interview. The various assessment tools listed above are designed to verify or explore applicants' experience, knowledge, and training directly related to the job in order to identify the best qualified applicants for selection.

Current or former federal employees must submit their most recent Notification of Personnel Action (SF-50 or equivalent).

Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant’s college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application.  The program does not accept certification from health care providers. For more information contact the Library's Office of Equal Employment Opportunity at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.

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