Enterprise Solutions Architect

Clarification from the agency

Current Department of Justice employees with competitive status.

As an IT Program Manager (Enterprise Solutions Architect), you will:

• Manage the day-to-day patching, maintenance, hardware and software operation, and system changes for CRM's core enterprise systems.
• Ensure confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, maintenance, evaluation, and enhancement of systems operations and performance, systems requirements, and migration strategies for planned continuity of operations within and across the enterprise.
• Promote the awareness of security and migration strategies that affect continuity of IT operations.
• Provide leadership and direction to government and contract staff responsible for evaluating future applications and their impact on enterprise architecture.
• Serve as the lead for CRM's testing, adoption, integration, implementation, support, and maintenance for all DOJ-wide JMD-provided provided enterprise technologies and tools.
• Serve as a component and DOJ-level subject matter expert on enterprise technology and regularly coordinates with JMD on enterprise technology decisions.
• Provide leadership and direction for ongoing application of principles, policies, and procedures to maintain, monitor, control, and protect IT infrastructure and the information residing on such infrastructure during the operations phase of an IT system or application.
• Implement policies, procedures, and data access controls required to protect all categories of information and ensure the confidentiality, integrity, and availability of information during all phases of the software development life cycle (SDLC).

Conditions of employment

• You must be a U.S. Citizen to qualify for this position.
• You must undergo a pre-employment security investigation.
• Selective Service Registration is required, as applicable.
• You must meet all qualification requirements by the closing date of this announcement.
• You must meet status eligibility for this announcement.
• Direct Deposit: All federal employees are required to have federal salary payments made by direct deposit to a financial institution of their choosing.
• A one-year probationary period may be required.
• The Criminal Division participates in the Electronic Employment Eligibility Verification Program. E-Verify helps employers to confirm the employment eligibility of all newly hired employees. For more information, visit https://www.e-verify.gov/.

Qualifications

To qualify for the GS-15 level, applicants must have one year of specialized experience at, or equivalent to, the GS-14 grade level. Examples of specialized experience must include duties such as: manages an organizations core enterprise systems to include daily patching, maintenance, hardware and software operations, and system changes; plans, develops, implements, maintains, and enhances systems operations during planned migrations; and leads the testing, adoption, integrations, and maintenance of all Department-level enterprise tools and technologies.

In addition to specialized experience, applicants must also demonstrate proficiency in the following competencies:

1. Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
2. Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
4. Information Management: Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems.
5. Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations
6. Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
7. Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
8. Teamwork: Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.
9. Technical Competence: Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents) and you will be assessed using a Job Knowledge Test. The Job Knowledge Test is designed to assess technical and professional expertise directly relevant to the requirements of this announcement. This assessment measures the specialized knowledge and skills accumulated over time, which are critical for successful performance in this position. The most highly qualified candidates will be identified for referral to the hiring manager.

If you would like to preview the application and assessment questionnaires, please see: https://apply.usastaffing.gov/ViewQuestionnaire/13033441.

You will be assessed on the following KSA/Competencies:

• Change Management
• Configuration Management
• Enterprise Architecture
• Information Systems Security Certification
• Information Technology Program Management

You are strongly encouraged to convert your resume to an Adobe PDF file prior to submitting your application, especially if you are submitting using a Mac system. Resumes not pre-converted to a PDF file will undergo conversion by the system. This conversion process may cause some formatting changes to your resume, including line and page break errors. To ensure your submitted resume does not display with formatting issues, please submit your resume as a PDF. This error does not affect USAjobs resumes.

To apply for this position, you must provide a complete application package which includes:

1. Resume (cover letter is optional) - Applicants will be evaluated based on a comparison of the position requirements against the quality and extent of experience or related education as reflected in their resume. Applicants are encouraged to ensure work experiences clearly show the possession of knowledge of the subject matter pertinent to the position and the technical skills to successfully perform the duties of the position. Your resume must be no more than 2 pages. If more than 2 pages are submitted, only the first 2 pages will be reviewed to determine your eligibility/qualifications. Please ensure all information you believe is qualifying for the position is contained in the first two pages, or you may be marked ineligible. Additionally, your resume must include the following information for each job listed: month and year, start/end dates (e.g. June 2007 to April 2008), and full-time or part-time status (include hours worked per week).
2. SF-50, Notification of Personnel Action (if applying as a status candidate with current or former federal service) which shows type of service appointment, tenure group, grade, and salary. If you are applying for a higher grade, please provide the SF-50 Form which shows the length of time you have been in your current/highest grade (examples of appropriate SF-50s include Promotions, Within Grade/Range Increases, and SF-50s over one year old).
3. Most Recent Performance Appraisal. You must submit a signed copy of your most recent performance appraisal showing your final rating. If a performance appraisal is not available submit a statement explaining why one is not available.
4. Any Relevant Performance Award (must attach SF-50)(if applicable).
5. Documentation of Eligibility for Special Hiring Authorities (if applicable) to prove appointment eligibility. Examples include: Schedule A disability letter, Peace Corps volunteer letter, military spouse hiring authority documentation, etc.
6. Current or Former Political Appointees (if applicable) - Please note on your resume and attach an SF-50. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-Career SES employee in the Executive Branch, you must disclose this information to the HR Office.
7. Schedule A Documentation (if applicable) - The Criminal Division welcomes and encourages applications from persons with disabilities and is firmly committed to satisfying its affirmative obligations under the Rehabilitation Act of 1973 to ensure that persons with disabilities have every opportunity to be hired and advanced on the basis of merit within the Department. The Criminal Division also encourages eligible Schedule A applicants to submit their resumes directly to the Criminal Division disability POC at crm.schedulea@usdoj.gov.
8. CTAP Documentation (if applicable) - If you are a displaced Federal employee claiming eligibility under CTAP or ICTAP:
   • A copy of the agency notice (i.e., letter of intent, separation notice, or agency RIF letter);
   • Your most recent performance appraisal; and
   • Your most recent SF-50 showing your current/former position title and series, grade, promotion potential, and duty location.
   • See USAJOBS' Career Transition Programs for more information.

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