Summary
Enterprise Support Specialists fill critical support roles across the organization, delivering a range of services incl. project/program/resource management, process improvement, customer service, and executive-level support.
This job is open to
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Federal employees - Competitive service
Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales.
Federal employees - Excepted service
Current federal employees whose agencies have their own hiring rules, pay scales and evaluation criteria.
Duties
As an Enterprise Support Specialist for the CIA, you will leverage your analytical, organizational, and detail-oriented expertise to design and implement customized support solutions that enable mission success across organization. To excel in this role, you should possess a strong background in organizational management, proven problem-solving capabilities, exceptional customer service skills, adaptability in dynamic environments, effective communication, and the ability to foster collaborative relationships.
Requirements
Conditions of employment
- You must be physically in the United States or one of its territories when you submit your resume via MyLINK.
- You must be registered for the Selective Service, if applicable.
- You must be a U.S. citizen and at least 18 years of age (dual-national US citizens are eligible).
- You must be willing to move to the Washington, DC area.
- You must successfully complete a thorough medical and psychological exam, a polygraph interview, and a comprehensive background investigation.
- For further information, please visit: https://www.cia.gov/careers/how-we-hire/
Qualifications
Minimum Qualifications
Interested candidates should be passionate about the ideals of our American republic, committed to upholding the rule of law and the U.S. Constitution, and committed to improving the efficiency of the Federal government. Hiring decisions will not be based on race, sex, color, religion, or national origin.
- Experience in one or more of the following areas:
- Project/Program Management
- Business Administration
- Executive Assistant/Administrative Support
- Customer Service
- Resource Management
- Contract Management
- Experience using information technology tools, e.g., Microsoft Suite, SharePoint, etc
- Excellent organizational and time management skills, including the ability to multi-task and prioritize to meet competing deadlines
- Promote and practice the highest standards of professional conduct
- Be able to demonstrate:
- Interpersonal effectiveness; ability to work as part of a team and independently
- Experience with process improvement
- Ability to meet the minimum requirements for joining CIA, including U.S. citizenship and a background investigation
Desired Qualifications
- Equivalent federal government or military experience
- Four (4) or more years of administrative/office experience
Education
- Associates degree
- At least a 3.0 GPA on a 4.0 scale is preferred, but exceptions are made for extenuating circumstance
Additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
For more information, please visit: https://www.cia.gov/careers/.
Required Documents
For further information, please visit: https://www.cia.gov/careers/.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
This post is for viewing purposes only. To get started, please visit https://www.cia.gov/careers/, where you can read more about this position and express your interest in up to four jobs. Upon expressing your interest, you will be taken to MyLINK, which allows you to submit your resume and job rankings and provide basic information about yourself.
Next steps
After you express interest for up to four positions on cia.gov/careers, a CIA recruiter may contact you for further discussion if your qualifications meet our needs. See the MyLINK FAQs on our website for more information.