FAMILY ADVOCACY PROGRAM (FAP) CASE MANAGER, NF-04/RFT, CAMP FOSTER Job in Camp Foster, Japan

Vacancy No. 68779 Department U.S. Marine Corps
Salary $24.60 to $26.41 Grade 04 to 04
Perm/Temp Permanent FT/PT Full-time
Open Date 6/13/2024 Close Date 6/27/2024
Job Link Apply Online Who may apply Public
Locations:
Camp Foster, Japan


Job Description (Please follow all instructions carefully)

Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

This job is open to

Clarification from the agency

Open to Public

Duties

NONAPPROPRIATED FUND POSITION DESCRIPTION

JOB TITLE: Social Worker Associate      

BUINESS TITLE : Family Advocacy Program Case Manager                                                                                             FLSA    :        Exempt

JOB SERIES:            0187                                                                          GRADE:          NF-04

INTRODUCTION: This position is located in the Behavioral Health Family Advocacy Program, Marine & Family Programs Branch, MCCS, MCB Camp S. D. Butler. The purpose of this position is to support the case management of the Behavioral Health Family Advocacy Program Supervisory staff.  

DUTIES AND RESPONSIBILITIES: 

Provides comprehensive case management services in support of ensuring clients received timely, efficient, and effective clinical services in the areas of general mental health and domestic violence. Keeps all parties with a "need to know" informed of progress with respect to the various clinical services offered by the Family Advocacy Program.         

Provides case management services for the Family Advocacy Program (FAP) to ensure general mental health and FAP rehabilitation services are provided in a timely, efficient, and effective manner. Schedules client appointments and monitors to ensure attendance, both with clinical provider appointments, and various other rehabilitative treatment assignments (e.g., group therapy and education classes). Ensures follow-up services for clients are provided. Briefs and updates clients and Commands regarding case status, FAP treatment recommendations, and FAP Incident Determination Committee (IDC) notifications and findings including completing associated letters to commands. Conveys to Commands' the request for the issuance of a Military Protective Order (MPO) to ensure safety, as may be warranted per clinical assessment and evaluation in particular instances. Maintains up­ to-date, accurate and complete records for all clients. Prepares agenda for the Incident Determination committee and Case management Meeting. Attends the IDC meeting and all duties associated with the IDC meeting. Attends the Clinical Case management meeting.  Monitors for quality assurance with respect to agency service delivery and records management. Compiles statistics and performs case management related administrative duties.

Provides World Class Customer Service with an emphasis on courtesy.  Assists internal as well as external customers and communicates positively in a friendly manner.  Acknowledges customers, smiles and makes eye contact.  Asks questions to determine, verify and solve problems.  Checks for satisfaction on the quality of goods and services.  Takes action to solve problems quickly.  Alerts the Chief of Behavioral Health or respective BH Branch Program Director, or proper point of contact for help when problems arise. 

Adheres to safety regulations and standards.  Uses required safety equipment, and observes safe work procedures.  Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor.

May work a fluctuating work schedule to complete work assignments outside of the typical work week and work hours (to include weekends as necessary).

Performs other related duties as assigned.

Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. 

This is a white-collar position where occasional lifting up to 20 lbs may be required.

Requirements

Conditions of Employment

  • See Duties and Qualifications

EVALUATIONS:

Qualifications

BASIC REQUIREMETNS:

  1. Successful completion of a 4-year course of study in human services or related field leading to a bachelor’s degree from an accredited college or university and four years of experience in human services, social sciences, or related field with two years of specialized experience in case management.  OR a Master’s degree in human services or related field from an accredited college or university and two years of experience in human services, social sciences, or related field with two years of specialized experience in case manager.
  2.  Must have two years of post-college work related experience specific to domestic violence and child abuse.

QUALIFICATION REQUIREMENTS:

  1. Knowledge of the types of military, community, state  and government  organizations that provide  service programs,  which includes familiarity of local, state and federal regulations as they pertain clinical services.
  2. Knowledge of the most recent and current theories of domestic violence and child abuse.
  3. Knowledge in social work services, family and group counseling, especially as they pertain to dysfunctional and/or abusive family dynamics.
  4. Knowledge and understanding of aspects of military life. Ability to communicate effectively, orally and in writing.
  5. Knowledge of the military application of orders, instructions, and standard operating procedures is desirable.
  6. A valid SOFA driver’s license is required

This position is designated as a Position of Trust, and the incumbent must be eligible for a background check.  Appointment and continued employment is subject to a favorable National Agency Check (NAC) Background Security Investigation.

This activity is a Drug-free workplace.  The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated.  Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.

Additional information

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.
Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.
Required Documents:
           *Education/certification certificate(s), if applicable.
           *If prior military, DD214 Member Copy
This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.
Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.
INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.
ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:

•      Stability of Federal Civilian Service

•      People with passion for doing work that matters

•      Quality of Work Life Balance

•      Competitive Pay

•      Comprehensive Benefit Packages

•      Marine Corps Exchange and Base Facility Privileges

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.

Required Documents

Varies - Review "OTHER INFORMATION"

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

All applications must be submitted online via the MCCS Careers website: https://careers.usmc-mccs.org

Resumes/applications emailed or mailed will not be considered for this vacancy announcement.  To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement.

Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.

Agency contact information

CAMP BUTLER MCCS
Address
CAMP BUTLER MCCS
MARINE CORPS COMMUNITY SERVICES
ATTN: NAF PERSONNEL OFFICER
FPO AP, 963735023
JPN
Learn more about this agency

Next steps

All applicants who submit an application via our Careers page at https://careers.usmc-mccs.org will be able to view their application status online.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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