Summary
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
This job is open to
Clarification from the agency
Open to Public
Duties
The Firearms Specialist provides a Dress Blue Experience, and executes departmental procedures and follows all firearms regulations. Reports to the Department Manager, Assistant Store Manager, Operations Manager or Store Manager. Focuses on delivering a best in class customer experience and driving strong customer engagement with the firearms department. Focuses on solution based selling, offering applicable accessories and services to the customer in addition to the firearm. Required to strictly adhere to all governing bodies¿ processes/requirements including but not limited to: ATF, FFL, DOD, Marine Corps, State, Corporate and local command for selling, handling, receiving, transferring, inventory management, and records management for all weapons and ammunitions. Communicates with management to support customer inventory requests and general business needs. Uses exception reporting to identify merchandise categories requiring corrective action to protect sales and customer service levels. Follows the special order process according to standard processes. Supports advertisement and promotional set up requirements including, merchandising, signing, pricing and other tasks as needed.
Must be flexible to support the operations of the building/command they work in. Will actively engage with Sales Managers on all departmental operations including ensuring RIMA (Retail Inventory Management Application) scans are completed and follow through is executed to include inventory adjustments when necessary. Supports and participates year-end inventory planning, execution and researching variance reports. Will be asked to support store operations in areas of POGs (Planograms), replenishing the sales floor, managing on hand integrity, receiving of products, backroom organization, customer program engagement, cash register duties and other operational tasks both within and outside of the assigned department. May be periodically assigned to work in other areas of the store (outside firearms) when firearms workload is not present, is significantly diminished, or there is more staffing than required workload within firearms. Mentors, trains and leads by example for firearms employees to achieve best practice and brand standards.
Maintains highest service levels, and communicating with all stakeholders, including customers, associates and all management levels. Completes all required training to maintain Firearms eligibility. May work outside of retail in other firearms activities within MCCS including but not limited to the firing range, or target practice facility. May maintain some or all key holder standards; Opening, closing, vendor management, light custodial duties and register operations/cash handling. May require additional training, certifications or licenses as required by the business / position including but not limited to, food safety training and military star card access. Participates in year-end inventory. Identifies and communicates potential risk of loss and/or theft. Provides World Class Customer Service with an emphasis on courtesy. Delivers a Dress Blue Experience to all customers throughout the customer¿s shopping journey every day. Strongly promotes the cultivation of MCX corporate culture, mission, core values and promotes Marine Corps Community Services at the store level. Articulates MCX value stories and engages with all management and team members through conversations, modeling behaviors, supporting store team-centric initiatives and driving team member satisfaction. Adheres to safety regulations and standards. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.
Performs other duties as assigned. This is a white-collar position where occasional lifting up to 45 lbs. with assistance may be required. May require loading and unloading of trucks, carts, or pallets.
Requirements
Conditions of Employment
- See Duties and Qualifications
EVALUATIONS:
Qualifications
One year of sales associate or sales lead experience in a retail environment. Two years of specialty retail experience with firearms, tactical and outdoor sporting goods is preferred. Ability to learn, execute and train operating standards and procedures. Experience leading by example and showcasing best practice customer service and problem solving. Proficient in operating computer with knowledge of Microsoft applications such as Excel, Word and Outlook. FOR POSITIONS INVOLVING FIREARMS/AMMUNITION ONLY:
This is a ¿covered position¿ for the Domestic Violence Misdemeanor Amendment to the Gun Control Act for Department of the Navy civilian personnel. Due to contact with firearms, or ammunition in accomplishing work, DD Form 2760 certifying whether or not a ¿qualifying conviction¿ for a misdemeanor or felony crime of domestic violence has occurred MUST be completed. The continuing obligation to notify the immediate supervisor of any qualifying conviction through completion of DD Form 2760 is REQUIRED. Ability to successfully obtain/maintain a Tier 3 background investigation.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to: • Stability of Federal Civilian Service • People with passion for doing work that matters • Quality of Work Life Balance • Competitive Pay • Comprehensive Benefit Packages • Marine Corps Exchange and Base Facility Privileges
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.
Required Documents
Varies - Review "OTHER INFORMATION"
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
All applications must be submitted online via the MCCS Careers website: https://careers.usmc-mccs.org MCCS Internal Applicants, PLEASE UPDATE YOUR EMAIL ADDRESS/PHONE NUMBER IN PEOPLESOFT SELF SERVICE IN ORDER TO RECEIVE HIRING NOTIFICATIONS. Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement. If prior military, upload a copy of your DD214 Member 4 Copy as an attachment to your MCCS careers profile under ¿My Job Applications¿ https://careers.usmc-mccs.org Required Documents to be considered for Military Spousal Preference
Military Spousal Preference may be requested for positions NF-3 and below, Crafts and Trades (NA, NL, NS), and Child & Youth (CY) positions.
1. Spouses must meet the minimum qualifications posted in the job announcement.
2. Spouse Preference eligibility begins 30 days before the military sponsor¿s reporting date to the new duty location.
3. Spousal Preference applicants hired in a flexible position will not lose their spousal preference eligibility until converted or hired into a regular full-time or part-time position or is within a 60-day period of receiving new PCS Orders.
4. Spousal Preference applicants must provide a copy of the PCS order identifying a spouse¿s authorized move and the sponsor¿s reporting date to the new duty location. If the spouse is not listed on the PCS orders, the spouse must provide documentation (i.e. marriage certificate, valid military ID, etc.) verifying marriage prior to PCS orders (must have been married to the military sponsor before relocation to the new duty station). Complete the online application and attach a resume.
5. Spouses with current or prior Federal service, submit a copy of the most recent performance appraisal rating. NOTE: It is the applicant¿s responsibility to submit at the time of application the documents required to be considered for Military Spousal Preference. Please verify that information required has been uploaded/submitted, legible, and accurate. To check the status of your application or to return to a previous or incomplete application, log into your MCCS user account and review your application status. MCCS Human Resources will not modify applications, resumes, or answers submitted by any applicant. Required Documents to be considered for Transition Assistance Program
Transition Assistance may be requested for positions NF-3 and below, Crafts and Trades (NA, NL, NS), and Child & Youth (CY) positions. Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must upload copy of your *Transition Assistance form and copy of ID card with ¿TA¿ stamped on front of card as an attachment to your profile under ¿My Job Applications¿ https://careers.usmc-mccs.org NOTE: It is the applicant¿s responsibility to submit at the time of application the documents required to be considered for Transition Assistance. Please verify that information required has been uploaded/submitted, legible, and accurate. To check the status of your application or to return to a previous or incomplete application, log into your MCCS user account and review your application status. MCCS Human Resources will not modify applications, resumes, or answers submitted by any applicant. Selective Service Registration: If you are a male born after December 31, 1959 and are at least 18 years of age, government employment requires that you must register with the Selective Service System, unless you meet certain exemptions. You must be able to show proof of registration or your exemption, as part of the required suitability background investigation. VACANCIES MAY BE FILLED BY METHODS OTHER THAN THE MERIT STAFFING PROGRAM WHEN IT APPEARS THAT THE BEST QUALIFIED PERSON CAN BE OBTAINED FROM OTHER SOURCES. UNIQUE BENEFITS WORKING AT MCX:
No Mall hours! Store hours Monday - Saturday 09:00 am - 07:00 pm and Sunday 09:00 am - 06:00 pm.
Popular designer name brands and state-of-the-art technology products throughout MCX.
Shopping privileges ¿ no sales tax and significantly reduced prices (on average 23% below other major retailers and online) at MCX and other discounted entertainment tickets.
Ability use numerous facilities and amenities on base (e.g., gyms, pools, golf course, ticket office, movie theater, beauty and barber shops, and many more).
Exciting base-wide events (Air Show, concerts, book-signings, movie screenings with Hollywood stars, etc.).
Flexibility of working in various departments, cross-training and learning all areas of the store.
World-class training opportunities for professional development and career advancements at MCCS locations worldwide. SHOP MCX:
http://www.mymcx.com/index.cfm/locations/miramar/
http://www.mymcx.com/index.cfm/myshopping/
https://www.shopmyexchange.com/
Next steps
All applicants who submit an application via our Careers page at https://careers.usmc-mccs.org will be able to view their application status online.
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