Summary
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
This job is open to
Clarification from the agency
Open to Public
Duties
Management analysis: Responsible for working with multi-unit restaurants and developing a team of high performing managers, establishing a clear succession plan for the organization, and ensures that high levels of operational excellence are achieved. Ensures that a team of high performing support staff is in place. Communicates the importance of building success the right way: through the creation of culture which empowers and rewards top performers, and compassionately and fairly improves or removes low performers to benefit the culture. Coaches managers to achieve financial success in building sales and profit. Staff training & development: Administers and facilitates training programs. Reviews, maintains, and revises training materials. Remains current on all training programs and industry trends. Recommends and researches new and improved applications of educational technology. Identifies manpower gaps and monitors talent acquisition requests. Ensures mid-level management follows best hiring practices. Executes training plans for new hires and provides ongoing development. Provides leadership, direction, training, and development to Outlet Managers and employees. Develops and conducts ongoing training, and education programs (LDPs) for all restaurant employees. Appraises staff performance and provides feedback to improve productivity. Procurement analysis: Oversees procurement processes and inventory levels for all food outlets. Acts as a liaison to communicate pricing and performance needs to vendors, centralized buying office, purchasing & contracting office, and any other channels of procurement. Sources suppliers and tests product samples. Documents the features and benefits of products and services. Prepares cost-benefit analyses for review by the Food Court General Manager. Documents processes and generates monthly supply cost reports. Monitors the company's demand for products to avoid supply shortages. Stays abreast of vendor and supplier-related activities in the industry. Daily operations: Ensures operational excellence and manages day-to-day business of assigned outlets; executes highest level of customer service. Drives service standards, guest experience and culture of excellence through hands-on, in-person leadership of assigned venue and guest interaction. Administrative standardization: Develops kitchen processes, training plans, front of house systems, and standard operating procedures (SOPs). Reviews and provides guidance and required updates to the restaurants and project SOPs, workflows, and policies to ensure they are in alignment with relevant standards, and regulations. Initiates recommendations on improvements to business. Advises Food Court senior management on labor issues including, safety, security, employee relations, scheduling, and training. Common support liaison: Coordinates support for developing excellent restaurants. Maintains an effective system of submitting and tracking marketing requests. Tracks and follows through on requests for facilities/maintenance support. Demonstrates high caliber leadership and the ability to remove obstacles, so that restaurants have the highest standards of service, safety, cleanliness, organization, food quality and ambience. Oversees regular maintenance plan so all food outlets run efficiently and look beautiful. Performs other duties as assigned. Assumes collateral duties of Food Court senior management in their absence.
Requirements
Conditions of Employment
- See Duties and Qualifications
EVALUATIONS:
Qualifications
MINIMUM QUALIFICATIONS: 1. BACHELOR'S DEGREE from an accredited college or university in business, finance, or a related field appropriate to the work of position AND THREE YEARS of experience in business management and/or business development, or a related field or work area, OR an appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above, OR appropriate experience that demonstrates that the applicant has acquired the knowledge, skills, and abilities equivalent to that gained in the above. 2. Must have experience in restaurant management and food safety, preferably in fast food restaurants. 3. Must have demonstrated ability to coordinate multiple tasks including food, beverage, and labor costs while maintaining standards of operation in daily restaurant activity. 4. Must have the ability to analyze a food business operation and make recommendations for improvement. 5. Must have the ability to communicate effectively, orally and in writing. 6. Must be oriented towards customer service. 7. Demonstrates a willingness to implement and support EEO, Reasonable Accommodations, and other employee initiatives and safety programs. Must be able to obtain and maintain the equivalent or higher of a Tier-1 background check with Child Care coverage (CNACI) which is required for positions that involve working with children under 18 years of age as required.
Please include MONTH/YEAR and HOURS per week for all previous work experience listed on the resume. If there is no indication of time in position, we will credit the minimum.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to: • Stability of Federal Civilian Service • People with passion for doing work that matters • Quality of Work Life Balance • Competitive Pay • Comprehensive Benefit Packages • Marine Corps Exchange and Base Facility Privileges
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.
Required Documents
Varies - Review "OTHER INFORMATION"
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
All applications must be submitted online via the MCCS Careers website: https://careers.usmc-mccs.org Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement. Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status. Required Documents: *Education/certification certificate(s), if applicable. *If prior/retiring military, DD214 Member Copy/Statement of Service *PCS Orders and Family Entry Approval (Military) OR Sponsor's Letter of Employment (Civilian) *If you have prior federal employment, please submit your most recent Personnel Action Report (PAR), SF-50, SF3434, SF2545, or paperwork that is equivalent to the others listed. LEGAL IMMIGRATION STATUS RESPONSIBILITY **NOTE (1) In regards to your current legal residence status in Japan, it is your responsibility to maintain legal residence status and take necessary steps to retain a current Visa up until you are employed with MCCS and issued SOFA status. **NOTE (2) For applicants with Japanese permanent residency status; in accordance with USFJI 36-2611, para. 4.2.2.1., the individual is not entitled to acquire double residency status in Japan. SOFA status will be granted once you take an action to relinquish Japanese permanent residency. Next steps
All applicants who submit an application via our Careers page at https://careers.usmc-mccs.org will be able to view their application status online.
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