Summary
The incumbent performs multiple, varying, and complex assignments as required for providing support related to the development and administration of commercial facility management information systems. Work activities are performed under the minimal direction of the manager, team lead, or more experienced staff.
This job is open to
Clarification from the agency
Also open to those eligible for 30% or More Disabled and PWD/PWTD. VRA is not eligible for positions above FG-11 grade level.
Duties
The position serves as a functional application administrator of a complex Archibus/Facility Management (FM) information system. The incumbent will be responsible for development of automation solutions, tools, and integration of facility management processes into a suite of applications that addresses multiple aspects of facilities and infrastructure management in many facility management areas including space management, project management, building operations, and environmental occupational safety and health management.
Archibus system support duties include configuration, development, technical support, research, analysis, troubleshooting, customization, and administration; using experience and skill with an integrated workplace management system (IWMS) application as well as programming skills such as SQL queries, JavaScript and XML programming. Support also includes developing floorplan drawings to accurately reflect space layouts in accordance with standards and for use with an Integrated Workplace Management System (IWMS) such as Archibus and requires knowledge of AutoCAD and industry standards such as ANSI/BOMA, Gross Area of a Building or IFMA/ AS TM, Standard Classification for Building Floor Area Measurements for Facility Management.
Provide helpdesk support to users, develop training and written help documentation, and present training on various Archibus modules including web based and mobile (iOS) applications. Incumbent collaborates with system users and management to ensure that Archibus applications meet organizational requirements and goals and supports additional software applications used by AMP for facility management needs. The incumbent may act as a project manager or team leader for large projects and/or studies related to information systems support programs and requirements. Provides Information System Security (ISS) support for the Office of Facility Management. Conducts research, assessment, analysis, and documentation as needed to ensure that specific Facility Management systems continue to meet all FAA ISS requirements. Applies knowledge of information systems security principles, concepts, and methods as needed to resolve integration issues related to the implementation of new or modified systems within the existing infrastructure. Manages routine system reviews to ensure ISS compliance with federal account management and security policies and assists with mitigation of system security vulnerabilities within required timeframes. Utilizes advanced skill and evaluative techniques in conducting assessments of information, data, and system performance for the purposes of improving the efficiency and productivity of information systems. Conducts research and data analysis utilizing spreadsheets, databases, and/or other statistical software systems as required to provide results and recommendations for system and/or process improvements. Develops, presents, clarifies, or edits materials (e.g., user manuals, work instructions) to develop the best approach to increase employee understanding of information systems operations, requirements, and functionality. Contacts are with management, employees, or groups in the immediate organization, regional/Center personnel, and external organizations. Contacts are generally with individuals whose roles and authorities may differ extensively. Collaborates with staff to ensure work activities/products align with the LOB/organizational strategic goals and customer requirements. The work affects the plans, goals, and effectiveness of missions and programs for multiple lines of business and locations within the agency. The quality of the incumbent's work directly affects the advice and guidance given to program managers and senior officials. Works with management to jointly resolve problematic issues and customers concerns.
Requirements
Conditions of Employment
- US Citizenship is required.
- Selective Service Registration is required for males born after 12/31/1959.
- A one-year probationary period may be required.
- Successful completion of a security investigation may be required.
- Please Review Required Documents & Additional Information
Qualifications
TO QUALIFY AT THE FV-I (FG/GS-13) LEVEL, you must demonstrate in your application you possess at least one year of Specialized Experience equivalent to FV-H or (FG/GS-12) level. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. SPECIALIZED EXPERIENCE includes providing development support and administration of Archibus; implementing new Archibus modules for system enhancements or expansions by conducting research, gathering data, configuration, and conducting needs assessments, performing testing, analysis, and quality control of data for the facility information management system, and/or designing and developing Archibus customizations; development of automation solutions and integration of facility management processes into a suite of applications that address multiple aspects of facility and infrastructure management such as, but not limited to, Space Management, Computer Aided Drawing (AutoCAD) tools, Building Operations Management, Real Property and Lease Management, Environmental Occupational Safety and Health Management, Moving Services, Project Management, and Strategic Master Planning; developing strategic solutions to support the facility management business processes across multiple organizations/customers; serving as the application administrator for Facility Management systems. Applicants should provide examples of Specialized Experience in their Work History. Qualifications must be met by the closing date of the announcement.
Education
See qualifications required. Information Regarding KSA’s: As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each Knowledge Skills and Abilities (KSAs), in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the KSAs and Other Factors listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.
Preview Job Questionnaire
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.
Required Documents
SF-50 (Notification of Personnel Action) and DD Form 214, as indicated below will be accepted in combination with your on-line application and must be uploaded or emailed to 9-AMC-AHF-210@faa.gov on or before the closing date of this announcement. All submitted documents should reference the announcement number. If you are requesting consideration for Persons with Disabilities/Targeted Disabilities Appointment: You must provide proof of disability documentation (i.e. Schedule A Letter) that:
- May be a letter or other documentation on official stationery or letterhead with an official signature.
- Clearly states that you are eligible for appointment under the PWD/PWTD hiring authority or a Schedule A appointment authority, outlined in 5 CFR Section 213.3102(u).
- Must indicate that the individual is indeed a person with an intellectual disability, severe physical disability, or psychiatric disability. Does not need to detail medical history.
30% or More Disabled Veteran, see below. All Veterans: If you are claiming veterans' preference, you must submit either a DD Form 214 Certificate of Release or Discharge from Active Duty (Member 4 Copy or equivalent), or a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions. If you are claiming 10 point preference, you must also submit a completed SF-15, Application for 10-Point Veteran's Preference, and supporting documents outlined on the SF-15. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran. If you are claiming 10 point preference but fail to submit the supporting documents outlined on the SF-15, you will be tentatively assessed as a 5 point preference eligible provided your DD Form 214 reflects that you have the service required to qualify for preference. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran. Veterans currently on active duty claiming veterans' preference: You will be granted tentative preference if you submit a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions and your application shows that you have the required service. Prior to being appointed, you must provide to the Servicing Human Resource Management Office a DD Form 214 documenting discharge/release and showing that the service was honorable or general. If you are on terminal leave, you must provide documentation certifying authorized terminal leave. Forms:- SF-15 : Application for 10-Point Veteran Preference
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.
We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.
Please ensure EACH work history includes ALL of the following information:
- Job Title (include series and grade if Federal Job)
- Duties (be specific in describing your duties)
- Employer's name and address
- Supervisor name and phone number
- Start and end dates including month and year (e.g. June 2007 to April 2008)
- Full-time or part-time status (include hours worked per week)
- Salary
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
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