Summary
This position is located in the Food and Beverage Branch of the Morale, Welfare and Recreation Department, Commander Fleet Activities, Okinawa. The purpose of this position is to provide comprehensive supervision of the Crow's Nest Club and Touch N Go Diner.
This job is open to
Clarification from the agency
Who May Apply: Applicants with SOFA Sponsorship only. This includes applicants with current Military Spouse Preference, Family member preference, and current CNIC employees within the local commuting area.
Duties
- Plans, directs and supervises the activities of the Crow's Nest Club and Touch N Go Diner's Food and Beverage operations.
- Plans food and beverage programs, catered functions, menus, and internal controls for a viable and successful food and beverage operation.
- Responsible on a day-to-day basis for food and bar controls and for managing operational costs.
- Responsible for the proper relation of cost of goods to labor, food waste and spoilage.
- Develops and maintains stock control cards by electronic spreadsheet, par stock levels, and daily inventories.
- Prepares marketing lists, determines food and beverage requirements and related supplies.
- Develops and maintains standardized recipes on batch and item cost control cards with recommended selling prices.
- Inspects deliveries for quality and quantity.
- Maintains accountability of food and beverage equipment and supplies and maintenance of sanitation and health inspection standards.
- Keeps abreast of the technical advances in food and beverage equipment and preparation procedures.
- Plans, reviews and prices lunch and dinner menus; submits to supervisor for approval.
- On a daily basis, plans for the utilization of food surplus or leftovers; checks methods of preparation, size of portions and appearance. Conducts food and bar inventories as required.
- Assists supervisor in the development of an income, expense, and capital expenditure budget for the food and beverage operation and submits to the supervisor for approval.
- Oversees proper retail accountability for the Club's food and beverage operations and ensures that retail accountability inventories are conducted within time frames and deadlines listed in the Monthly Close Out Report established by the MWR Director and that cost of goods percentages remain within standards and local regulations.
- Ensures food, bar and sundries inventory are taken at close of business (COB) at the end of each month; reports are due based on the dates listed in the Monthly Close out Report.
- Ensures gross profit percentages remain within the mandated standards of 60% or better for the food, 75% or better for the bar.
- Directs work to be accomplished by staff.
- Assigns work based on priorities, difficulty and requirements of assignments, and staff capabilities.
- Conducts annual performance reviews of NAF staff.
- Participates in section staffing decisions.
- Ensures staff receives proper training to fulfill requirements of their positions.
- Addresses potential disciplinary and/or performance issues timely and takes appropriate, corrective action(s) as necessary
- Supports CNIC's Equal Employment Opportunity (EEO) policy; fosters a work environment free of discrimination, harassment, and/or reprisal; and ensures equitable treatment of all staff.
- Provides training and motivation to employees for quality Food and Beverage service to all authorized patrons.
- Performs other related duties as required.
Requirements
Conditions of Employment
- Must be able to successfully pass a National Agency Check with Inquiries (NACI/T1).
- This position is not eligible for telework.
- Must be able to work varied work schedules to include holidays, weekends and evenings.
- Must be able to obtain and maintain a valid driver's license.
- Must have three (3) years of experience in Restaurant Operations.
Qualifications
Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.
A qualified candidate possesses the following:
- Must have extensive knowledge and possess a variety of skills in Restaurant Operations in order to effectively perform the primary duties of the position.
- Must possess and effectively utilize skills in developing menus and supporting recipes, determining and cost pricing portions and ingredients of recipes.
- Knowledge of DOD component club management procedures and general business practices related to the operation management of food and beverage programs and the ability to effectively utilize club facilities and equipment in the performance of duties.
- Knowledge of social and recreational program planning requirements and skill in developing recommendations and justifications for minor or major modifications to the food and beverage services and associated facilities.
- Knowledge of DOD component cost and funding control procedures and skill in the maintenance and control of expenditures to ensure limitations are observed. Knowledge in accounting procedures sufficient to follow individual funds from initiation through expenditure stages in order to trace discrepancies in the system.
- Knowledge and understanding of the regulations and guides to interpret and apply them effectively to a variety of accounting situations.
- Knowledge of integrated cost control procedures and the ability to apply them effectively.
- Knowledge of sanitation guidelines and practices.
- Preferred knowledge of current MWR computer programs such as; FOODTRAK, RECTRAC and SAP/AIMS.
- Knowledge gained through experience of the fundamental principles and techniques involved in the operational management of food, beverage and catering programs.
- Ability to apply management practices and techniques to ensure efficient utilization of equipment and facilities.
- Must have the ability to competently and independently carry out all phases of the program by applying principles and techniques of a restaurateur to the specific needs of the program.
- Knowledge of the principles and techniques involved in the implementation and use of DOD and DON Protocol as it applies to conferences, dinners, and special functions/events gained through experience.
- Budgeting, procurement and contracting procedures knowledge preferred.
- Must have successfully completed DOD, DON or business industry equivalent courses or training or be able to obtain within 6 months in the following:
- Safe Food Handling Certification for Supervisors
- Alcohol Safety Certification
- Food & Beverage Program Desk Guide for Managers
Education
- When education is a basic requirement for the position, or when substituting education for experience, applicants MUST submit a copy of high school transcripts, college transcript, or a list of courses, which includes grades earned, completion dates, and quarter, and/or semester hours earned as part of your application package.
- Foreign education must include evidence that it is comparable to education received at accredited educational institutions in the United States.
- Transcripts from foreign colleges must be evaluated for U.S. equivalency in order to be considered. Applicants are responsible to obtain and submit proof of creditability of education as evaluated by a credentialing agency, which is a private U.S. organization. Credential evaluations are not free and applicants are responsible for the cost of the selected service.
- All substitutions of education for experience will be made in accordance with OPM approved qualification standards.
- To receive consideration for a non-related degree or eligibility based on a combination of education AND experience, a college transcript is required.
- All transcripts MUST show student's name and the name of the awarding university or educational institution, degree type, awarded/conferred date, and the field of study.
- *If your degree has not been awarded/conferred, you must provide a copy of your HS Diploma or equivalent along with transcript(s).
- Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education are acceptable to meet positive education requirements or to substitute education for experience.
- For additional information, please go to the Office of Personnel Management (OPM) and the U.S. Department of Education websites at http://www.opm.gov/qualifications and http://www.ed.gov/admins/finaid/accred/index.html
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application will be screened for the following minimum qualifications:
- One year of experience as a Club Manager or a Manager of a Food and Beverage Operation.
Applicants who meet the minimum qualifications will be further evaluated for:
- Demonstrated experience as a leader in a food and beverage operation.
- Experience supervising and managing employees at different levels.
- Years of experience managing a food and beverage operation, knowledge of policies, regulations, administrative practices and procedures.
Required Documents
The following documents are required at the time of application:
- Resume
- Proof of Education such as high school diploma/GED, clinical licensure, awarded/ conferred academic degree transcript(s) and/or *related coursework transcript(s) relevant to the position.
- If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation.
- If claiming Military or Family Member Preference and/or Proof of SOFA Status: provide a copy of PCS orders and Family Entry Approval (Military) or Sponsor's Letter of Employment (Civilian).
- If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.).
- If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50.
Note: Applications missing any required document will not be eligible for consideration.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on 07/10/2024 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12438232It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=ApplicantTo verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/statusDON is an Equal Employment Opportunity Employer.
All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.
Next steps
Please ensure that your resume and supporting documents contains all the information requested in the vacancy announcement. If your resume and supporting documents do not provide all the information requested on this form and in the job vacancy announcement, you may lose consideration for the job.
All applicants will be notified regarding their status by email. Applicants will either be contacted for an interview or sent an email of non-selection 3-6 weeks after the announcement cut-off date. Please note that if you provide an inaccurate email address or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate.
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