Gallery Support Specialist Job in Washington, DC

Vacancy No. NGA-26-028-DE Department National Gallery of Art
Salary $85,447.00 to $111,087.00 Grade 11 to 11
Perm/Temp Permanent FT/PT Full-time
Open Date 3/10/2026 Close Date 3/17/2026
Job Link Apply Online Who may apply Public
Locations:
Washington, DC


Summary

The National Gallery of Art welcomes all people to explore art, creativity, and our shared humanity. Nearly four million people come through our doors each year—with millions more online—making us one of the most visited art museums in the world. Our renowned collection includes nearly 160,000 works of art, from the ancient world to today. 

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

This position is open to United States Citizens and Nationals.

Duties

This position is location in the Office of the Director, Curatorial department. This position will: 

  • Responsible for exhibition, rotation and special project-related procurements for staff. Orders goods and services requested by staff through the purchase card program and financial management system.
  • Assists in planning and procurement of travel for all conservation and scientific research departments, as well as for visiting scholars and workshop participants.
  • Manages the payment of invoices for contractors. Follows up on orders to ensure expedient delivery and completion. Runs reports
    of deobligations. Performs comprehensive research on suppliers and market conditions to optimize purchasing strategies and ensures adherence to budgetary constraints.
  • Assists with information management using enterprise technology tools. Supports special projects for conservation and scientific research.
  • Supports planning, manages execution and delivers division programs and events, collaborating with others on logistics.
  • Orchestrates logistics – including submitting service orders for audiovisual, facilities and attendee support – and ensures efficient follow-up.

Requirements

Conditions of employment

  • You must be a U.S. citizen to apply for this job.
  • Subject to a background/suitability investigation.
  • Selective Service Registration is required for males born after 12/31/1959

Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience and education (if applicable) as it relates to this job opportunity. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Your resume must include the dates of all qualifying experience (from month/year to month/year) and the number of hours worked/volunteered per week. Your resume must be no longer than 2 pages in length. 

Qualifications

SPECIALIZED EXPERIENCE AT THE GS-11 LEVEL:

For the GS-11, your resume must demonstrate at least one year (52 weeks) of specialized experience at or equivalent to the GS-09  grade level in the Federal service or equivalent experience in the private or public sector. 

  • Completing orders with purchase card program and financial management system;
  • Assisting with travel plans for organization employees and guests;
  • Managing contractor invoices and payments; AND
  • Using Microsoft Office Suite, Adobe, Wrike, OneNote, and Atlassian JIRA

OR

Ph.D. or equivalent doctoral degree

OR

3 full years of progressively higher-level graduate education leading to such a degree

OR

LL.M., if related

Additional information

The National Gallery of Art is an Equal Opportunity Employer.

More than one selection may be made from this vacancy announcement.

Relocation expenses will not be paid.

Some positions may require completion of a probationary period of up to 1 (one) year.

AN EXTERNAL SELECTED CANDIDATE MUST BE FINGERPRINTED AND RECEIVE A BACKGROUND INVESTIGATION, RESULTING IN A SATISFACTORY SUITABILITY DETERMINATION BEFORE BEING HIRED FOR THIS POSITION.

All males born after December 31st 1959 must abide by laws regarding Selective Service registration. To learn more about this law, visit the Selective Service web page, Who Must Register. If you are not registered and don't have an approved exemption, you will not be eligible for employment with the Federal government.

Equal Employment Opportunity

The National Gallery of Art does not discriminate against any employee or any applicant for employment on the basis of race, color, national origin, religion, sex (including pregnancy, sexual orientation, and gender identity), age (40 and older), disability (mental or physical), or genetic information, or in retaliation for opposing discrimination or participating in the EEO process.    For more information, visit https://www.nga.gov/employment-opportunities/equal-employment-opportunity

Reasonable Accommodation

The National Gallery of Art provides reasonable accommodation to applicants with disabilities.  If you need an accommodation for any part of the application and hiring process, please notify the contact person listed in this announcement.  The decision on granting a reasonable accommodation will be made on a case-by-case basis. 

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses to the application questionnaire, and your responses to all assessments required for this position.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

All qualified Non-Competitive applicants and the best-qualified Merit Promotion applicants will be referred to the hiring manager for consideration.

The National Gallery of Art uses an application tracking system to evaluate the responses you provide in the applicant assessment questionnaire to determine if you meet the minimum qualification requirements of this position. Then, the HR Office and/or Subject Matter Expert (SME) will conduct a quality review of your application and supporting documentation to determine if your qualifications meet the criteria for referral to the selecting official.


You may preview questions for this vacancy.

Required Documents

  • Your resume should include relevant work experience, applicable education and your contact information. For current or previous federal employees, include the pay plan, series and grade.

  1. Your Resume showing the applicant's name, email address, work schedule, hours worked per week, dates of employment, and duties performed to include pay plan, series, and grade level for relevant federal experience. Your resume must show complete information for each job entry to support minimum qualifications. Your resume must not be more than 2 pages in length. 
  • Do not include the following types of information in your resume:
    • Classified or government sensitive information
    • Social Security Number (SSN)
    • Photos of yourself
    • Personal information, such as age, gender, religious affiliation, etc.
    • Encrypted and digitally signed documents
  1. Other supporting documents:
    • Cover Letter, optional
    • Most recent Performance Appraisal, optional
    • Your most recent Promotion, Within Grade Increase (WRI/WGI), or Appointment/Conversion SF-50 - Notification of Personnel Action showing you are/were in the competitive service and the highest grade or promotion potential held.
    • Worker's Compensation Separation: Agency certification of inability to place employee AND Notification of Separation OR Separation SF-50.
    • Disability Annuity Termination: Notification of disability annuity termination AND Separation SF-50 of the last position held.
    • Veterans Employment Opportunity Act, Veterans Recruitment Appointment, and 30% Disabled Veteran Eligible: DD-214, SF-15 Form and VA letter, or certification of expected discharge or release from active duty under honorable conditions within 120 days.
    • Schedule A, Persons with Disabilities Appointment Eligibles: Schedule A letter from a physician, local, state, or federal rehabilitation office citing your eligibility under 5 CFR 213.3102 (u).
    • Certain Military Spouses Eligible under E.O. 13832: Permanent Change of Station (PCS) orders; OR verification of the member's 100% disability (VA Letter); and/or verification of the member's death while on active duty (DD-1300 and Death Certificate) AND verification of the marriage to the service member (i.e., a marriage license or other legal documentation verifying marriage).

Failure to submit any of the above-mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To be considered for this position, you must submit your complete application, including all required supporting documentation (see "Required Documentation" section) no later than 11:59pm DST on the closing date of this announcement. If you fail to submit a complete application prior to the closing time (regardless of when you started) the application system will not allow you to finish! Requests for extensions will not be granted, so please begin the application process allowing yourself enough time to finish and submit your application before the deadline. Our application system displays a countdown timer in the top-left corner of the screen for your reference.

Steps to submit a complete application:

  1. You must have an active USAJOBS account and be logged in.
  2. You must have a completed resume associated with your USAJOBS account.
  3. Once you are logged in and all of your application materials are ready, click on the 'Apply Online' button to get started.
  4. You will be given the option to include your resume, documents, and demographic information from your USAJOBS profile. You will then be transferred to the National Gallery of Art's application tracking system. If you select documents from your USAJOBS account, you MUST complete the download process in a later step or your USAJOBS documentation WILL NOT be transferred! See Step 6.
  5. You must respond to all applicant assessment questions, carefully following all instructions provided.
  6. You will then be asked to upload additional supporting documentation. If you selected documents from USAJOBS prior to being transferred to our application system (Step 4), you will need to click the "USAJOBS" link to complete the transfer process. These documents ARE NOT automatically transferred! It is ultimately your responsibility to make sure that all required documents are either faxed, uploaded, or transferred from USAJOBS successfully. If you are unsure whether your documents went through, please contact the Agency Contact listed on the announcement BEFORE the vacancy closes.
  7. IMPORTANT: In the final step of the application process you will be shown a copy of your resume and all the information you entered during the application process. You must click the 'Finish' button at the bottom of this final page and receive confirmation that your application has been received.If you do not click 'Finish', your application will not be received!

If your resume does not support the responses in your application questionnaire, or if you fail to submit required documentation before the vacancy closes, you may be rated 'ineligible', 'not qualified', or your evaluation rating may be adjusted accordingly.

Steps to modify or withdraw your application:

  1. Return to USAJOBS and log in to your account.
  2. In the "My Account" screen, click "Application Status" in the left-hand column.
  3. You will see a table list of all the jobs you've applied to, click on the title of the application you want to modify.
  4. If the announcement is still open the button which normally says "Apply Online" will instead say "Edit Application", click that button. (If you wish to withdraw your application from consideration after the closing date, contact the HR Specialist listed on the announcement.)
  5. You will be directed back to NGA's application tracking system where you can make changes, or you can click "Withdraw Application" to remove your application from being considered.

NEED HELP?

  • If you experience any difficulties with the application process (anything after you have clicked the 'Apply Online' button), please contact the Agency Contact listed on this announcement during normal business hours. If you are receiving any kind of error message, please be ready to provide a screenshot or at a minimum, the error message text and number.
  • If you are having trouble with USAJOBS (searching for jobs, account password/profile issues, or Resume Builder help, please visit the USAJOBS Resource Center or contact USAJOBS HELP. Regretfully, NGA cannot resolve issues with your USAJOBS account. We regret that we are unable to support any issue with USAJOBS, as this service is maintained by the Office of Personnel Management exclusively.
  • If you are experiencing a significant hardship which hinders your ability to apply online please contact the Agency Contact listed on this announcement during normal business hours to discuss your situation. Resumes and/or supporting documentation alone will not be considered without the inclusion of a hard copy application packet. The complete package is due no later than 5:30 PM EST on the closing date of this announcement.

Agency contact information

Staffing
Phone
202-842-6814
Fax
000-000-0000
Email
staffing@nga.gov
Address
National Gallery of Art
4th and Constitution Avenue NW,
Washington, District of Columbia 20565
United States

Next steps

After each step in the recruitment process, your status will be updated in our application tracking system. Once this happens, if you have elected to receive e-mail updates, you will be notified through your USAJOBS registered e-mail address. If you have not elected e-mail updates, you can review your current application status in USAJOBS at any time. Please check that your USAJOBS profile contact information is current and correct each time you apply to a job--this will ensure we are able to contact you as quickly as possible.

In addition to changing your status online, we will send you e-mail notifications at each major step in the process, to include: application received, eligible or not eligible, referred or not referred, selected or not selected.

We expect to make a selection within 30 to 90 days of the closing date of this announcement.


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