General Maintenance and Operations Supervisor (Utilities)

Clarification from the agency

All U.S. Citizens

As a General Maintenance and Operations Supervisor (Utilities), you will perform the following duties:

• Plans, directs, and supervises directly or through multiple levels of subordinate supervisors multidisciplinary shop staff, ensuring that operation, maintenance, and repairs of all systems are performed correctly and efficiently.
• Controls and manages all electrical, plumbing, utility systems repairs/operations; and heating, ventilation, and air conditioning (HVAC) maintenance, repair, and upgrade activities.
• Assigns work, explaining requirements and setting deadlines. Strategic planning, conflict resolution, performance evaluation, and development of team members. Communicates and collaborates across all levels of the organization. Promotes innovation and continuous improvement by encouraging team input and adapting processes to enhance efficiency.
• Provides guidance and supervisory authority over major work functions, assisting subordinate supervisors and employees in applying technical specifications. Identifies and addresses training and development needs to enhance team capabilities, utilizing individual development plans and arranging for necessary training sessions.

Conditions of employment

• You must be a U.S. citizen to apply for this position.
• You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs.
• A probationary period may be required.
• A supervisory probationary period may be required.
• Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see https://www.sss.gov/).
• If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.
• All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
• Drug Test Required: No
• License required: No
• Pre-employment physical required: No
• Bargaining Unit Position: No
• Confidential Financial Disclosure Report (OGE form 450): No
• Permanent Change of Duty Station (PCS) Expense: Will not be paid

Qualifications

Applicants will be rated in accordance with the OPM Qualification Standard Handbook X-118C and evaluated under OPM Federal Wage System Qualification Standards.

EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume.

Your qualifications will first be evaluated against the prescribed screen-out element, which appears as a question in the online questionnaire. Applicants who appear to possess at least the minimum acceptable of the screen-out are given further consideration, and those who do not are rated ineligible and are eliminated. Your qualifications will be evaluated against the following screen-out:

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations e.g., professional; philanthropic, religious, spiritual; community, student, social). Volunteer work helps build critical competencies; knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume, optional cover letter and supporting documentation to determine if you meet the minimum qualifications for the position. If you meet the minimum qualifications stated in the vacancy announcement, we will compare your resume, optional cover letter and supporting documentation to your responses on the scored occupational questionnaire (True/False, Yes/No, Multiple Choice questions) and place you in one of the three pre-defined categories. The categories are "gold", "silver" and "bronze". However, your resume or optional cover letter must support your responses to the scored occupational questionnaire, or your score may be lowered. Candidates placed in the "gold" category will be identified for referral to the hiring manager and may be invited for an interview.

How you will be evaluated for preference eligibility: Within each category, those entitled to veterans' preference will be listed at the top of the pre-defined category for which they are placed. Preference eligible with a service-connected disability of 10% or more will be listed at the top of the highest quality category (gold) depending on the position and grade level of the job. For more information on Category Rating, please go to Category Rating.

For Certain Military Spouses: All applicants who meet the qualification requirements and military spouse noncompetitive eligibility requirements (see "Additional Information" section above") will be forwarded to the Selecting Official for consideration on a separate referral list. While veterans' preference is not a consideration when filling positions under the military spouse non-competitive hiring authority, preference eligibles are encouraged to submit their supporting documentation (DD-214, stating disposition of discharge or character of service, VA letter, SF-15, etc.).

Your qualifications will first be evaluated against the prescribed screen-out and job elements which appear in the online questionnaire. The system will screen out applicants who do not select a response value of 2 or more points on the screen-out and who do not average 2 points across all of thejob elements will automatically be screened out and eliminated from further consideration. The scored occupational questionnaire will evaluate you on the following competencies; please do not provide a separate written response:

• Ability to supervise through Subordinate Supervisors. (Screen out)
• Knowledge of Different Relevant Lines of Work
• Ability to Work with Others

• Classified or government-sensitive information
• Social Security Number (SSN)
• Photos of yourself
• Personal information, such as age, gender, religious affiliation, etc.

A complete application consists of the following:

• Resume showing relevant experience; cover letter optional. Your resume should list your educational and work experience, including the dates (mm/dd/yy) of each employment along with the number of hours worked per week. Your resume may be used to validate your responses to the scored occupational questionnaire. Your resume should also indicate your citizenship and whether you are registered with the Selective Service System if you are a male born after 12/31/59. Refer to the "How you will be Evaluated' section for types of information not to include in your resume/application.
• Veterans' Preference documentation. Please indicate on your resume the type of veterans' preference you are claiming and provide the appropriate supporting documentation (DD-214 stating disposition of discharge or character of service, VA letter, SF-15, etc.) to validate your claim. For more information regarding eligibility requirements, please go to: https://www.fedshirevets.gov/job-seekers/veterans/special-hiring-authorities/#VEOA
• Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) documentation, if applicable (see other information).
• Certain Military Spouses
  • Spouse of a member of the armed forces serving on active duty: A copy of the service member's active duty orders specifying they are currently on active duty, AND documentation verifying marriage to the member of the armed forces.
  • Spouse of service member who incurred a 100% disability: A copy of the service member's DD-214 showing the service member retired or was released or discharged from active duty, a copy of a VA letter indicating the service member has a disability rating of 100 percent or more due to a service-connected disability, AND documentation verifying marriage to the member of the armed forces.
  • Un-remarried widow or widower of a service member killed while performing active duty: A copy of the service member's DD-214 showing the service member was released or discharged from active duty due to their death while on active duty; documentation verifying the service member was killed performing active duty (DD 1300); documentation verifying marriage to the service member at the time the service member is killed while on active duty; AND a statement certifying you are the un-married widow or widower of the service member.
• Current or former political Schedule A, Schedule C, Non-career SES, or Presidential Appointee employees: Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
  • Position title;
  • Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
  • Agency; and
  • Beginning and ending dates of appointment.

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