Duties
In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience.
Duties include but are not limited to:
- Assists with developing and managing the organization's clinical QA program.
- Reviews and interprets a variety of data to monitor the quality of clinical care delivered to FFSP clients on a continual basis.
- Monitors FAP/clinical program compliance with higher headquarters policy instructions to ensure proper records management and documentation, to include administrative reviews, clinical care reviews and monitoring of high risk situations associated with domestic and child abuse.
- Identifies, monitors, and evaluates key program elements to include the Incident Determination Committee (IDC) and Clinical Case Staff Meeting (CCSM) and provides recommendations for improvement in the effectiveness and efficiency of the installation-level FAP program and Navy-wide work operations.
- Provides monitoring and oversight of QA/Risk Management protocols to include the appropriate implementation of the High Risk for Violence Coordinated Community Response team.
- Conducts detailed analysis of complex functions and work processes of technical line programs and makes recommendations for improving the effectiveness of work operations. Develops new methods, organizational structures and management processes. Counsels, and advises program managers on methods and procedures, management surveys, management reports, and control techniques.
- Provides process improvement recommendations to management.
- Monitors compliance with program standards and scope of care related to counseling and prevention programs across the Navy.
- Reviews all narrative and statistical reports relevant to the assigned program, analyzes trends, drafts analytical reports, and completes all required Navy and Department of Defense (DoD) reports.
- Researches trends in related fields, assesses needs, and develops strategies for the evaluation and implementation of prevention programs.
- Performs qualitative and quantitative analysis of pertinent data to develop findings.
- Prepares supporting documentation in the form of spreadsheets, Power Point presentations, word documents for presentations and proposals by higher-level management.
- Carries out professional duties in accordance with generally accepted theories, methods, techniques, and practices.
- Writes and prepares correspondence, briefs, action documents, routing sheets, and point papers.
- Conducts presentations, trainings, and management briefings on subject matter related to area of responsibility.
- Performs statistical/analysis work to include collecting, computing and analyzing statistical data, and applying statistical techniques, such as measuring central tendency, dispersion, errors, and variances.
- Maintains liaison with outside offices (e.g., Department of Navy (DON), Department of Defense, Staff Judge Advocate, Naval Criminal Investigative Service, and Navy Command Units) advising them on instructions relevant to FFSP programs.
- Provides technical assistance to field staff via consultation, clinical case reviews, accreditation, site visits, Navy Inspector General (IG) Quality of Life Reviews, and telephonic contacts.
- Represents CNIC Headquarters in presentations, workshops, and meetings with FFSC staff and commands, headquarters personnel, base commanders, FFSP clinical providers, other services, other government and civilian human service agencies and the interested public.
- Performs ongoing activities related to data integrity functions to improve the quality and accuracy of information functionality.
How to Apply
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 12/10/2024 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12627809
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
Next steps
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.