Generalist Work and Family Life Program Analyst Job

Vacancy No. 25-12589100 Department Commander, Navy Installations
Salary $86,962.00 to $105,812.00 Grade 4 to 4
Perm/Temp Permanent FT/PT Full-time
Open Date 11/7/2024 Close Date 11/14/2024
Job Link Apply Online Who may apply Public
Locations:
Washington, DCMillington, TN


Summary

This position is assigned to Commander, Navy Installations Command (CNIC); Fleet and Family Support Program (FFSP) Section; Family Readiness Division. Incumbent serves as a Headquarters Program Analyst for the Work and Family Life (WFL) Programs and is responsible for analyzing, evaluating and advising management on the effectiveness of line programs and maintaining accountability for the full range of assigned responsibilities associated within the Navy's WFL Programs.

This job is open to

Clarification from the agency

Must be a U.S. Citizen.

Duties

In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience.

Duties include but are not limited to:

  • Promotes positive and effective strategies within the Navy community (active duty and family members) on addressing the unique challenges of Navy life.
  • Maintains constant awareness of barriers affecting transitioning service members, family members, and volunteer services suitable for Navy participants.
  • Addresses contemporary subjects and challenges in ways to help Sailors and Navy families understand and embrace a cultural perspective, focused on preventing negative behaviors.
  • Manages and promulgates prevention education resources to Sailors and Navy families.
  • Fosters learning that consistently reinforces mission ready/mission capable Sailors and Navy families.
  • Serves as CNIC SME on relocation assistance in areas of relocation programs and services to include: Navy Housing Services; Housing Early Application Tool; Household Goods (DoD and Navy Supply Systems Command); Joint Federal Travel Regulations; and Navy Child and Youth Programs (CYP).
  • Analyzes relocation and permanent change of station (PCS) issues including an evaluation of relocation processes towards overall program effectiveness.
  • Manages enterprise-wide CNIC family emergency response activities.
  • Ensures consistency and integration with CNIC family emergency response.
  • Represents the CNIC N9 on region and local committees and meetings with Department of Defense (DoD), the Space and Naval Warfare Systems Command (SPAWAR), sister services and state and local agencies to determine and coordinate support requirements and services to be provided.
  • Provides assistance to leadership in the development and implementation of family readiness and support programs; ensures family readiness assistance includes geographic isolated units and families.
  • Participates in DoD, Regional and enterprise-wide exercises to evaluate the readiness of support to families impacted by disasters, natural and man-made.
  • Implements management plans during exercises and real-world disasters, events, and mobilization.
  • Manages resources for maximum support of service delivery.
  • Participates in strategic planning, projects short- and long-term plans, identifies resources required to respond to DoD and DON trends and directives.
  • Ensures services are available to total force population to include Reserve, National Guard, Army, Navy, Marine and/or members of foreign military services and DoD civilians.
  • Develops new methods, organizational structures and management processes.
  • Advises program managers on methods and procedures, management surveys, management reports, and control techniques.
  • Researches, writes articles, prepares, and delivers presentations on services and activities.
  • Conducts presentations on subject matter related to work area.
  • Keeps abreast of DoD policies, priorities, provisions, and intent of new and emerging programs.
  • Identifies installation needs and concerns to leadership and presents recommendations, plans, and assistance to influence readiness and retention issues.
  • Drafts memoranda; prepares supporting documentation in the form of spreadsheets, Power Point presentations, databases, word documents for presentations and proposals to higher-level management.
  • Provides policy/program and financial management expertise including resource planning and development of the Navy's FFSPs.
  • Assesses needs and provides continuing transition assistance to leadership, organizations, and serviced populations through Region WFL Coordinators.
  • Analyzes issues, facilitates/identifies best course of action, determines potential impact to subordinate organizations, and recommends corrective action.
  • Conducts detailed analysis of complex functions and work processes to recommend resource modifications or changes to policies and procedures to improve program efficiencies.
  • Develops and uses self-assessment, community-assessment, and various measurement tools to identify trends, organizational needs, Navy and Unit demographic profiles.
  • Participates with military and other government agencies in the definition of military family research requirements, the planning for research utilization, and the establishment of objectives and policies pertaining to military families.
  • Partners with members of military service organizations, researches, organizes, designs, procures, and disseminates community resource information.
  • Identifies and develops formal and informal networks to enhance service delivery.
  • Establishes, maintains, updates, and disseminates resource and promotional materials.

Requirements

Conditions of Employment

  • Must pass all applicable records and background check.
  • Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
  • Must be a U.S. Citizen to obtain and maintain a Secret Security clearance.
  • Must be willing to relocate to reside within the local commuting area (50-mile radius) of one of the following bases: Washington Navy Yard or Naval Support Activity Mid-South.

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

A qualified candidate possesses the following:
  • At least four (4) years of specialized experience providing human services support for active-duty military and their families and guidance on relocation policies for the Department of Defense (DoD)
  • Knowledge of the Navy operational organizational structure, chain of command, protocol and funding; agency programs and activities; agency mission, policies, and objectives; management principles and processes; and analytical and evaluative methods as it relates to the Navy wide Fleet and Family Support Program.
  • Knowledge of advanced concepts of program management, requirement determination, policy development, evaluative and analytical processes, and program implementation.
  • Knowledge of laws, regulations, policies, practices and expectations of other federal, state, and local government agencies as they relate to WFL Programs.
  • Knowledge and understanding of requirements and operations of the DoD and DON programs that support military members and families.
  • Knowledge of Federal and agency regulations governing WFL Programs; knowledge of specific organizations and program mission, as well as knowledge of pertinent laws, regulations and policies related to program/operations area to consider their impact on programs.
  • Knowledge of the National Defense Authorization Act (NDAA) requirements as they pertain to financial literacy training.
  • Knowledge of all the IA phases, as they relate to IA Sailors both active and reserve component, through pre-deployment to return.
  • Knowledge of IA issues as they relate to medical care, deployment and PCS orders, family preparedness, and reintegration.
  • Knowledge of regulations, policies, practices and expectations related to relocation assistance.
  • Knowledge of information, referrals and system navigation for special needs families.
  • Knowledge of communication protocols.
  • Skill in designing and conducting comprehensive studies and preparing solutions related to broad operational and contingency issues.
  • Ability to identify needs, trends, and performance measures to evaluate program effectiveness.
  • Ability to manage time effectively, particularly pertaining to time difference between duty location, region and installation locations.
  • Ability to link families with available military, national and local community resources as it pertains to special needs.
  • Ability to analyze, evaluate and manage daily operations of WFL, to include the ability to exercise sound judgment and resolve issues.
  • Ability to write executive level point papers, talking points, routing sheets, and summary documents.
  • Ability to analyze and prepare clear, concise, and technically sound reports related to work within the Branch.
  • Ability to review and manage financial education services that benefit eligible active duty and family members to enhance military career readiness.
  • Ability to evaluate a Service member or family's income and expenditures and recommend short and long-term actions to achieve financial goals, and ensure individual, family, and mission readiness.
  • Ability to develop and effectively deliver presentations and/or training.
  • Ability to communicate effectively both orally and in writing with individuals at various organizational levels.

Education

This position does not have a positive education requirement.

Additional information

This position is located at Washington Navy Yard in Washington, DC or Naval Support Activity Mid-South in Millington, TN. If selected, relocation to the local commuting area (50-mile radius) is required.

Salary is dependent on experience and/or education.

Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States. Salary is dependent on experience and/or education.

This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate. For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

Required Documents

The following documents are required at the time of application:

  • Resume
  • Proof of education/training: if qualifying all or in-part based on education, provide a copy of your awarded/conferred college transcript(s)
  • If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
  • If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
  • If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.

The complete application package must be submitted by 11:59 PM (EST) on 11/14/2024 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12589100

It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant

To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

Agency contact information

CNIC NAF HRO
Address
CNIC HQ
5720 Integrity Drive, Bldg. 457
Millington, TN 38055
US
Learn more about this agency

Next steps

Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.

If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.

Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.