Summary
Grocery Department Managers plan, direct, and supervise work in a commissary's grocery department. This may include a small warehouse or repositioning area, a separate receiving area, and/or contract shelf stocking. Grocery Department Managers exercise tact and diplomacy when interacting with commissary patrons and vendors.
Read the entire announcement before starting the application process.
This job is open to
Clarification from the agency
THIS ANNOUNCEMENT IS OPEN TO: All United States Citizens, Displaced employees (Interagency Career Transition Assistance Plan - ICTAP eligible) within the Local Commuting Area, and Veterans.
Duties
- Supervising department employees, assigning work, and balancing workload.
- Ensuring ordering, receiving, stocking, pricing, selling, and subsistence supplies are properly maintained.
- Ensuring that end displays, special product promotions, and patron savings programs are properly displayed and promoted.
- Inspecting all commissary store equipment, reporting required maintenance to proper section for resolution.
- Managing the Not-In-Stock (NIS) listing and working with appropriate personnel to correct deficiencies.
- Inspecting shelf merchandise for product deterioration, spoilage, or deficiency.
- Managing the merchandising operation for the store.
- Working with the commissary Quality Assurance Evaluator (QAE) on contractor performance.
- Enforcing all safety rules and regulations.
Work conditions:
- Most of the work is performed in the store display area which is well lighted and maintained at a comfortable temperature.
- When working in the storage or receiving area, may be exposed to hot or cold weather, or damp and drafty conditions.
- May be exposed to differences in temperature when storing or obtaining items from chill or frozen storage rooms.
- There is a danger of minor injuries such as cuts, scrapes, bruises, and slipping on wet floors.
Requirements
Conditions of Employment
- Must be a U.S. citizen or national.
- Males born after 12-31-1959 must be registered with or exempt from Selective Service.
- Appointment is subject to a suitability or fitness determination, as required.
- Must be able to obtain and maintain security clearance eligibility based on an appropriate background investigation.
- May be subject to a probationary/trial period.
- May be subject to one year supervisory probationary period.
- Must meet the physical requirements listed in the Qualifications section.
- Must sign a Mobility Agreement upon accepting a job offer from HR.
- Direct deposit of pay is required.
Qualifications
You must meet qualifications and requirements by the announcement closing date. Your resume (and/or transcript if necessary) must clearly show that you meet the qualifications (i.e., specialized experience and/or education requirements) for the below grade level.
At the GS-10 grade levels, you can meet the minimum qualifications through specialized experience, education, or a combination of the two. To calculate the combination, divide your total months of specialized experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. If they total 100%, you meet the minimum qualifications through a combination of specialized experience and education.
Specialized experience is written to the lowest equivalent grade level that meets the minimum experience requirement. What does this mean to applicants? Example: An applicant has one year of specialized experience at the GS-8 grade level and wants to apply for a GS-9. The GS-9 requires specialized experience equivalent to at least the GS-7. Since the applicant has specialized experience at a higher grade (i.e., GS-8) than is required (i.e., GS-7), the applicant may apply for the GS-9.
Specialized experience is demonstrated knowledge of retail procurement and distribution methods; principles, procedures, and techniques of retail food merchandising and retail food store management, and developments in commercial retail food store items, equipment, and practices. Examples of creditable qualifying specialized experience include:
- Managing a commissary store, supermarket, or similar type of commercial retail food store.
- Managing a department in a retail food store.
- Planning, standardizing, or controlling operations in an assigned group of retail food stores.
- Developing, interpreting, or applying policies, procedures, and operating standards for use in a retail food store.
- Providing technical advice on merchandising and operational matters pertaining to grocery, meats, and produce supplies, as well as front-end operations.
You will receive credit for all relevant qualifying experience (paid and unpaid), including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).
Education used to qualify for this position, in whole or in part, must have equipped you with the knowledge and ability to perform the work of the position, as evidenced by on-the-job-training in food retail management or an internship or practicum in food retail management. Transcripts are required if relying on education to qualify. See Required Documents for more information.
Qualifications
(A) one year of specialized experience equivalent to at least the GS-8 grade level OR (B) two and one-half years of progressively higher graduate level education leading to such a degree with major study in business administration, public administration, agricultural economics (food industry management), or other fields related to the position, OR (C) a combination of specialized experience and education.
Physical requirements: (1) Lift products weighing up to 40 pounds unassisted and occasionally over 40 pounds with assistance. (2) Stand, stoop, kneel, bend, and climb for prolonged periods. You will attest to your ability to perform these physical requirements in the Questionnaire.
As part of the online application process, you will respond to a series of questions designed to evaluate your possession of these competencies:
- Commissary Operations
- Customer Service
- Merchandising
- Safety Procedures
- Management Experience in Retail Store
Overtime: Occasional
Bargaining Unit Status: Not covered
Fair Labor Standards Act (FLSA): Exempt
Obligated Position: If obligated, you occupying the position is subject to the former incumbent returning. If the former incumbent does not return to the position, your occupancy may become permanent. Tentative job offers identify if the position you are offered is obligated.
Those retired under CSRS or FERS considered: No. DoD criteria not met.
Recruitment/Relocation Incentives Offered: None
Education
Foreign education may be qualifying if a private organization specializing in interpreting foreign education programs has deemed the foreign education equivalent to that gained in an accredited U.S. education program or a U.S. accredited college or university has given full credit for the foreign courses. See Required Documents for more information.
Unofficial transcripts from U.S. Department of Education accredited colleges, universities, schools, or institutions listing your name, the name of the school, the date and degree awarded, and the list of classes and credits earned are acceptable for the application process. If selected, official transcripts are required before a firm job offer is made. A photocopy of your degree/diploma is not acceptable.
When relying on foreign education, submit transcripts and a copy of the equivalency evaluation results letter with a course by course listing. Documents must be in English or include an English translation. The hiring employer for this position does not evaluate degrees from foreign colleges or universities.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
HR reviews your resume and supporting documents to determine if you meet the qualifications and requirements, and to determine if you meet the eligibility/eligibilities you selected. Your questionnaire score is a preliminary measure of how well your background matches the competencies. If you submit multiple resumes, the last one received is used for this evaluation and sent to the hiring manager if you are referred for selection consideration.
Selections are subject to restrictions of the DoD referral system for displaced employees.
Application Review. We review your application package to confirm your appointment eligibility, determine your qualifications, verify you meet the position requirements, and adjudicate any claimed preference (e.g., veterans', military spouse) or priority (e.g., ICTAP). If your application package lacks any of the information necessary to make these determinations, or the information is illegible, we may determine you are ineligible for consideration. Your questionnaire score is a preliminary measure of how well your background matches the required competencies and it determines the quality category to which you are assigned.
The quality categories are:
- Best-Qualified: Candidates who possess the type and quality of experience that substantially exceeds the position's minimum qualifications, including all selective placement factors and appropriate quality ranking factors.
- Highly-Qualified: Candidates who possess the type and quality of experience that exceeds the position's minimum qualifications.
- Qualified: Candidates who meet the minimum qualifications and are proficient in some but not all of the position's requirements.
In accordance with category rating procedures, qualified and appointable applicants are referred for selection consideration, subject to restrictions of the DoD referral system for displaced employees.
Candidates in the best qualified category are referred to hiring managers before candidates in other categories. Within the best qualified category, candidates are referred in the following order: adjudicated veterans' preference candidates with 10-point preference, adjudicated veterans' preference candidates with other than 10-point preference, military spouse preference candidates, and candidates with no preference.
Neither preference nor priority entitles you to a Federal job. You must apply, meet the qualification standards and all additional requirements, and submit all necessary documents. Military spouses must be in the best qualified group in order to receive military spouse preference.
Interagency Career Transition Assistance Program (ICTAP). This program applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet ICTAP eligibility criteria AND 2) be rated well-qualified for the position AND 3) submit the appropriate documentation to support your ICTAP eligibility. Well-qualified means you possess the type and quality of experience that exceeds the position's minimum qualifications. See the Required Documents section of this announcement for more information.
Required Documents
Resume. Learn more about creating a suitable resume by watching this video or reading What to include. Using the USAJOBS Resume Builder will help you submit a complete resume. Applying for a Federal job requires more information than applying for a job in the private sector. Therefore, a resume is typically longer than two (2) pages and usually does not need to be more than five (5) pages.
Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the Qualifications section of this announcement and it must support your responses to the assessment questionnaire. We do not assume you have the necessary experience to successfully perform in this job regardless of your employment history or academic career.
At a minimum, your resume MUST contain your name, address, and contact information, and the following for each listed job experience: Job title; Pay Plan, Series and grade, if it is a federal civilian position; Employer's name and address; Employment beginning and ending dates (Month/Year); Number of hours worked per week, and Description of duties performed.
Transcripts. Required when using education to meet qualifications or when education is required.
Questionnaire. Preview at https://apply.usastaffing.gov/ViewQuestionnaire/12392207.
ICTAP. If you are Interagency Career Transition Assistance Program (ICTAP) eligible, indicate on your resume that you are applying as ICTAP eligible. To exercise selection priority for this vacancy you must be well-qualified for the position. Applicants must be well-qualified for the vacancy. Well qualified is defined as possessing the type and quality of experience that exceeds the position's minimum qualifications, including all selective placement factors and appropriate quality ranking factors. Provide (1) a copy of the agency notice, (2) a copy of your most recent performance rating and (3) a copy of your most recent SF-50, Notification of Personnel Action, showing your current position, grade level and duty location.
Claiming Veterans' Preference? You must include a copy of your DD214, Certificate of Release or Discharge from Active Duty, showing the character of service. The Member 4 copy provides this information and is preferred. Additionally, if you are claiming veterans' preference under the following circumstances,
- 10-point preference requires a Standard Form (SF) 15, Application for 10-point Veterans' Preference, AND the required documentation identified on the form. If your claim for 10-point preference is based on a service-connected disability of 10% or more as determined by the Department of Veterans Affairs (DVA), you must include a copy of your VA letter (dated 1991 or later) certifying the service-connected disability of 10% or more.
- Future military retirees must include a copy of their terminal leave request, if applicable, AND (1) a copy of their retirement DD214 [Member 4 copy] OR (2) a certification document* OR (3) a copy of their retirement letter.
- Future military separatees must include a copy of their terminal leave request, if applicable, AND (1) a copy of their most recent DD214 [Member 4 copy] OR (2) a certification document* OR (3) a copy of their most recent active duty orders.
If you are currently serving on active duty and expected to be released or discharged within the next 120 days: A written document from the armed forces certifying the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certificate is signed is required. The certification must be on letterhead signed by the adjutant, personnel officer, unit commander or higher headquarters and include your rank, dates of active duty service, type of discharge, character of service, and, if applicable, the date your terminal leave begins. This document is sometimes called a Statement of Service. If selected, additional documentation may be required prior to appointment.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Your complete application package must be received by 11:59 PM ET on 05/05/2024.
You are responsible for verifying your application package is complete, accurate, and submitted timely. As uploaded documents may take one or more hours to clear the virus scan, plan accordingly to ensure your application process is complete and your application package is submitted by the specified closing date and time.
To begin, click Apply to access an online application. Follow the prompts to select your resume, required documents, and/or other supporting documents. You need to be logged into your USAJOBS account to apply or create an account before applying. You will be taken to an online application. Follow all prompts and complete the online application, verify you've included all required and supporting documentation, and submit your application. Additional information on how to complete the online application process and submit your online application is found at the USA Staffing Applicant Resource Center. To receive consideration, you must complete all steps of the application process.
You can verify your application status by logging into your USAJOBS account, selecting the Application Status link, and then selecting the More Information link for this position. The Application Status page displays your application status, the documents received and processed, and your questionnaire responses.
Next steps
Notices post to your USAJOBS account and are emailed to you. You can expect to receive a notice when you complete the application process, when your referral status is determined, when your selection status is determined and then a final notice of decision approximately 180 days after this announcement closes.
If a vacancy for the location(s) you selected does not occur within 90 days after this announcement closes, you may not receive a qualifications status or referral status notice.
The hiring manager may choose to conduct interviews and may conduct telephone interviews to preclude travel hardships for applicants. Someone from the hiring agency (i.e., DeCA) will contact you if the hiring manager decides to interview you.
Should you receive a tentative job offer, be aware such offers are automatically withdrawn if you fail to (1) record an acceptance or declination by the response date provided in the offer notice and/or (2) meet any pre-employment requirements, including failure to report to a scheduled appointment. If you receive a job offer, use a computer to submit your response rather than a mobile/cell phone.
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