Health Services Administrator (O-6 Billet) Supervisory Job in Los Fresnos, TX

1. Administer and monitor policies and procedures and identified objectives of all programs established by IHSC to include: staffing, training, records management, clinical services, nursing services, mental health services, pharmacy services, dental services, medical records, and administration; quality assurance programs, safety and security standards, public health, environmental control standards.
2. Develop and implement policies and procedures at the local level, to include local operating procedures (LOP), that are coordinated with and supportive of clinical activities.
3. Contributes to policies, and preparing recommendations for executive leadership, for the healthcare delivery system by coordinating with IHSC Office of Policy (IOP).
4. Monitor compliance of all required elements within DHS/ICE/IHSC policies, regulations, and the rules of all associated accrediting bodies (ACA, NCCHC, PBNDS, FDS) by monitoring operations, performing internal assessments, and initiating changes where required.
5. Serves as the primary representative for IHSC for all incident reviews resulting in use of force.
6. Reviews all employee files, to include training, credentialing, health, and personnel, to ensure compliance with IHSC policy and applicable accreditation standards.
7. Ensures all employees receive an in-depth initial orientation and annual refresher training thereafter.

1. Monitors and directs all required programs, documentation, reports, and mission related data in accordance with established timelines, policy, and accreditation standards.
2. Monitors incidents, sentinel events and potential litigation situations, providing documentation of corrective actions accordingly, to include developing, evaluating, and adjusting local operating processes and procedures.
3. Ensures all required meetings are held and documented in compliance with established policies and accreditation standards.
4. Monitors and ensures completion of electronic health record (eHR) daily tasks.
5. Evaluates impact of health care delivery through monitoring of current organizational structures, management systems, and administrative functions.

Taskings

1. Serves as POC and liaison for facility Taskings.
2. Provides education and training to all local facility entities responding to IHSC Taskings.
3. Directs or re-directs stakeholders (e.g., local ICE/Custody) regarding IHSC Taskings process to ensure appropriate visibility by IHSC executive leadership.
4. Receives and evaluates all facility Taskings to determine appropriate SME.
5. Delegates and monitors timely completion of Tasking.
6. Reviews and evaluates response/supporting documentation for accuracy and completeness.
7. Submits final response and supporting documentation.
8. Manages Tasking timelines and expectations

1. Ensures fiscal responsibility through appropriate management of the medical facility budget.
2. Ensures government furnished property and supplies which includes medical equipment and administrative supplies are properly accounted for and in good condition sufficient to meet mission requirements.
3. Oversees the local government purchase program (P-Card) ensuring the proper level of medical equipment and supplies are available and accessible for full clinic operations.
4. Effectively communicates resource, equipment, space, personnel, and funding needs to the proper agency authorities with all required supporting documentation.
5. Maintains continuity of contracted services to ensure daily medical facility operations
6. Serves as liaison with RMU assets to address contracting issues related to services and staffing contracts.

1. Travel required up to 25% as directed by the Unit Chief of Health Operations.
2. Serves as SME, providing consultation and support to IHSC HQ with time-sensitive data and information requests
3. Providing onsite supervisory assistance/guidance supporting personnel related matters
4. Serving as the liaison between ICE and custody to address concerns impacting the facility from a local, regional or national level.
5. Strategically addresses changes in operational tempo and requirements, communicating with and directing all stakeholders towards compliance.
6. Serves as the primary liaison for all high-level tours requiring visibility of IHSC Medical
7. Conducts all facility tours, including media, Congressional and Senatorial offices, representing IHSC.

1. This position is considered hazardous duty in a detention setting.

2. Required to walk unaided at a normal pace for up to 5 minutes and maintain balance.

3. Required to jog/fast walk up to ¼ mile.

4. Requires physical exertion such as lifting objects greater than 30 pounds.

5. Required to perform CPR/emergency care standing or kneeling.

6. Must have the ability to assist sick, injured, or aging detainees or staff exiting the building (may require lifting, dragging, wheeling, or carrying someone who weighs significantly more than self).

7. Must be able to see, hear and smell with aids if necessary.

8. Must be able to lift, push, or carry 30 pounds.

9. Must perform the duties of my job in a stressful and often austere environment without physical limitations.

The Health Services Administrator (HSA) will report directly to the Regional Health Services Administrator (RHSA) with the Chief of Health Operations as reviewing official.

As an HSA for one of the IHSC large to small health care facilities or staging facilities located across the nation, the incumbent serves as the responsible health authority and chair of the local leadership team (TRIAD) working in collaboration with the clinical director and nurse manager. This is a supervisory position. IHSC facilities range from small facilities of less than 300 beds, generally houses non-complex medical patients, and has minimal to no medical housing unit (sub-acute inpatient) capacity, to large facilities up to 2,500 beds housing complex medical patients with a medical housing unit. Staffing is a complement of PHS Officers, federal GS employees, and contractors ranging from 40 or less for small facility and 70 or less for small staging facility and up to 150 for large facilities to include those with both a service processing center (SPC) and staging missions. The incumbent, when serving as an HSA at an IHSC facility, 1) supervises the Assistant Health Services Administrator (AHSA) and all other positions designated under HOU (as either Rater or Reviewing Official as appropriate per policy); 2) serves as the Government Technical Monitor for all contract personnel; and 3) chairs the local leadership team (TRIAD) to collaborate with the CD and NM in monitoring all federal staff.

IHSC provides direct care daily to approximately 15,300 detainees housed at 17 designated facilities throughout the nation. The health care provided includes medical, dental, and mental health care, and public health services. IHSC provides medical case management and oversight for an additional 22,600 detainees housed at approximately 112 non-IHSC staffed detention facilities daily across the country. In addition, IHSC oversees the financial authorization and payment for off-site specialty and emergency care services for detainees in ICE custody. The ICE detainee population is approximately 34,000 detainees daily, with an average length of stay of approximately 30 days, surpassing 400,000 detainees annually. IHSC provides medical support during ICE enforcement operations in the air, on the ground and at sea.

Incumbent reports to the Regional Health Services Administrator. Assignments are usually of a long-term, recurring or broadly defined nature. Officer plans, and organizes own work, determines sequence of assignments, selects, and develops methods and seeks assistance from experts only rarely. Work is reviewed for attainment of objectives. Guidelines may be applicable to some but not all parts of assignment and may contain some inconsistencies and be partially unconfirmed. Selection and adaptation from available possibilities involving a moderate amount of modification and innovation is required. The officer uses judgment in interpreting and adapting guidelines such as policies, regulations, accreditation standards, precedents, and work direction for application to specific situations and work products. The officer analyzes requirements and recommends changes in guidelines and program policies. Innovations and modifications to accepted procedures must be approved and clearly documented. The officer keeps the supervisor informed of the status on projects and consults with him/her on any significant problems encountered.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Email

IHSCRecruiting@ice.dhs.gov

Address

ERO-DRO-IHSC Public Health Service
500 12th Street SW
Washington, DC 20536
US