Health System Specialist Job in Fayetteville, AR

Vacancy No. CBST-12726954-25-SR Department Veterans Health Administration
Salary $86,621.00 to $115,213.00 Grade 12 to 12
Perm/Temp Permanent FT/PT Full-time
Open Date 4/22/2025 Close Date 5/2/2025
Job Link Apply Online Who may apply Public
Locations:
Fayetteville, AR


Summary

This position is responsible as the Strategic and Facility Planner for the Veterans Health Care System of the Ozarks (VHSO). The incumbent formalizes the strategic planning process, formulates strategies, facilitates strategy implementation, and ensures departments and employees throughout the organization understand how their work relates to and promotes the goals of the facility.

This job is open to

Clarification from the agency

ALL US CITIZENS DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.

Duties

  • Provides active and well-informed administrative participation in the coordination and incorporation of the facility operating plans into the overall strategic plan, including construction, interior design, equipment, information technology resources, budget, staff, Workforce Development, and space management.
  • Ensures plans are comprehensive, responsive to upcoming clinical and administrative program needs, and are communicated in an easy to interpret format for medical center leadership decision making.
  • Identifies needs and potential issues and concerns, devises flexibilities in operations and constructive, non-capital and cost-effective approaches to the resolution of problems, including Requests for Proposals (RFP) and new program development.
  • Leads the Veterans Health Care System of the Ozarks (VHSO) planning cycle to include gap analyses, strategy development and prioritization, implementation, and tracking.
  • Leads a multi-disciplinary team through the planning cycle per Veterans Health Administration (VHA) and VISN guidance, eliciting input from Executive/Senior Leadership and coordinating planning related activities.
  • Coordinates the development and effective implementation of the VHSO Strategic Plan that is aligned with VISN 16 goals and priorities.
  • Performs catchment population-based demographic studies involving data collection and analysis, forecasting, and related methodologies, and advises on planning issues associated with program development and expansion initiatives.
  • Responsible for coordinating system Space Management activities in consultation with the Chief, Engineering Service, Associate Director of the Health Care System, space manager, and involved service chiefs.
  • Incumbent is required to have oversight of the following areas: business planning; strategic planning; facility planning; capital investment planning; and the market assessment/market analysis.
  • Researches, engages, and collaborates with public and private community health care providers and organizations to expand VHSO health care delivery network, improve access to care, identify innovative solutions, and leverage all community resources in support of the Veteran population.
  • Facilitates/directs the completion of planning tasks and responsibilities and coordinating planning activities to ensure the integration of health system planning priorities into a consolidated service delivery plan.
  • As requested, conducts periodic management studies and special program reviews. These reviews provide an objective assessment of Medical Center operations and are used as an integral part of the overall Medical Center needs assessment process.
  • Develops procedures and systems designed to correct any deficiencies resulting from these studies.
  • Other duties as assigned.

Work Schedule: Monday- Friday 8:00am- 4:30pm, Subject to change based on the need of the agency.
Telework: Ad-hoc basis only. VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description Title/PD#: Health System Specialist/PD033380
Physical Requirements: The work is principally sedentary; however, onsite observation of construction operations may require walking, standing, bending, climbing, etc., on an active construction site.

Requirements

Conditions of Employment

  • You must be a U.S. citizen to apply for this job
  • Subject to a background/suitability investigation
  • May serve a probationary period
  • Selective Service Registration is required for males born after 12/31/1959
  • A complete application package; Resume, Transcripts, etc.
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver’s licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

Candidates must meet the following Individual Occupational Requirement (IOR): Candidates must meet one of the following education or Specialized experience requirements.
Undergraduate and Graduate Education Major study -- hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. NOTE: Transcript must be submitted. OR,
Specialized experience includes: Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: (1) Missions, organizations, programs, and requirements of health care delivery systems; (2) Regulations and standards of various regulatory and credentialing groups; and (3) Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. Note: This experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. OR,
Special Provision for Inservice Placement: Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included:
  • Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements;
  • Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and
  • Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program.
In addition to the Individual Occupational Requirement (IOR) candidates must also meet the following specialized experience:
GS-12 grade level: One year of specialized experience (equivalent to the GS-11 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: Possess Space Planning: Expertise in optimizing the layout of physical spaces, balancing aesthetics, and functionality; Project Management: Ability to oversee projects from conception to completion, coordinating with various teams and stakeholders; Computer Aided Design (CAD) proficiency: Skilled in using Computer Aided Design (CAD) software for creating detailed floor plans and layouts; Budgeting and Cost Analysis: Ability to develop and manage budgets, evaluate costs and conduct financial feasibility studies and Communication Skills: Strong verbal and written communication skills for presenting ideas and collaborating with clients and contractors. NOTE: This experience must be supported by your resume to be creditable.

You will be rated on the following Competencies for this position:
  • Communications
  • Organizational Awareness
  • Planning and Evaluating
  • Project Management


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Participation in the seasonal influenza program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants will be referred in the order in which they were received.

Required Documents

Resume Requirement: Your resume must include the following information: Job title, description of duties, beginning and ending date (month/year) of employment; and average hours worked per week.

Documents Accepted:

  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (VA)
  • Other (1)
  • Performance Appraisal
  • Resume
  • Separation Notice (RIF)
  • SF-15
  • SF-50/ Notification of Personnel Action
  • Transcript


Documents Required:
  • Resume


Please review the above list(s) to ensure you have included all necessary documents required for your application. Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.

Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.

Applications are accepted online. Applying online will allow you to review and track the status of your application.

How to Apply

All applicants are encouraged to apply online.

To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 05/02/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12726954.

1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

2. Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

Agency contact information

SooJin Rademacher
Address
Fayetteville AR VA Medical Center
1100 North College Avenue
Fayetteville, AR 72703
US

Next steps

After the vacancy announcement closes, applicants are evaluated to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.