Health System Specialist

Clarification from the agency

This announcement is open to all applicants who meet the eligibility requirements for status consideration. Eligible status candidates are encouraged to apply.

This is a bargaining unit eligible position.

Major Duties:

• Apply change management theory and application at the national, regional, and local level; leading up to, during, and after deployment of the modernized Electronic Health Record (EHR).
• Determine long-rang work plans and schedules to implement goals, objectives and deadlines set by higher management. Incumbent determines resource needs, allocates resources and accounts for their effective use.
• Integrate organizational goals, change management theory, contract management and communications skills in a rapidly changing environment.
• Apply project management tools and techniques as well as change management theory and application.
• Work closely with the Change Management Strategy, End User and Engagement team and EHRM-IO Training teams to ensure cross-function communication and effective approach in implementation of all field facing change management activities.
• Execute change management programs to meet the needs of end-users of the modernized electronic health records within the regions and sites under his/her purview.
• Apply qualitative and quantitative techniques for analyzing and measuring the effectiveness, efficiency, and productivity of administrative and technical programs throughout the Electronic Health Records Modernization and Integrated Office (EHRM-IO).
• Identify education needs, models, and resources related to the implementation of change management practices, particularly "best practices" for the multiple VA site's deployment of Electronic Health Record Modernization EHRM) across the organization.
• Express oral and written communication skills to interact effectively with a variety of internal external stakeholders.
• Prepare written and oral presentations requiring extensive technical and analytical input by the incumbent and/or subordinates.

VA offers a comprehensive total rewards package: VA Total Rewards

Conditions of employment

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Selective Placement Factor:
Experience leading change management efforts at a regional and/or national level or scale. Has Prosci, Certified Change Management Professional (CCMP), Change Management Specialist (CMS), Kotter (KCCS) or other change management certification.

The Individual Occupational Requirements for this position are:

IOR
Undergraduate and Graduate Education:
Major study -- hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. Or
Specialized Experience
(for positions above GS-5): Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following:

• Missions, organizations, programs, and requirements of health care delivery systems;
• Regulations and standards of various regulatory and credentialing groups; and
• Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement.

Special Provision for Inservice Placement:
Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included:

• Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements;
• Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and
• Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program.

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-13, in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to, work that involves experience in healthcare system education and advanced concepts and methods improving the quality and accessibility of education applicable to an assigned program area; analyzing, evaluating, and coordinating healthcare delivery systems and operations in relation to electronic health record (EHR) system implementation; project management necessary to identify requirements, and tactics to operationalize large-scale organization change initiatives; applying qualitative and quantitative techniques for analyzing and measuring the effectiveness, efficiency, and productivity of administrative and technical programs; management principles to integrate multiple methods of learning as new training strategies and models are developed; and organizational principles to develop, coordinate, and issue institutional, functional or individual training policy.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

To apply for this position, you must provide a complete Application Package which includes:

• Resume

The following documents are accepted and may be required if applicable to your eligibility and/or qualifications for this position. Please make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.

• Cover Letter
• DD-214/ Statement of Service
• Disability Letter (Schedule A)
• Disability Letter (VA)
• License
• Other (1)
• PCS Orders
• Performance Appraisal
• Professional Certification
• Proof of Marriage Status
• Resume
• Separation Notice (RIF)
• SF-15
• SF-50/ Notification of Personnel Action
• Transcript

SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility):

• Most recent SF-50 if you are a current or former Federal employee
• An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade
• Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
• Examples of appropriate SF-50's include:
  • Within grade increases at the highest grade held; or
  • Promotions with an effective date more than one year old; or
  • SF-50's at the highest grade held with an effective date more than one year old."

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx.

Next steps