Health Technician Job in Honolulu, HI

Summary

This job is open to

• Career transition (CTAP, ICTAP, RPL)

  Federal employees who meet the definition of a "surplus" or "displaced" employee.

• The public

  U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Duties

Administrative Duties:

• Check documents from portals (i.e., CPRS and JLV) and document findings.
• Contact community provider after 14 days of appointment and request for notes.
• Correctly identify records associated with specialty consults and retrieve notes as needed prior to PACT appointment.
• Ensure that all electronic correspondence is sent to correct destination, complying with HIPPA and Privacy Act Laws.
• Examine whether medical records contain pertinent information prior to Primary Care appointment; work collaboratively with care team to ensure notes are complete.
• Check CPRS to ensure document has not already been scanned, avoiding document duplication.
• Quality checks of the scanned image will be conducted by the document scanner at the time of scanning. This includes adjusting image resolution and reviewing positioning and legibility. If an external document is illegible, the document scanner will indicate on cover sheet and return to originator of scanning request. If document contains insufficient patient identifying information, the scanner will notate this on cover sheet and return to the originator of the scanning request.
• Identify and index documents after verifying correct vendor and validity dates for the consult as needed.
• Answers telephone calls to clinic and directs telephone calls/messages to appropriate service/teams.
• Supports team and performs clerical duties (faxing and scanning).
• Sorts and delivers facsimile correspondence to digital folders.
• Manages clinic schedules of PACT provider to include nurse clinic and ancillary providers.
• Collects records to determine patient's eligibility/entitlement to medical care and uses appropriate data management and record keeping skills and techniques.
• Files all medical record information and correspondence in patient records and assures that patient's demographic information is accurate.
• Review recall list and ensure patients are appointed appropriately by AMSA.
• Notify AMSA of need to reappoint, cancel and/or reschedule appointments as needed.
• Provides cross coverage in all primary care clinics as needed.
• Attend and participate in team and staff meetings, huddles, and trainings.
• Assists in the completion of patient visit encounters.
• Performs other duties as assigned.

• Weight, vital signs, and reason for visit, perform and transmit EKGs
• Patient teaching and self-management reinforcement
• Glucometer including calibration
• Simple dressing changes
• Completes clinical reminders
• Clean and stock rooms between patients
• Completes and reviews patient Documentation in CPRS and processes orders within scope
• Possesses knowledge of proper handling and pre-cleaning of reusable medical equipment.
• Serves as the initial contact for patients seeking medical care
• Receives and directs patients and visitors and responds to routine inquiries
• Make appropriate referrals and consultations for provider review as indicate by clinical reminders requiring intervention and follow up.
• Scrubs clinic schedule ahead of time to ensure seamless and efficient care.
• Provide veteran health education and information to include but not limited to verbal instruction, review written education materials, direct to access other education resources.
• Direct patients to location of services and other departments and escort when necessary.
• Respond to patients by phone, secure messaging or in-person resolving issue of triaging to appropriate team member.
• Coordinate consultation requests to include instructing the patient on the consultation process, requisition of consultant's records and tracking to assure consultations are made timely and completed as well as requesting renewal of consultation.
• Perform CPR and first aid procedures in emergencies. Adjusts own assignment to assist in emergencies or unusual, unplanned situations
• Performs other duties as assigned.

Requirements

Conditions of Employment

• You must be a U.S. Citizen to apply for this job
• To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959
• Physical Requirements: The work requires long periods of walking, bending, standing, and sitting, pushing and/or pulling, and positioning patients. The work required also includes assisting in lifting and supporting Veterans and the ability to carry up to 20 pounds. It also includes computer, keyboard, and telephone work.
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) - See "Required Documents" below for details.
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.
• English Language Proficiency: In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English.
• Per 5 CFR 330.502, general restriction on movement after competitive appointment applies.

How You Will Be Evaluated

Required Documents

How to Apply

Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online questionnaire and submission of the required documentation specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. To preview the application questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/12551817. The application process is as follows:

1. To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents.
2. Answer the questions presented in the application and attach all necessary supporting documentation.
3. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date, 10/07/2024. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
4. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
5. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
6. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
7. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. NOTE: Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required assessments and documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued, and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.