Human Resources Assistant

Clarification from the agency

Status candidates and non-competitive eligibles; Current federal employees who hold or held a non-temporary career or career-conditional appointment; Persons eligible for reinstatement; Persons eligible for non-competitive appointment under special hiring authorities; Veterans' preference eligibles or veterans who have been separated from the Armed Forces under honorable conditions after substantially completing at least 3 consecutive years of active duty; Military Spouses

• Interprets and applies federal regulations, OPM guides, and agency standard operating procedures to ensure that all personnel action processing meets legal and regulatory requirements.
• Processes a full range of complex, non-routine personnel actions in the Federal Personnel and Payroll System (FPPS), ensures proper coding, effective dating, and compliance with OPM regulations.
• Serves as a key point of contact and advisor to employees, hiring managers, and HR staff, ensures all operational outputs strictly comply with Office of Personnel Management (OPM) standards and agency policies.
• Reconciles position data across HR systems, identifies and resolves discrepancies in position codes, organizational alignment, or employee assignments to maintain data integrity.

Conditions of employment

U.S. citizenship is required.

All qualification requirements must be met by 07/24/2026. Your application package will not be considered if it is missing any of the required documents listed under the "Required Documents" tab. Failure to submit required documentation will impact your eligibility for this position. If you have any concerns or questions regarding required documents, please contact FRTIB Operations (contact information is noted below in this announcement) prior to the closing date of this announcement.

Probationary Period. One-year probationary period may be required.

Selective Service. If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law.

Background Suitability Investigation. Continued employment is contingent upon satisfactory completion of a background investigation and the granting of a federal suitability or security clearance. If selected, you may be offered tentative employment until the background investigation has been fully adjudicated.

Applicants who have held a General Schedule (GS) position within the last 52 weeks must meet the Time-in-Grade Requirement, which is 52 weeks of federal service at the next lower grade, GS-04 for the GS-05 and GS-05 for the GS-06.

Qualifications

Specialized Experience for the GS-05 Level:
To qualify for the GS-05 level, you must meet one of the following requirements:

Option 1: Specialized Experience
You must have at least one year (52 weeks) of specialized experience comparable in difficulty and responsibility to the GS-04 grade level. Federal experience is not required. Qualifying experience may have been gained in Federal service, military service, state or local government, private industry, nonprofit organizations, educational institutions, or other organizations. Specialized experience includes work such as: a) assisting with processing basic personnel actions using HR systems and established procedures to support accurate data entry and maintenance of personnel records; b) maintaining personnel records and supporting documentation using established filing systems and checklists to ensure completeness and accessibility of employee files; c) assisting with onboarding and separation tasks using standard procedures and instructions to support timely completion of required forms and documentation; and d) recording personnel data in HR systems using standard input methods to maintain current and accurate information.

Option 2: Education
Successful completion of 4 years of education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite. This education must have been obtained from an accredited business, secretarial, or technical school, junior college, college, or university.

Option 3: Combination of Education and Experience
A combination of successfully completed post-high school education and specialized experience may be used to meet the qualification requirements for the GS-05 level. This will be calculated using information provided in your resume and transcripts (official or unofficial) or a list of completed courses and credit hours submitted with your application. Only education beyond the first 60 semester hours (or equivalent) is creditable toward meeting the qualification requirements through a combination of education and experience. One full academic year of study beyond the second year (30 semester hours or equivalent) is equivalent to 6 months of specialized experience.

Specialized Experience for the GS-06 Level:
Applicants must have at least one year (52 weeks) of specialized experience comparable in difficulty and responsibility to the GS-05 grade level. Federal experience is not required. Qualifying experience may have been gained in Federal service, military service, state or local government, private industry, nonprofit organizations, educational institutions, or other organizations. Specialized experience includes work such as: a) processing a variety of standard federal personnel actions using HR systems and established procedures to support accurate personnel data entry and record maintenance; b) reviewing personnel records and supporting documentation using checklists and system queries to identify errors and ensure completeness of employee files; c) assisting with onboarding and separation activities using HR systems and standard procedures to ensure timely completion of required documentation and transactions; and d) maintaining personnel and position data in HR systems using standard reports to ensure information is current and accessible.

Additional Information Applicable to All Applicants
Experience may be gained through paid or unpaid work, including volunteer service through organizations such as AmeriCorps, Peace Corps, and other public service organizations.

Part-time experience will be credited on a prorated basis. Applicants must clearly identify the number of hours worked per week for each position listed in their resume. To receive credit for one year of specialized experience, applicants must demonstrate the equivalent of 52 weeks of full-time work.

Your resume must clearly describe your duties, responsibilities, accomplishments, and hours worked per week. We will evaluate your qualifications based on the information provided in your application. Resumes that merely repeat the specialized experience statements from this announcement without describing actual work performed may not provide sufficient information to support qualification determinations.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

To preview the occupational questionnaire, click on the following link https://apply.usastaffing.gov/ViewQuestionnaire/12985770.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

• Accountability
• Attention to Detail
• Customer Service
• Decision Making
• Flexibility
• Integrity/Honesty
• Interpersonal Skills
• Learning
• Reading Comprehension
• Reasoning
• Self-Management
• Stress Tolerance
• Teamwork

• Personnel and Human Resources
• Problem Solving
• Compliance
• Information Management
• HR Data Integrity, Reconciliation & Audit Compliance

The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may result in your removal from consideration.

The Fair Chance to Compete for Jobs Act prohibits the Federal Retirement Thrift Investment Board from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to HumanResourcesDivision@FRTIB.GOV.

Please be advised, the following documents are required even if you are already a current federal employee or employee of the FRTIB:

1. Federal Resume Information: Your resume must not exceed two pages, and only the first two pages will be reviewed. Include your job title, employer, employment dates, hours worked per week, and duties for each position. If any period of employment lacks sufficient information to determine your qualifications, that experience will not be credited. If we cannot determine that you meet the qualification requirements based on the information provided, you will be removed from consideration.

2. Responses to the occupational questionnaire.

3. You must submit supporting documents verifying your eligibility to apply to this vacancy, selection priority eligibility, or any preference eligibility along with your application package. Omitting these documents may result in no preference being adjudicated for you. These documents may include, but are not limited to:

• SF-50 If you are a current or former federal employee, you must submit a SF-50 showing the highest grade level held in the position for which you are using to qualify. Your SF-50 must also include the Position Title and Series, Step, Salary, Tenure, Position Occupied, and promotion potential (if applicable) to verify your status and eligibility. If you are unable to provide your most recent SF-50, you should submit a written statement explaining why it was not obtainable. This explanation should include your Position Title and Series, Step, Salary, Tenure, Position Occupied, and promotion potential. Failure to submit the required SF50 document or statement of explanation will result in an ineligible rating under merit promotion procedures.
• Veteran's documentation
  • DD-214 - If you are claiming Veterans' Preference, provide a copy of your DD-214 (Member Copy 4) Certificate of Release or Discharge from Active Duty, or other equivalent documentation to prove your entitlement and to verify your type of discharge. Failure to provide this information may result in your application not receiving preference.
  • VA Letter and SF-15 - If you are claiming Veterans' Preference based on a Compensable Disability, Widow or Spouse Entitlement, or as a Purple Heart recipient, you must submit your DD-214 or other proof of entitlement as described above; and SF-15, and the required proof of disability, i.e., Department of Veterans Affairs letter dated 1991 or later. Failure to provide this documentation may result in your application not receiving preference. (Please see veteran eligibility documentation for more information on veterans' preference in federal hiring).
  • Veterans Employment Opportunities Act (VEOA) documentation, if applicable. For more information, please go to https://www.fedshirevets.gov/hire/hrp/vetguide/index.aspx.
  • Preference eligible documentation. If claiming 10-point preference you must submit the final VA letter including percentage (please do not include letter from VA noting specific private medical information), as well as the DD-214 Member Copy 4. The SF-15 will be requested if selected.
• ICTAP documentation. RIF separation notice along with your last performance rating or appraisal.
• Schedule A documentation. A qualifying letter from a doctor's or vocational rehabilitation office indicating you are eligible for hire under the Schedule A hiring authority.

4. College transcripts. Transcripts must be legible and possess the school name imprinted on the transcript or be on school letterhead; you may be asked to submit official transcripts upon selection.

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