Clarification from the agency

This job is open to current permanent Department of Veteran Affairs employees and CTAP eligible applicants only. See the eligibility section in the questionnaire for a list of all eligible candidates. This is a detail assignment NTE 1 year. However, the appointment/detail may be extended for up to 5 years. The applicant selected may be appointed permanently at a later date from this announcement without further competition. Temporary promotions will be considered.

***THIS IS NOT A VIRTUAL POSITION; YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION OR BE IN COMPLIANCE WITH THE RETURN TO OFFICE MANDATE***

This is a detail assignment NTE 1 year. However, the appointment/detail may be extended for up to 5 years. The applicant selected may be appointed permanently at a later date from this announcement without further competition. Temporary promotions will be considered.


The incumbent, as the HRSC Shared Services Officer (SSO) has full delegated authority and responsibility to manage and direct the human resources program functions for which he/she is responsible. The SSO provides consultation and policy guidance to Staff Office Senior Executives and senior level hiring managers. The position serves as a subject matter expert in Recruitment, Staffing, Classification and Position Management, along with Employee and Labor Relations and the full range of Benefits Administration. The incumbent provides supervision and oversight of programs that entail the mission, functions, projects, activities, laws, rules, and regulations for which HRA/OSP is authorized and funded by statute to administer and enforce. This position exercises delegated authority to carry out program functions and services that constitute the essential purpose for the establishment and continuation of the mission of the VACO. Programs are of such magnitude that they must be carried out through a combination of line and staff functions.

Additional Duties include but not limited too:

• Plans work to be accomplished by subordinates including detailees and contractors, sets and adjusts priorities, and prepares schedules for completion of work; assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees; evaluates work performance of employees; provides advice, counsel, or instruction to employees on work and administrative matters; interviews candidates for positions; hears and resolves complaints from employees
• Responsible for the on-the-job safety and health of all employees supervised.
• Plans, organizes, and oversees efforts and projects that are aimed at achieving and improving the quality, effectiveness, and timeliness of program accomplishment. Serves as a senior advisor to management and executive leadership on developing and implementing human resource shared operations in support of achieving the program objective
• Manages short and long-range planning activities that include multi-year work plans that are the products of subordinate organizational projects/programs.
• The SSO ensures that HR service delivery for the programs he or she manages meets goals, objectives and key performance indicators (KPI} as outlined in customer Service Level Agreements.
• Develops priorities for effective use of resources.
• Leads internal and cross-functional initiatives related to process and quality improvement.

Work Schedule: Monday to Friday, 8:00am to 4:30pm
Compressed/Flexible: Maybe available
Telework: This position may be authorized for telework
Virtual: This is not a virtual position.
Position Description/PD#: PD00116-0
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not required

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process
• Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

As a condition of employment for accepting this position, you may be required to serve a one year probationary period or two year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period one year probationary period or two year trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/26/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-15 position you must have served 52 weeks at the GS-14. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note: Time-In-Grade requirements also apply to some former Federal employees applying for reinstatement, as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. See the Required Document section below for more information regarding the SF-50s needed to verify time-in-grade.

The BASIC REQUIREMENT for the HR Specialist GS-0201 series is presumed met if found qualified at the GS-0201-7 level and above. To qualify for this position at the GS-15 level, you must meet one of the following listed Criteria:

Criteria 1- Graduate Degree and Specialized Experience: Successful completion of a graduate level degree or higher and three years of progressive specialized experience equivalent to at least the GS-13 grade level. Such experience may be gained in administrative, professional, technical or other responsible work positions in the public (i.e., Government or military) or private sector. Qualifying specialized experience includes: Serving as a subject matter expert in Recruitment, Staffing, Classification and Position Management, along with Employee and Labor Relations and the full range of Benefits Administration. Provide supervision and oversight of programs that entail the mission, functions, projects, activities, laws, rules, and regulation is authorized and funded by statute to administer and enforce. exercises delegated authority to carry out program functions and services that constitute the essential purpose for the establishment and continuation of the mission

~OR~

Criteria 2- Specialized Experience: You must have at least one (1) year of specialized experience equivalent to the GS-14 grade level in federal service that demonstrates HR management knowledge, concepts and principles and the performance of work in one or more of the HR specialty areas. Such experience may be gained in administrative, professional, technical or other responsible work positions in the public (i.e., Government or military) or private sector. Qualifying specialized experience includes: Serving as a subject matter expert in Recruitment, Staffing, Classification and Position Management, along with Employee and Labor Relations and the full range of Benefits Administration. Provide supervision and oversight of programs that entail the mission, functions, projects, activities, laws, rules, and regulation is authorized and funded by statute to administer and enforce. exercises delegated authority to carry out program functions and services that constitute the essential purpose for the establishment and continuation of the mission.


You will be rated on the following Competencies for this position:

• Leadership
• Personnel and Human Resources
• Planning and Evaluating
• Customer Service
• Organizational Awareness

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: Resume must include job title and employer name, number of hours worked per week, start and end dates (including month and year), list of duties and responsibilities for each position held. In addition, if the experience was a federal position, you must list series and grade for each position held. Failure to include this information may result in an ineligible rating. A full year of work is considered to be 40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be found well qualified, applicants must meet the following qualifications: subject matter expert in Recruitment, Staffing, Classification and Position Management, along with Employee and Labor Relations and the full range of Benefits Administration. Provide supervision and oversight of programs that entail the mission, functions, projects, activities, laws, rules, and regulation is authorized and funded by statute to administer and enforce. . Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Local Commuting Area: The local commuting area for this position is defined as a radius of 50 miles from 810 Vermont Ave, NW, Washington, DC. This includes all locations that fall within a 50-mile driving distance from 810 Vermont Ave, NW, Washington, DC 20420

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

Supervisory Situational Judgement Test. Applicants will be required to complete a Supervisory Situational Judgment Test (SSJT) as part of the assessment process for this position. The SSJT evaluates judgment, decision-making, and leadership competencies associated with effective supervision in a Federal work environment. Assessment results may be used as part of the evaluation, ranking and referral process. This is not a timed test, however, the assessment is expected to take approximately 45 minutes or less to complete.

Narrative responses are not required at this time. If you are referred for consideration, you may be contacted for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

Area of Consideration: Eligible applicants will be reviewed and referred in the following order:

• All current, permanent VA Employees in the Office of the Chief Human Capital Officer (OCHCO)
• All other current, permanent VA employees

During the application process, you will have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

To apply for this position, you must provide a complete Application Package which includes:

• Resume
• SF-50/ Notification of Personnel Action

*FOR CURRENT OR FORMER FEDERAL EMPLOYEES: Please view the 'Current and Former Federal Employees: Validating Time-in-Grade and Eligibility' section below to ensure you are submitting the proper SF-50/s Notification of Personnel Actions.

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.

• Cover Letter
• Resume
• Separation Notice (RIF)
• SF-50/ Notification of Personnel Action
• Transcript

Failure to submit any of the above required documents applicable to your submission may result in loss of consideration and a rating of ineligible due to an incomplete application package. It is the applicant's responsibility to verify that their application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. We will not contact applicants for additional documentation, nor will we accept late or missing documents after the close of the announcement.

Current and Former Federal Employees: Validating Time-in-Grade and Eligibility

Required document to demonstrate eligibility:

• Most recent SF-50, Notification of Personnel Action, which for current employees, must be effective the first pay period (01/11/2026 or later) of the current calendar year. The SF-50 should note your current position or most recently held position, tenure, type of position occupied (i.e., Excepted or Competitive), grade level and duty location. (Text version SF-50s or Request for Personnel Action SF-52s are not acceptable.) Non-GS employees (including Federal Wage System and pay band employees) who do not receive annual pay adjustments in January, must submit a SF-50 dated within one year of the closing date of this announcement.

Required document/s to demonstrate Time-in-Grade (TIG):
TIG requirements apply to applicants who are current Federal employees and have held a GS grade at any time in the past 52 weeks, some former Federal employees applying for reinstatement, and current employees applying for a Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
Applicants who must meet TIG, in addition to their most recent SF-50, must submit:

• Official SF-50 that shows you hold or held the grade (or a higher grade) for the position you are applying for, or
• Official SF-50/s that show you held the next lower grade for at least one year for the position you are applying for. (Multiple SF-50s may need to be submitted to show this.)

Examples of appropriate SF-50s to include (in addition to your most recent SF-50) to meet TIG requirements include:
- Within grade increases (WGI) at the highest grade held; or
- Promotions to the highest grade held with an effective date that occurred more than one year from the closing date of the JOA; or
- SF-50s at the highest grade held with an effective date that occurred more than 1 year from the closing date of the JOA.
NOTE: Do not submit Award SF-50s (or other SF-50s that do not provide sufficient information to verify time-in-grade.)

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx.

IF APPLYING AS A CTAP/ICTAP ELIGIBLE:
You must submit the following documentation demonstrating eligibility for CTAP/ICTAP:

• Resume
• Agency Reduction in Force notice;
• Most recent SF-50 noting current position, grade level, and duty location
• Most recent performance appraisal (must be fully successful or above)

Next steps