Clarification from the agency

This announcement is open to current Career or Career-Conditional OPM employees.

• Consult with Federal agencies on the implementation and ongoing use of USA Staffing products and services.
• Serve as the primary point of contact for USA Staffing customer agencies, responding to their questions and requests for information or assistance.
• Strategize and execute project plans and change management strategies in support of customer agencies fully implementing USA Staffing and/or select features.
• Provide USA Staffing and related systems demonstrations, training, and consulting to Federal agency customers.
• Work with the customer to define problem statements and collect requirements for basic and advanced system enhancement requests.
• Use problem-solving techniques to provide technical system guidance to customers on system configurations, business process decisions, and standard operating procedures related to system use.
• Serve as an internal expert on USA Staffing features and functionality.

Conditions of employment

• Must be a U.S. Citizen or National
• Males born after 12-31-59 must be registered for Selective Service
• Suitable for Federal employment, determined by a background investigation
• May be required to successfully complete a probationary period
• Candidates will not be hired based on their race, sex, color, religion, or national origin
• Complete the initial online assessment and USAHire Assessment.
• This position is not eligible for inclusion in a bargaining unit

Qualifications

This is a temporary promotion opportunity and may be extended or made permanent without further competition.

In order to be rated as qualified for this position, the HR Office must be able to determine that you meet the specialized experience requirement- this information must be clearly supported in the resume. You must include months, years and hours per week worked to receive credit for your work and/or volunteer experience. One year of specialized experience is equivalent to 12 months at 40 hours per week. Part-time hours are prorated. You will not receive any credit for experience that does not indicate exact hours per week or is listed as "varies".

SPECIALIZED EXPERIENCE: You must have one full year (52 weeks) of specialized experience that is at least equivalent in difficulty and complexity to work performed at the GS-12 grade level. Specialized experience for this position must include ALL of the following:

1. Performing the full range of staffing functions in USA Staffing to include the following: creating assessment tools, creating vacancy announcements, reviewing applications, creating certificates of eligible applicants, and responding to questions from applicants and hiring officials regarding the status of the recruitment action;
2. Evaluating Federal staffing, recruitment, and assessment practices to recommend USA Staffing System configurations and process improvements that meet organizational goals; and
3. Providing training (on-the-job, formal, informal) and/or consulting on Federal staffing functions within the USA Staffing system to customers, HR users, or Hiring Managers.

Merit promotion applicants must meet time-in-grade requirement as defined in 5 CFR 300, Subpart F. One year at the GS-12 level is required to meet the time-in-grade requirements for the GS 13 level.

You must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

• Accountability
• Attention to Detail
• Customer Service
• Decision Making
• Flexibility
• Influencing/Negotiating
• Integrity/Honesty
• Interpersonal Skills
• Learning
• Reading Comprehension
• Reasoning
• Self-Management
• Stress Tolerance
• Teamwork

The USA Hire Assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

All qualified Non Competitive applicants and the best qualified Merit Promotion applicants will be referred to the hiring manager for consideration.

Career Transition Assistance Programs: These programs apply to Office of Personnel Management (OPM) employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must: 1) meet CTAP eligibility criteria; 2) be rated well-qualified for the position (obtain a score of 85 or higher on assessments); and 3) submit the appropriate documentation to support your CTAP eligibility. For more information: http://www.opm.gov/rif/employee_guides/career_transition.asp

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

To apply for this position, you must provide a complete Application Package which includes:

• RESUME: Your Resume MUST show your name, email address, work schedule/hours worked per week, dates of employment, and duties performed. If position was a Federal position, you must include pay plan, series, and grade level. Your resume must show complete information for each job entry to support minimum qualifications. (See Specialized Experience under Qualifications sections)
• Do NOT include the following types of information in your resume
  • Classified or government sensitive information
  • Social Security Number (SSN)
  • Photos of yourself
  • Personal information, such as age, gender, religious affiliation, etc.
  • Encrypted and digitally signed document
• Required Supporting Eligibility Documents:
  • Current/Former OPM Employee: Your most recent Promotion, Within Rate Increase (WRI/WGI), or Appointment/Conversion SF-50 or Notification of Personnel Action showing you are/were in the competitive service and the highest grade or promotion potential held.
  • Worker's Compensation Separation: OPM certification of inability to place employee AND Notification of Separation OR Separation SF-50.
  • Disability Annuity Termination: Notification from OPM of disability annuity termination AND Separation SF-50 of the last position held.
• Other supporting documents:
  • Cover Letter, optional
  • Most recent Performance Appraisal, optional.
  • CTAP Reduction-In-Force documentation, if applicable.

Failure to submit any of the above-mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.

Next steps

Additional locations