Human Resources Specialist (Employee and Labor Relations) Job in Washington, DC

Vacancy No. NGA-25-029-DE Department National Gallery of Art
Salary $99,200.00 to $153,354.00 Grade 12 to 13
Perm/Temp Permanent FT/PT Full-time
Open Date 11/8/2024 Close Date 11/22/2024
Job Link Apply Online Who may apply Public
Locations:
Washington, DC


Summary

The position is in the Personnel Office, Administrator's Staff, National Gallery of Art. The incumbent serves as a technical resource for employee relations (ER) and labor relations (LR). Problems require research, analysis, collaboration, and the formulation of innovative approaches, resulting in integrated solutions to personnel matters having substantial impact on the mission of an individual department and the National Gallery as a whole.

This job is open to

Clarification from the agency

United States citizens and nationals. This announcement has an application LIMIT OF 100 applications. Therefore applicants should apply as soon as possible. The job announcement will close at 11:59 pm, up to the deadline. Applicants NEED to ensure they provide ALL supporting documentation at the time they apply to the vacancy announcement.

Duties

As the Human Resources Specialist you will:

  • Provide expert staff advice to managers and supervisors throughout the National Gallery on complex employee relations matters, many of which are serious, sensitive, or controversial.
  • Serve as technical advisor to National Gallery Representatives and/or the General Counsel's office on any actions which have been through the administrative process and have been pursued in the legal process.
  • Provide advice and technical assistance in the handling of disciplinary and adverse actions, performance-based actions, performance improvement plans, and other issues where the primary focus relates to ER.
  • Assist management in developing proposal and decision correspondence, ensuring the correspondence is technically correct, consistent with the facts, and likely to be sustained if the decision is appealed and subject to third party review.
  • Advise employees on rights and procedural requirements for responding to proposals and for filing complaints, grievances, and appeals.
  • Draft, finalize, and process medical letters, adverse actions, performance-based actions, and management responses to grievances, consistent with pertinent laws, rules, regulations, the CBA, and internal National Gallery policies.
  • Conduct fact-findings, review, and/or investigations of employee concerns and/or allegations of misconduct consistent with National Gallery policies and procedures. Develop investigation plans, interview witnesses, draft statements, obtain supporting documents, and draft well supported findings and recommendations for management consideration and action.
  • Process negotiated grievances, unfair labor practice complaints, and other labor relations activities consistent with the collective bargaining agreement and statutory requirements; review and analyze issues; perform research to identify and development pertinent information; prepare written statements of case and management decision letters.
  • Participate in developing, modifying and/or conducting basic and/or refresher training in employee and labor relations policies and procedures in such areas as grievances, disciplinary actions, appeals, and performance management for the National Gallery's managers, supervisors, and other relevant staff.

Requirements

Conditions of Employment

  • You must be a United States Citizen.
  • This employer participates in the e-Verify program.
  • Males must abide by Selective Service registration requirements.
  • See "Other Information" section regarding Selective Service requirements.

Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience and education (if applicable) as it relates to this job opportunity. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Your resume must include the dates of all qualifying experience (from month/year to month/year) and the number of hours worked/volunteered per week.

This announcement has an application LIMIT OF 100 applications. Therefore applicants should apply as soon as possible. The job announcement will close at 11:59 pm, up to the deadline. Applicants NEED to ensure they provide ALL supporting documentation at the time they apply to the vacancy announcement.

Qualifications

Candidates must meet the Qualification Standards Handbook requirements for the GS-0201-12.

GS-12: A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the GS-11 in the Federal service or private sector. Specialized experience for this position includes providing guidance, advice and assistance to management and employees in addressing work-related problems; establishing and maintaining effective relationships; assisting with labor relations functions; supporting compliance with policies/guidance (e.g., regulatory, statutory, and negotiated) on labor and employee relations functions; recommending conflict management services between management and employees on job-related issues; assisting with management investigations or fact findings based on allegations of harassment, discrimination, or other inappropriate conduct; drafting and preparing well supported adverse and disciplinary actions; processing employee grievances.

GS-13:A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the GS-12 in the Federal service or private sector. Specialized experience for this position includes providing guidance, advice and assistance to management and employees in addressing complex work-related problems; establishing and maintaining effective relationships; advising on labor relations functions; ensuring compliance with policies/guidance (e.g., regulatory, statutory, and negotiated) on labor and employee relations functions; providing conflict management services between management and employees on job-related issues; conducting management investigations or fact findings based on allegations of harassment, discrimination, or other inappropriate conduct; drafting and finalizing well supported adverse and disciplinary actions; processing employee grievances.

Your application and resume must demonstrate that you possess the following knowledge, skills and abilities (KSAs). Do not provide a separate narrative written statement. Rather, you must show in your resume how your past work experience demonstrates that you possess the KSAs identified below. If asked to do so, cite specific examples of employment or experience contained in your resume and describe how this experience has prepared you to successfully perform the duties of this position. DO NOT write "see resume" in your application!

Those applicants who meet the minimum qualification requirements will be evaluated against these factors to determine the best-qualified candidates.

  1. Expert knowledge of human resources principles, concepts, practices, policies, regulations etc. as they pertain to employee relations matters sufficient to serve as a technical expert providing advice, guidance and assistance to National Gallery managers and supervisors on complex problems and issues, and to represent the National Gallery in arbitration and other proceedings on ER matters.
  2. Knowledge of human resources principles, concepts, practices, policies, regulations etc. as they pertain to labor management relations matters sufficient to serve as a technical expert providing advice, guidance and assistance to National Gallery managers and supervisors on complex problems and issues.
  3. Knowledge of and skill in oral communications and negotiations techniques sufficient to represent the National Gallery in bargaining sessions, arbitration and other third-party settings, and to convince supervisors and managers to accept advice and guidance on LR/ER matters.
  4. Knowledge and skill in the application of analytical techniques sufficient to investigate and analyze issues, posit solutions, and develop recommendations for action by the appropriate supervisor/manager, as well as to evaluate labor responses to current, National Gallery policies, programs, and activities and to anticipate responses to related matters that may be proposed.

Note: Applicants who are referred to the hiring office for selection consideration may be required to submit writing and/or work samples as part of the interview/selection process. If the hiring office decides to request a writing and/or work sample as part of its selection process, the vacancy contact will reach out to you by email to: (1) inform you of this requirement; and (2) provide further instructions.

 "Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Time-in-Grade: Current Federal employees must meet time-in-grade requirements by the closing date of this announcement to receive consideration under merit promotion procedures.

CTAP/ICTAP candidates: To be considered "well qualified" you must meet all of the requirements as described in this section.

You must meet all qualifications and eligibility requirements by the closing date of this announcement.

Education

Although this position does not have a positive education requirement, you may submit copies of your transcripts or a course listing. You must provide documentation supporting your education claims.

Education must be obtained from an accredited institution recognized by the U.S. Department of Education.

Foreign education must be reviewed by an organization recognized by the U.S. Department of Education. For special instructions pertaining to foreign education and a list of organizations that can evaluate foreign education, see the Department of Education website.

Additional information

• The National Gallery of Art fosters a diverse and inclusive workplace and is an Equal Opportunity Employer.

• More than one selection may be made from this vacancy announcement.

• Some positions may require completion of a probationary period of up to 1 (one) year.

• AN EXTERNAL SELECTED CANDIDATE MUST BE FINGERPRINTED AND RECEIVE A BACKGROUND INVESTIGATION, RESULTING IN A SATISFACTORY SUITABILITY DETERMINATION BEFORE BEING HIRED FOR THIS POSITION.

• All males born after December 31st 1959 must abide by laws regarding Selective Service registration. To learn more about this law, visit the Selective Service web page, Who Must Register. If you are not registered and don't have an approved exemption, you will not be eligible for employment with the Federal government.

EEO Policy: https://help.usajobs.gov/index.php/EEO_Policy_Statement

Reasonable Accommodation Policy: https://help.usajobs.gov/index.php/Reasonable_Accommodation_Policy_Statement

Veterans Information: https://help.usajobs.gov/index.php/Veterans_Information

Selective Service Registration: http://www.sss.gov/

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated and rated under the Category Rating and Selection procedures. The quality categories are defined as "Best Qualified", "Well Qualified", and "Qualified".

Based on your responses to the job-specific self-assessment questions, eligible candidates are placed for selection consideration into one of three pre-defined quality categories as described below:

Best Qualified Category - In addition to meeting minimum qualifications for the position, candidates must fully demonstrate proficiency in all major aspects of the position.

Well Qualified Category - In addition to meeting minimum qualifications, candidates must demonstrate proficiency in some, but not all of the major aspects of the position.

Qualified Category - In addition to meeting minimum qualifications, applicants must demonstrate a basic level of knowledge, skill and ability of the position.

Note: Applicants who are referred to the hiring office for selection consideration may be required to submit writing and/or work samples as part of the interview/selection process. If the hiring office decides to request a writing and/or work sample as part of its selection process, the vacancy contact will reach out to you by email to: (1) inform you of this requirement; and (2) provide further instructions.

If you are eligible for career transition assistance plans such as ICTAP or CTAP, you must meet the definition of "well qualified" which is defined as having a score of 85 or better.

Application of Veterans Preference: The Category Rating Method does not add veterans' preference points or apply the "rule of three," but protects the rights of veterans by placing them ahead of non-preference eligibles within each pre-defined quality category. Preference eligibles who meet minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent (i.e., CPS and CP) must be listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher.

If your resume is incomplete or does not support the responses you provided in your online questionnaire, or if you fail to submit all required documentation before the vacancy closes, you may be rated 'ineligible', 'not qualified', or your score may be adjusted accordingly.                                                                                             

            


You may preview questions for this vacancy.

Required Documents

Please carefully review the following list to determine what documentation you need to submit.

Some documents may not apply to all applicants. If you are unsure, click the link for each document type to read more.

ALL APPLICANTS: You must submit a resume supporting your specialized experience and responses to the online questionnaire.

  • Your resume should list all work experience (paid and unpaid); you should list the full name and address of the each employer.
  • Your experience listing should show the start and end dates (include month, day, and year); you must also list the average number of hours per week that you worked.
  • Your resume should also include any education and training you have completed (list the program title, subject area, number of hours completed, and completion date).
  • For more information about what to include in your resume, please view this USAJOBS Resume Tutorial video on YouTube.
  • It is important that your resume is complete and thorough. If any of the above information is not included in your resume, we may not be able to fully credit you for your experience.

If specific educational requirements are indicated for this vacancy: Documentation verifying your educational claims which can include unofficial transcripts or any report listing institution, course title, credits earned and final grade. Please see the Education section for more information.

Current and former Federal employees: Most recent SF-50 (Standard Form 50 - Notice of Personnel Action).

To properly verify status eligibility, your SF-50 must show the following. If you do not submit an appropriate SF-50, we cannot verify your status eligibility!

  1. Full position title;
  2. appointment type;
  3. occupational series;
  4. pay plan, grade, and step;
  5. tenure code; and
  6. service computation date (SCD).

Displaced Federal employees: To be considered CTAP/ICTAP eligible, you must submit documentation verifying your involuntary separation and CTAP/ICTAP status. Please see the OPM Guide to Career Transition for more information.

Veterans: Veteran eligibility documentation (DD-214, VA Letter, Standard Form (SF) 15 as applicable). Please note: If you are a veteran who has not yet been discharged, you may provide a statement of intent to discharge from your agency which will allow you to apply under the (Veterans Opportunity to Work) VOW to Hire Heroes Act of 2011.

Persons with Disabilities: Individuals with intellectual disabilities, severe physical disabilities, or psychiatric disabilities may apply for appointment through the Schedule A hiring authority. Certified verification of a disability from a licensed medical professional; a licensed vocational rehabilitation specialist; or any Federal, state, or District of Columbia agency or U.S. territory that issues or provides disability benefits is required.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

How to Apply:

Click on the "Apply Online" button on the upper right side of the page.

  • You must have a USAJOBS account and be logged in.
  • You must have a completed resume. (You may use the Resume Builder in USAJOBS)
  • You must respond to all applicant assessment questions, carefully following all instructions provided.
  • You will be able to upload additional supporting documentation, which may include, but not limited to transcripts, notification of personnel actions (SF-50), certifications and verification of veterans status (SF-15, DD-214)

 
The complete application package, including any additional supporting documents required for this position is due in the National Gallery of Art Personnel Office on the closing date of the announcement by 11:59 PM Eastern Time.


 NOTE: Applicants who cannot apply on-line must request a hard copy application packet from the Agency Contact listed in the vacancy announcement.  Resumes and/or supporting documentation alone will not be considered without the inclusion of a hard copy application packet. The complete package is due no later than 5:30 PM Eastern Time on the closing date of this announcement.

The National Gallery of Art receives many applications for each job.  Each application is reviewed carefully which may take a few weeks.  You may also check your application status by logging into www.usajobs.gov and selecting the tab "My USAJOBS.

Agency contact information

Staffing
Phone
202-842-6814
Fax
000-000-0000
Email
staffing@nga.gov
Address
National Gallery of Art
4th and Constitution Avenue NW,
Washington, District of Columbia 20565
United States
Learn more about this agency

Next steps

After each step in the recruitment process, your status will be updated in our application tracking system. Once this happens, if you have elected to receive e-mail updates, you will be notified through your USAJOBS registered e-mail address. If you have not elected e-mail updates, you can review your current application status in USAJOBS at any time. Please check that your USAJOBS profile contact information is current and correct each time you apply to a job--this will ensure we are able to contact you as quickly as possible.

In addition to changing your status online, we will send you e-mail notifications at each major step in the process, to include: application received, eligible or not eligible, referred or not referred, selected or not selected.

We expect to make a selection within 30 to 90 days of the closing date of this announcement.  


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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