Human Resources Specialist (Information Systems) Job

Vacancy No. 27-HC-13101193-MP Department Department of Energy Headquarters
Salary $61,722.00 to $111,087.00 Grade 9 to 11
Perm/Temp Permanent FT/PT Full-time
Open Date 10/29/2026 Close Date 11/4/2026
Job Link Apply Online Who may apply Status Candidates
Locations:
Golden, COWashington, DCCincinnati, OHOak Ridge, TN


Human Resources Specialist (Information Systems)

Department of Energy
Department of Energy Headquarters
Office of the Chief Human Capital Officer - Office of HR Operations & Client Services

Summary

This position is part of the Office of the Chief Human Capital Officer, Department of Energy. As a Human Resources Specialist (Information Systems), you will assists higher graded specialist with researching advice and guidance to be provided to HR directors, supervisors, regional automation points of contact, regional staff members, managers, and employees regarding the operation, maintenance, use of automated systems and capabilities.

Duties

This is a developmental position. Applicants selected at the GS-09 or GS-11 grade level will have promotion potential to the Human Resources Specialist (Information Systems), GS-0201-12. This position will be filled at either the GS-09 or the GS-11 grade level.

As a Human Resources Specialist (Information Systems) GS-09 you will:

  • Assists senior specialists with researching, diagnosing, and resolving HR information system issues, providing customer assistance and technical guidance to managers, employees, and regional points of contact.
  • Assist with identifying issues, upgrades, and enhancements; monitors data quality; resolves user help-desk tickets; and documents errors or workarounds.
  • Assists with extracting, manipulates, and analyzes HR data from multiple enterprise databases to fulfill routine and ad hoc reporting requests that inform leadership decision-making.
  • Reviews HR automated workflows to identify opportunities to replace manual tasks with automation, assisting with the development of standard operating procedures (SOPs) and user job aids.
  • Assist with processing performance and awards, assisting with spreadsheets during performance end of year closure.
  • Assists with correction and processing new actions as applicable, maintains data integrity in Workday and CHRIS.

As a Human Resources Specialist (Information Systems) GS-11 you will:

  • Researches, diagnoses, and resolves HR information system issues, providing customer assistance and technical guidance to managers, employees, and regional points of contact.
  • Supports cyclical and mass HR operations such as annual performance appraisals, award calculations, settlement agreements, and account access management across systems like Workday, CHRIS, eOPF, and USA Staffing.
  • Reviews HR automated workflows to identify opportunities to replace manual tasks with automation, assisting with the development of standard operating procedures (SOPs) and user job aids.
  • Identifies system issues and enhancements; monitors data quality; resolves user help-desk tickets; and documents errors or workarounds.
  • Processes corrections and new actions as applicable, maintains data integrity in Workday and CHRIS.

Requirements

Conditions of employment

  • You must be a United States Citizen.
  • This employer participates in the e-Verify program.
  • If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. See www.sss.gov.
  • If selected, you may be required to complete a one year probationary period.
  • If selected, your appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
  • This position is not remote, the selectee will be expected to report to the duty station(s) listed. If selected, military spouses, veteran caregivers, and spouses of foreign service employees may be eligible for applicable workplace flexibilities.
  • Occasional travel may be required.
  • This position is not included in a Bargaining Unit.

Qualifications

GS-09 Specialized Experience: A qualified candidate's online resume and personnel records must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-07) in the Federal service. Specialized experience for this position is defined as meeting 2 out of 3 of the following:

1). Troubleshooting basic end-user access issues and routine system error tickets in automated human resources information systems (HRIS);
2). Assisting with executing test scripts to validate software updates and report basic system defects in automated personnel applications;
3). Extracting routine human resources data from enterprise databases to produce standardized reports for management review.
OR
Successful completion of a master's or equivalent graduate degree or at least 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D: Human Resources Management, Human Resources Information Systems (HRIS), Management Information Systems (MIS), Information Technology, Computer Science, Data Analytics/Business Analytics, or a related field.
OR
Combination of education and experience.

GS-11 Specialized Experience: A qualified candidate's online resume and personnel records must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-09) in the Federal service. Specialized experience for this position is defined as meeting 2 out of 3 of the following:

1). Assisting in identifying systemic malfunctions and security permission errors within an automated Human Resources Information System (HRIS);
2). Performing tests of enhancements to validate software releases and verify defect resolutions in HR automated applications;
3). Assisting in developing statistical workforce reports by extracting and joining data from multiple enterprise databases to support organizational decision-making.
OR
Successful completion of a Ph.D. or equivalent doctoral degree or at least 3 full years of progressively higher level graduate education leading to such a degree or LL.M. if related to the duties of the position: Human Resources Management, Human Resources Information Systems (HRIS), Management Information Systems (MIS), Information Technology, Computer Science, Data Analytics/Business Analytics, or a related field.
OR
Combination of education and experience.

Limit your resume to no more than two (2) pages. If more than two pages are submitted, only the first two pages will be reviewed to determine your eligibility and qualifications. Your full resume will be made available to the hiring manager if you are referred.

"Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Time-in-Grade: Current Federal employees must meet time-in-grade requirements by the closing date of this announcement to receive consideration.

CTAP/ICTAP candidates: To be considered "well qualified" you must (1) meet all of the requirements as described in this section; and 2) be rated "well-qualified", which is defined as having a score of 85 or better.

You must meet all qualifications and eligibility requirements by the closing date of this announcement.

Education

If substituting education for specialized experience you must submit proof of your qualifying education. Failure to provide college transcripts may result in a rating of 'Ineligible'. Education must be obtained from an accredited institution recognized by the U.S. Department of Education. Foreign education must be reviewed by an organization recognized by the U.S. Department of Education. For special instructions pertaining to foreign education and a list of organizations that can evaluate foreign education, see the Department of Education website.

Additional information

  • Shared Certificates: The Department of Energy shares lists of applicants among its internal Departmental Elements and organizations. You may be referred for consideration to other DOE Hiring Managers throughout the Department for more than one position based on this application. By applying to this announcement, you understand your application materials may be shared with multiple Hiring Mangers throughout DOE. If additional positions are filled from this announcement conditions of employment may differ. You will be notified if you are referred for additional positions.
  • New employees to the Department of Energy will be required to successfully pass the E-Verify employment verification check. To learn about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify.
  • Veterans and persons with disabilities are encouraged to apply. For more information, please visit the links at the bottom of this page or visit the FedsHireVets website.
  • If you believe that you are eligible for the Interagency Career Transition Assistance Program (ICTAP), please visit the OPM ICTAP/CTAP website for more information. In order to be considered under the ICTAP program, your application must score within the pre-established "well qualified" category as stated in the Qualifications section.
  • More than one selection may be made from this vacancy announcement.
  • Some positions may require completion of a probationary period of up to 1 (one) year.
  • Many positions require successful completion of a background investigation.
  • Your performance appraisal and incentive awards will be given due consideration in the selection process based on their relation to the duties of the position and the consistency with which they may be considered in evaluating you against other candidates.
  • Hiring incentives may be authorized in accordance with agency policy and if funding is available.
  • Equal employment opportunity policy.
  • Employees or applicants may request Reasonable Accommodation (RA) for assistance, when applying or competing for a job or performing a job due to their medical condition or to exercise their religious beliefs. If you need reasonable accommodation in the application or selection process, please contact the Staffing Specialist listed on this vacancy announcement.
  • Reasonable Accommodation Policy: https://www.energy.gov/hc/articles/reasonable-accommodation-and-personal-assistance-service-procedures
  • Veterans Information: https://www.energy.gov/careers/veterans-military-spouses
  • Selective Service Registration: http://www.sss.gov/
  • The Fair Chance Act prohibits specific inquiries concerning an applicant's criminal or credit background unless the hiring agency has made a conditional offer of employment to the applicant. An applicant may submit a complaint to the agency within 30 calendar days of the date of alleged noncompliance by completing the Fair Chance Act Intake Form and emailing it to the Administrative Investigations Program at AdministrativeInvestigations@hq.doe.gov.
  • Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here.

Your application and resume should demonstrate that you possess the following competencies. Do not provide a separate narrative written statement. Rather, you must describe in your resume how your past work experience demonstrates that you possess the competencies identified below. Use specific examples of employment or experience contained in your resume and describe how this experience has prepared you to successfully perform the duties of this position.

  • Accountability
  • Attention to Detail
  • Customer Service
  • Decision Making
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Personnel and Human Resources
  • Problem Solving
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Systems Testing and Evaluation
  • Teamwork
  • Technology Application
  • Non-competitive Procedures: If you are applying under a non-competitive or special hiring authority, you will still be required to complete the assessment. However, you will not be evaluated against the rating and ranking criteria. Your resume and supporting documentation will be used to determine if you are minimally qualified for this job. Veterans' Preference will be applied when required by the hiring authority (e.g., VRA, Schedule A). Federal employees must meet time-in-grade requirements and current employees must have at least a fully successful or equivalent performance rating to receive consideration.
  • All qualified Non-competitive applicants and the best qualified Merit Promotion and VEOA applicants will be referred to the hiring manager for consideration.
  • Career Transition Assistance Programs: To receive selection priority for this position, you must: 1) meet the eligibility criteria; and 2) be rated "well-qualified", which is defined as having a score of 85 or better.


You must meet all qualifications and eligibility requirements by the closing date ( 11/04/2026) of this announcement. To preview the Assessment Questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/13101193.

Required Documents

To apply for this position, you MUST provide a complete application package which includes:

  • Your two (2) pageRESUME showing all relevant work experience (paid and unpaid) including: duties performed; full name and address of the each employer; start and end dates (month/day/year); work schedule (part-time, full-time, number of hours if intermittent); salary; and any completed education and training (program title, subject area, number of hours completed, and completion date).
  • Cover Letter, optional, expressing additional information not covered in your resume.
  • Transcripts, if specific educational requirements are indicated in this job announcement. Unofficial transcripts or any report listing institution, course title, credits earned (semester or quarter hour) and final grade is acceptable. It is your responsibility to provide adequate proof that you meet the educational requirements.
Submit one or more of the following to support your eligibility(s) to apply to this job announcement:
  • SF-50, "Notification of Personnel Action" (current/former federal employees): Most recent Promotion, Within Rate Increase (WRI/WGI), or Appointment/Conversion SF-50 or Notification of Personnel Action showing you are/were in the competitive service and the highest grade or promotion potential held.
  • Veterans: DD-214 Member Copy 4 showing type of discharge/character of service; current active duty members- certification of expected discharge or release from active duty under honorable conditions dated within 120 days; SF-15 Form and related documentation; VA letter. For more information visit the USAJOBS Help Center & OPM CHCOC website for VOW information.
  • Individuals with Disabilities: Schedule A letter from a physician, local, state or federal rehabilitation office citing your eligibility under 5 CFR 213.3102 (u). For more information visit the USAJOBS Help Center.
  • Certain Military Spouses: Permanent Change of Station (PCS) orders authorizing you to accompany the Military member to the new duty permanent station; OR verification of the member's 100% disability (VA Letter); and/or verification of the member's death while on active duty (DD-1300 and Death Certificate) AND verification of the marriage to the service member (i.e., a marriage license or other legal documentation verifying marriage). For more information visit the USAJOBS Help Center.
  • Other non-competitive or special appointing authorities: provide documentation which supports your eligibility.
  • CTAP/ICTAP Eligible Applicants: To receive selection priority, you must submit the following documentation with your application:
    • Proof of Eligibility: A copy of your agency-issued Reduction in Force (RIF) separation notice, a copy of your separation SF-50 (Notification of Personnel Action) noting transition/displaced status, or other official agency documentation confirming your eligible status.
    • Proof of Performance Rating: A copy of your most recent performance appraisal/rating of record, which must include:
      • Your final rating (must be at least "Fully Successful" or equivalent); and
      • The rating scale/guide (explaining what each level/numeric score means), unless the rating scale is clearly defined on the appraisal document itself.
      • Note: While a formal performance appraisal is highly recommended and requested to expedite your evaluation, if your agency-issued RIF separation notice or other official separation documentation explicitly states that your performance was at least "Fully Successful" (or equivalent) and notes your rating of record, it may be accepted in lieu of a formal performance appraisal. Failure to provide any documentation proving a rating of at least "Fully Successful" or equivalent will result in the loss of your priority consideration. For more information see the OPM Guide to Career Transition.
Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted. Do not provide photos or list a Social Security Number or date of birth on any attachment.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement, as demonstrated in your application and your responses to all assessments required for this position. Overstating your qualifications and/or experience in your application or cheating on the assessment may result in removal from consideration. Responses to assessments must be prepared solely by the applicant. The use of artificial intelligence (AI) tools (e.g., ChatGPT, Gemini, CoPilot) to draft, edit, or generate responses is strictly prohibited and may result in removal from consideration.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Your application will be assessed based on your responses to an online assessment that measures critical general competencies required to perform the job. The assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. For applicants applying under Merit Promotion or VEOA procedures, your score on this assessment will determine if you are considered a 'best qualified' candidate. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section. A complete application package must be submitted by 11:59 PM (EST) on the announcement closing date to receive consideration.


The application process is as follows:

  1. Read all instructions before you begin.
  2. Click "Apply Online."
  3. Complete the application and attach all required documents.
  4. Submit by 11:59 PM ET on the 11/04/2026.
Resume Tips:
  • Max 2 pages and 5MB file size.
  • PDF is recommended to preserve formatting; we also accept GIF, JPG, JPEG, PNG, RTF, TXT, ODT, or Word (DOC/DOCX). No PDF portfolios.
  • Use clear fonts like Lato, Calibri, Helvetica, Arial, Verdana, Open Sans, Source Sans Pro, Roboto, or Noto Sans.
  • Set 0.5-inch margins.
  • Use 14-point font for titles, 10-point for main text.
Managing Your Application: Support:
  • USAJOBS Help: Visit https://www.usajobs.gov/Help/ for login.gov or USAJOBS assistance.
  • Application Issues: If you have difficulty applying online, contact the Agency Contact listed in this announcement during business hours. Take screenshots of any system errors.

To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.
To verify the status of your application, during and after the announcement open period, log into your USAJOBS account; applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each application status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

Agency contact information

Tamika Brown
Phone
240-678-3441
Email
Tamika.brown@hq.doe.gov
Address
Office of the Chief Human Capital Officer
Department of Energy
Human Capital Shared Service Center
1000 Independence Avenue, SW
Washington, DC 20585
US

Next steps

Once you submit your online application, you will receive a confirmation notification by email that your submission was successful. After the closing of the announcement, we will review applications. If you are among the most qualified candidates and your name is referred to the hiring official, you may be contacted directly for a possible interview. We will notify you of the status of your Application Package at the time candidates are referred for consideration, and when the selection process is complete.


If you are interested in being added to our Schedule A or 30% or more Disabled Veterans repository, please submit your information by using the below links.

https://www.usajobs.gov/GetJob/ViewDetails/888564600 - Schedule A Repository 2027 for Department of Energy (HQ Offices only)

https://www.usajobs.gov/GetJob/ViewDetails/888571800 - 30 Percent Disabled Veteran Repository 2027 for Department of Energy (HQ Offices only)

Department of Energy Headquarters

Agency contact information

Tamika Brown
Phone
240-678-3441
Email
Tamika.brown@hq.doe.gov
Address
Office of the Chief Human Capital Officer
Department of Energy
Human Capital Shared Service Center
1000 Independence Avenue, SW
Washington, DC 20585
US

Visit our careers page

Learn more about what it's like to work at Department of Energy Headquarters, what the agency does, and about the types of careers this agency offers.

https://www.energy.gov