INFORMATION TECHNOLOGY SPECIALIST (SYSANALYSIS) Job in Cherry Point, NC

Vacancy No. DE-12519838-25-KUP Department U.S. Marine Corps
Salary $73,286.00 to $95,270.00 Grade 11 to 11
Perm/Temp Permanent FT/PT Full-time
Open Date 10/4/2024 Close Date 10/8/2024
Job Link Apply Online Who may apply Public
Locations:
Cherry Point, NC


Job Description (Please follow all instructions carefully)

Summary

This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not be sent to applicants who respond to this flyer.

This job is open to

Clarification from the agency

U.S. Citizens

Duties

  • You will implement procedures for new system hardware and software and develop local operating procedures.
  • You will receive network, communications, and related operating systems from various sources such as design centers and commercial vendors.
  • You will maintain an inventory of all network hardware and software.
  • You will install, configure, and troubleshoot network and application server hardware, operating system software, and peripheral network equipment (i.e., routers, bridges, cabling systems, network interface cards, etc.).
  • You will implement all network operating system and/or application software and maintain contact with software suppliers to ensure that current releases of software products are in use.
  • You will conduct testing to ensure operability, efficiency, and compliance with existing standards.
  • You will review, evaluate, and fine tune components to achieve peak efficiency within the overall network connectivity.
  • You will provide ongoing support, resolution of problems, and recover of operating malfunctions involving various hardware components and software failures.
  • You will perform system backups to ensure expedient restoration of the database for the respective network equipment.
  • You will participate with user support personnel to train office personnel and functional end users on use of office automation computers, local and wide area networks, and other automated tools.
  • You will analyze equipment and software reliability and utilization reports to identify and correct problem areas and to establish computer and telecommunications performance levels.
  • You will conduct analysis of network usage, user compliance, traffic interruptions, hardware and software capabilities, and other relevant factors.
  • You will identify adverse trends, ineffective practices or procedures, equipment shortcomings, etc.
  • You will review proposals for change which consist of objectives, scope, and users' expectations.
  • You will gather facts about the nature of the work involved in the user's application are, the workflow, the processing actions, and the work product(s) by using customer input.
  • You will analyze data and prepare a project synopsis which compares alternatives in terms of cost, time, necessary equipment and staff, and recommend a course of action.
  • You will provide instruction to functional area users on databases and applications, processing and space utilization efficiencies, security procedures, and backup and program recovery techniques.
  • You will provide customer assistance to current and potential users.
  • You will install shrink-wrapped/Commercial off-the-shelf (COTS) software.
  • You will provide formal or informal training to ensure users understand the relationships of the system and are able to operate it without undue interruption.

Requirements

Conditions of Employment

  • Must be a US Citizen.
  • Must be determined suitable for federal employment.
  • Must participate in the direct deposit pay program.
  • New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
  • Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
  • Males born after 12-31-59 must be registered for Selective Service.
  • You will be required to obtain and maintain an interim and/or final TOP SECRET security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
  • This position is designated as a Cybersecurity Workforce position. You must obtain and maintain the credentials as described in SECNAV M-5239.2 for specialty area Network Operations Specialist level Intermediate within 12 months of appointment.
  • Successful completion of a pre-employment drug test (including marijuana) is required. A tentative offer of employment will be rescinded if you fail to report to the drug test appointment or fail the test. You will be subject to random testing.
  • This position may require travel from normal duty station to CONUS and OCONUS and may include remote or isolated sites. You must be able to travel on military and commercial aircraft for extended periods of time.
  • You will be required to complete training, obtain, and maintain a government credit card for travel and travel-related purchases.
  • This is a Mission Essential position. You will be required to ensure organization or facility continuity of operations and/or completion of tasks that are considered essential to the mission designated by a local or command decision.
  • This position is eligible for part time, substantial or ad-hoc telework at the discretion of management.

Qualifications

Your resume must also demonstrate at least one year of experience at or equivalent to the GS-09 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Examples of Qualifying Experience: Performing duties related to computer networks and/or telecommunications with primary knowledge requirements of information processing methodology, information technology, computer capabilities, and processing techniques.

Attention to Detail - Is thorough when performing work and conscientious about attending to detail; Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately; Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

BASIC REQUIREMENTS:

Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.

In lieu of specialized experience, you may qualify with the following education or combination of both education and experience:

I have successfully completed a Ph.D. or equivalent doctoral degree OR

I have successfully completed 3 full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree

I have a combination of experience and education as described above that equates to one year of experience. My percentage of the required education plus my percentage of the required experience equal one hundred percent.

A transcript must be submitted with your application if qualifying using education. See Required Documents for additional information.

Additional information

This position has been designated as a Cyberspace Workforce position in the DoD Cyber Workforce Framework (DCWF) work role of Network Operations Specialist proficiency level Intermediate and, as a condition of employment, the incumbent of the position is required to obtain and maintain qualification in accordance with DoDM 8140.03 Cyber Workforce Qualification and Management Program, February 15, 2023 and supporting Department of Navy policies.

This designation requires the incumbent to:

1. Obtain the foundational qualification within nine months and the residential qualification within 12 months of appointment and maintain those credentials as described in DoDM 8140.03 for DCWF role of 441 Network Operations Specialist proficiency level Intermediate. For more information, please review DoDM 8140.03 and supporting DON policies.

2. Participate in continuous professional development program as described in DoDM 8140.03. An annual 20 hour minimum of Cyber Workforce related continuous professional development must be documented and completed in a current individual development plan signed by both the employee and supervisor. Continuous professional development begins in the fiscal year after the employee has obtained both foundational and residential qualification requirements.

This position is covered by the Department of Defense Priority Placement Program.

Several vacancies may be filled.

A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments.

Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf.

Veteran's preference does not apply when selecting individuals under this specific hiring authority. However, if you claim veteran's preference, you will be required to submit supporting documentation with your application as described in the Required Documents section below.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience.

As vacancies occur, the Human Resources Office will review your resume to ensure you meet the hiring eligibility and qualification requirements listed in this flyer. You will be rated based on the information provided in your resume, along with your supporting documentation.

If selected, you may be required to provide additional supporting documentation.

If after reviewing your resume and supporting documentation, a determination is made that you inflated your qualifications and/or experience, you may be found ineligible/not qualified.

Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

All qualification requirements must be met before being considered for any vacancies.

Required Documents

A complete resume is required. Your resume must show relevant experience, job title, duties and accomplishments. Your resume must show complete information for each job entry to support minimum qualifications. The following information should be provided in your resume, but it is acceptable to provide elsewhere in your application package: employer's name, starting and end dates (Mo/Yr), hours per week, and pay plan, series and grade level (e.g. GS-0201-09) for relevant federal experience. TIP: A good way to ensure you include all essential information is to use the Resume Builder in USAJOBS to create your resume.

Are you claiming membership in any professional organizations, or possession of a license, certificate or credentials? Check the Conditions of Employment section above to see if any are required. If you claim membership, license, certification, or credentials, you must submit a copy of said document in your application package.

Are you using education as a substitute for some or all of the experience requirement? Is there a basic education requirement for this position? Check the Education section above to see what is allowed and what is required. Any claims you make in your resume or assessment questionnaire regarding education or degrees MUST be supported by submitting with your application official or unofficial transcripts or a list of courses, grades earned, completion dates, and quarter and semester hours earned issued from your school. While unofficial transcripts are acceptable for initial application, an official transcript will ultimately be required if you are selected for the position. You may submit a copy your degree(s) if specific coursework does not have to be verified.

Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents contain personal information such as SSN and DOB and some documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove said personal information before you submit your application. You must provide an un-sanitized version of the documents if you are selected.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Interested Applicants must submit resumes/application packages to:

GEORGE CRONK JR. @ george.cronk@usmc.mil

Facsimile applications will not be considered.

All resumes/applications must be received no later than the close date of this flyer.

Please include INFORMATION TECHNOLOGY SPECIALIST (SYSANALYSIS) and DE-12519838-25-KUP in the subject line of the email.

It is the applicant's responsibility to verify that all information in their resume and documents, are received, legible, and accurate. HR will not modify answers/documents submitted by an applicant.

Failure to submit a complete application package will result in an ineligible rating and loss of consideration.

Agency contact information

George Cronk Jr.
Address
MCAS CHERRY POINT
MCAS
PSC Box 8009
Cherry Point, NC 28533
US
Learn more about this agency

Next steps

Qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

Our evaluation will be based on the information you provide. You should expect that we will verify performance, suitability, and security information and take that information into account in making employment offers.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.