Duties
The selectee will serve as a(n) IT Cybersecurity Specialist (SYSADMIN) in the Operational Communications and Integrations. Typical work assignments include:
- Installs, configures, troubleshoots, and provides maintenance and training in response to customer requirements or inquiries (e.g., tiered-level customer support). Typically provides initial incident information to the Incident Response (IR) Specialty. The incumbent work role in the Customer Service and Technical Support specialty area is that of a Technical Support Specialist.
- Installs, configures, troubleshoots, and maintains server configurations (hardware and software) to ensure their confidentiality, integrity, and availability. Manages accounts, firewalls, and patches. Responsible for access control, passwords, and account creation and administration. The incumbent work role in the Systems Administration specialty area is that of a Systems Administrator.
- Conducts software/systems engineering and software systems research to develop new capabilities, ensuring cybersecurity is fully integrated and comprehensive technology research to evaluate potential vulnerabilities in cyberspace systems. The incumbent can be relied upon to perform the following tasks based on the NICE Framework.
This Cybersecurity Specialist (SysAdmin) position starts at a salary of $120,579 (GS-13, step 1), with potential to $156,755 (GS-13, Step 10).
Requirements
Conditions of employment
- U.S. Citizenship is required.
- Males born after 12/31/1959 must be registered for Selective Service.
If selected for this position, you will be required to:
- Obtain and maintain a top secret Tier 5 clearance. For more information visit OPM Mythbuster Page.
- Submit to a drug test prior to your appointment and random drug testing while you occupy the position.
- Submit to a full scope polygraph examination prior to your appointment.
- Undergo frequent travel.
- Submit a financial disclosure report.
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
- your performance and conduct;
- the needs and interests of the agency;
- whether your continued employment would advance organizational goals of the agency or the Government; and
- whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Qualifications
To be considered qualified for this position you must meet the following qualification requirements for the respective grade level in which you are applying.
For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below.
- Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
- Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, ororganizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, orsatisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
The requirements above must be met in additional to the specialized experience.
You qualify for the GS-13 level (starting salary $120,579) if you possess one year of specialized experience equivalent to
the GS-12 level performing duties such as:
- Installing, configuring, troubleshooting, and providing maintenance and training in response to customer requirements or inquiries;
- Providing support for access control, passwords, fire walls, patches and account creation plus administration;
- Conducting technology assessment and integration processes; Developing and supporting a prototype;
- Maintaining incident tracking and solution database; Diagnosing and resolving customer reported system incidents, problems, and events.
The qualification requirements listed above must be met by the closing date of this announcement.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.
Additional information
DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to HRsupport@usss.dhs.gov.
More than one selection may be made from this announcement if additional identical vacancies in the same title, series, grade and unit occur.
Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
This position is covered by Administratively Uncontrollable Overtime (AUO) and additional compensation may be paid at the rate of up to 25% of the base salary.
The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
The Secret Service prohibits employees from having visible body markings (including but not limited to tattoos, body art, and branding) on the head, face, neck, hand and fingers (any area below the wrist bone) (exception: a single conservative and unobtrusive tattoo in the form of a ring is authorized on one finger). Employees who have observable piercings (other than ear lobe piercings) will be required to remove such piercings while engaging in job duties that require interaction with non-Secret Service entities and organizations and when on official travel.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
This announcement is being filled using the Office of Personnel Management (OPM) Direct-Hire Authority. Agencies may appoint candidates directly to jobs, without regard to the provisions of Title 5 U.S.C.3309 through 3318. Therefore, Veterans' preference does not apply when appointing individuals. For more information on Direct Hire Authority please visit: Direct Hire Authority.
Applicants who meet the basic requirement and specialized experience for the position will be referred to the selecting official for further consideration. Traditional rating and ranking of applicants do not apply to the announcement.
Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are encouraged to include that information in their application and submit supporting documentation (See Required Documents section for information on substantiating documents).
Upon review, your resume and/or supporting documents need to support your answer choices to the assessment questionnaire. Your resume must also reflect the one year of specialized experience requirement, in order to be considered. If the one year of specialized experience, equivalent to the next lower grade level cannot be identified in your resume, you will be considered not qualified. The competencies or knowledge, skills, and abilities needed to perform this job are:
- Customer Service
- Information Systems/Network Security
- Information Technology Research and Development
Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the Federal government, you are not ICTAP eligible. View information about ICTAP eligibility on OPM's Career Transition Resources website. To be considered eligible under ICTAP, you must be placed in the well-qualified category for this position, as described above. In addition, you must submit the supporting documents listed under the required documents section of this announcement.
An interview may be required for this position. If an interview is required, failure to complete the interview may result in removal from further consideration.
Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.