IT Request Processing Technician #283 Job in Washington, DC

Vacancy No. req951 Department Senate
Salary $63,277.00 to $110,790.00 Grade 00 to 00
Perm/Temp Permanent FT/PT Full-time
Open Date 4/22/2026 Close Date 5/6/2026
Job Link Apply Online Who may apply Public
Locations:
Washington, DC


Summary

The Senate Sergeant at Arms is seeking an IT Request Processing Technician. The complete vacancy announcement and application can be found on the United States Senate Career Page at https://sen.gov/1VNZQ. This vacancy announcement closes at 7pm EST on the closing date. Late applications will not be accepted.

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Duties

Processes and tracks Technology Catalog Orders. Creates Purchase Orders and Purchase Requisitions and approves invoice. Changes and track Orders (Purchase Order Modification). Creates Contract Orders & Modifications (SharePoint, IQ, Scheduling, Web Design etc.) and forwards Purchase Orders with contract documentation to vendor. Manages and coordinates the Studios Senate Media Centers (Democratic & Republican Recording Studios). Manages and coordinates SAA Office Automation Orders. Other duties as assigned.

Requirements

Conditions of employment

  • For conditions of employment and citizenship requirements, please visit the job announcement on the United States Senate Career Page at https://sen.gov/YO0NL.

Qualifications

Other Duties/ Responsibilities

  • Initiate POs for Senate IT approved equipment.
  • Assist customers with purchases of non-standard IT equipment.

Required Work Experience

  • 1-2 years.

Required Special Skills/ Knowledge

  • As part of our hiring process, we may conduct a skills assessment to better understand an applicant’s proficiency in key areas relevant to the role. 
  • Effective Communication.
  • Work experience with ServiceNow, Asset Management and excel.

Desired Qualifications

  • Working knowledge of ServiceNow, Asset Management and Microsoft Excel.
  • Basic knowledge of billing and invoicing.
  • Effective problem-solving skills with a high attention to detail.
  • Able to prioritize multiple tasks, while effectively managing daily workflow.
  • Able to be a problem solver, handling sensitive situations and customer needs.
  • Able to be an effective team player while working in a remote climate.

Working Conditions

  • No exceptional physical demands.

Education

High School Diploma, GED.

Additional information

The Sergeant at Arms is an equal opportunity employer in accordance with the requirements of Senate rules, regulations, and applicable Federal Laws. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. Decisions to grant reasonable accommodations will be determined on a case-by-case basis. Please email SAARecruitment@saa.senate.gov with “Applicant Accommodation” in the subject line. No moving, relocation or pre-employment travel expenses will be paid for this position, or while in application for this position.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated by a panel on the quality and extent of your total accomplishments, experience, and education. Highly qualified candidates may be interviewed and a reference check conducted.

Required Documents

  • Your resume should include relevant work experience, applicable education and your contact information. For current or previous federal employees, include the pay plan, series and grade.

Subject to background/security investigation.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

All applicants must apply for jobs online using this link: https://sen.gov/YO0NL. Paper application materials, resumes and attachments that are sent via email, mail or brought in-person will not be considered or accepted. All applicants MUST attach their documents to the online employment application.

Agency contact information

Email
SAARecruitment@saa.senate.gov
Address
U.S. Senate Sergeant at Arms
US. Senate Capitol Office Building
Washington, DC, Washington, DC 20001

Next steps

Qualified candidates will be contacted directly.

Senate

The Office of the Sergeant at Arms (SAA) is the largest in size of staff and budget in the Senate. It is responsible for all Senate computers and technology support services, recording and photographic services, printing and graphics services, and telecommunications services. The SAA also provides assistance to all Senate offices with their staffing, mailing, purchasing, and financial needs. The offices of the SAA that are responsible for providing these and other services include Capitol Facilities, the Operations Division, Customer Relations, Financial Operations, Human Resources, and Information Security. The SAA also shares responsibility for the U.S. Capitol Police, the Senate Page Program, the Senate Office of Training and Development, and the Capitol Telephone Exchange. The Sergeant at Arms is an excepted service agency. Employment with the Sergeant at Arms does not confer the "Competitive Status" that generally results from selection and service in Competitive Service agencies.

Agency contact information

Email
SAARecruitment@saa.senate.gov
Address
U.S. Senate Sergeant at Arms
US. Senate Capitol Office Building
Washington, DC, Washington, DC 20001

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