IT SPECIALIST (CUSTSPT) (TITLE 32) Job in Jefferson Barracks, MO

Vacancy No. MO-12516788-AF-24-329 Department Air National Guard Units
Salary $74,299.00 to $96,586.00 Grade 11 to 11
Perm/Temp Permanent FT/PT Full-time
Open Date 8/16/2024 Close Date 8/15/2025
Job Link Apply Online Who may apply Public
Locations:
Jefferson Barracks, MO


Summary

THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION.

This National Guard position is a GS-2210-11 IT SPECIALIST (CUSTSPT) (TITLE 32), Position Description Number D1557000 and is part of the MO 131st Bomb Wing.

APPOINTMENT FACTORS: This is a Permanent Excepted Service position. This is a bargaining unit position.

This job is open to

Clarification from the agency

WHO MAY APPLY: All qualified Missouri traditional guard members and those eligible for enlistment, appointment or transfer into the Missouri Air National Guard.

Duties

  • Monitors, maintains, and recommends optimum voice and data network systems configuration and architecture which includes administering and programming the system's messaging, broadcasting, and automated attendants
  • Monitors, maintains, and recommends optimum voice and data network systems configuration and architecture which includes administering and programming the system's load capacity, call restrictions, and classes of services.
  • Performs all software upgrades and troubleshooting of the operating system and switch hardware using appropriate software solutions or diagnostic equipment.
  • Applies diagnostic and network management equipment to test, configure, evaluate, and optimize all circuits and services.
  • Develops detailed lists of equipment and capabilities to satisfy current requirements for the entire switched system or segments of the complete switched system.
  • Designs, develops and conducts technical and operational tests and evaluations of a wide range of communications equipment and systems.
  • Designs specific kinds of communications networks, according to operating requirements, planned traffic and the location of stations and users.
  • Conducts site surveys for information systems equipment, verifying adequacy of network cable, power, and general condition.
  • Assembles cables and connectors for military and/or commercial interface.
  • Installs, configures and programs networking equipment to include routers, network encryption devices, switches, channel switch units (CSU), digital switch units (DSU) and multiplexers
  • Programs and uses remote management tools to administer and operate active networks.
  • Evaluates and recommends commercial of-the-shelf software (COTS) solutions for all telecommunications requirements.
  • Coordinates with outside agencies and customers to provide required services and technical solutions.
  • Develops and manages problem and trend analysis data of communications equipment and systems.
  • Prepares, maintains and submits applicable maintenance records and reports.
  • Administers the Maintenance Standardization and Evaluation Program (MSEP) within the work center.
  • Performs other duties as assigned.

Requirements

Conditions of Employment

  • Creditable Service for Annual Leave accrual may be granted to new employees if he/she possesses superior qualifications essential to the position; and which were acquired through performance in a non-federal or active duty uniformed service position.
  • The duties performed in a non-federal or active duty uniformed service position must directly relate to the position to which appointed and such qualifications are necessary to achieve an important agency mission or performance goal to be eligible.
  • NATIONAL GUARD MEMBERSHIP IS REQUIRED. If you are not sure you are eligible for military membership, please contact an Air National Guard recruiter at 1-800-864-6264 prior to applying for this position.
  • Selectee will be required to wear the military uniform.
  • Acceptance of an Excepted Service position constitutes concurrence with these requirements as a condition of employment.
  • Applicants who are not currently a member of the National Guard must be eligible for immediate membership and employment in the National Guard in the military grade listed in this announcement.
  • Males born after 31 December 1959 must be registered for Selective Service.
  • Individuals on incentive bonuses may be subject to recoupment or termination, contact the State Incentives Manager at Whiteman AFB at (660) 687-7394 or at St. Joseph at (816) 236-3339 for any questions concerning recoupment or termination.
  • May be required to successfully complete a probationary period.
  • Participation in direct deposit is mandatory.
  • Failure to complete management prescribed courses for full-time support personnel within the first year of employment or assignment, may be cause for reassignment or termination.
  • Advanced in hire rate may be granted to set pay above the minimum rate of the grade for a new employee if he/she possesses superior qualifications relevant to the positions' requirements and is essential to accomplish the agency's mission.

Qualifications

MILITARY REQUIREMENTS: Compatible military grade and assignment required prior to the effective date of placement. This is an Excepted Service position that requires membership in a compatible military assignment in the employing state's National Guard. Applicants who are not currently a member of the National Guard must be eligible for immediate membership. If you are not sure you are eligible for military membership, please contact a National Guard recruiter at 1-800-864-6264 prior to applying for this position. Selected candidate will be required to be in a compatible military assignment prior to effective date of placement. Selected candidate must be AFSC qualified within 12 months from date of appointment.

Maximum Military Grade - MSgt (E-7)

Minimum Military Grade - SrA (E-4)

Supervisor must verify that selected individual occupies a compatible military position. Technicians will not be militarily senior to their full-time supervisor or wage leader (grade inversion).

GENERAL EXPERIENCE: Must possess experience that provided you basic knowledge of data processing functions and general management principles that enable you to understand the stages required to automate a work process; experience in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems.

GS-11 SPECIALIZED EXPERIENCE: Mustpossess 36 months of specialized experience that demonstrates thorough knowledge of a wide range of technical methods in the detailed performance characteristics of specific information technology and telecommunications equipment, systems, services and transmission media. Experience must demonstrates an in-depth understanding of basic electronics theory and operating principles, the applications of existing and planned technology to communications requirements, equipment interoperability and compatibility, and the methods and techniques for acquiring equipment, systems and services to accomplish information transfer. Experience must demonstrate thorough knowledge of customer support principles and methods to participate in the planning and delivery of customer support services to the organization; to install, configure, upgrade and troubleshoot any hardware and software components; to present formal and information training and assistance to customers; and to report, respond to, and resolve customer requests.

Must currently possess or have held AFSC 3D190, 3D0X2, 3D0X3, 3D1X1, 3D1X2, 1D7X1B, or 1D7X1.

DOD Information Awareness Certification Requirements:

The employee must obtain and maintain at a minimum a Secret security clearance.
Incumbent must possess or be able to obtain and maintain certifications per DoD Directive 8570.1-M, AR 25-2, and as detailed in the Information Assurance (IA) Training and Certification Best Business Practice (BBP).Failure to satisfactorily obtain and maintain required certifications in accordance with the listed publications are grounds for termination.

Selectee is required to satisfactorily complete the appropriate training and obtain the required certification/recertification for this position as outlined in DoD Publication 8570.01-M, Information Assurance Workforce Improvement Program, dated 19 December 2005 (incorporating Change 1 dated 15 May 2008).

This is an open continuous announcement. Applicants will be reviewed monthly. Recruitment will continue through the closing date or until the position is filled.

Education

Substitution of Education for Specialized Experience at the GS-11 grade level: Must possess a Ph.D. or equivalent, or three years of progressively higher level graduate education in computer science, engineering, information science, or information systems management leading to such a degree.

Additional information

If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

Required Documents

To apply for this position, you must submit a complete Application Package which includes:

1. Your resume showing work schedule, hours worked per week, dates (including Month and Year, e.g., 02/2017, Feb 2017, etc.) of employment and duties performed.

Helpful Hints for Applying:
- Ensure that your resume contains your full name, address, phone and at least your last four digits of your social security number.

- Include details about the experience that relates to the position you are applying for.

- Be specific and always include Month and Year for the dates of your experience.

- Be sure to include your applicable military experience and explain the duties of the MOS/AFSC held.

2. If you are using education to qualify for this position OR education is a mandatory requirement to meet qualifications, YOU MUST submit copies of college transcripts that identify each course, the college or university, semester or quarter hours earned, grade and grade-point received. Submitting a certificate or a degree will not suffice. You must submit transcripts when required. Photocopies are acceptable.

3. If if you have previous Federal Civil Service employment or are employed by another Federal Agency, please submit a copy of your last Notification of Personnel Action, SF-50. If you have never been a Federal Civil Service employee, this is not a requirement. This is also not a requirement for current Technicians employed by the Missouri National Guard.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12516788

A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.


To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

Agency contact information

Morgan Marsh
Address
MO 131st Bomb Wing
511 Spirit Boulevard
Whiteman AFB, MO 65305-5055
US
Learn more about this agency

Next steps

Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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