Summary
This position is located in the U.S. Department of Justice (DOJ), Office of Justice Programs (OJP), Office of the Chief Information Officer (OCIO).
This position is also being announced to All U.S. Citizens under JP-26-022.
This job is open to
Clarification from the agency
This announcement is open to current or former federal employees in the competitive service and specific hiring authorities.
Duties
Seeking IT professionals to serve as a Product Manager for various opportunities such as OJP's ServiceNow portfolio, DOJ's Grants Management System (JustGrants), or OJP's Data Management, Reporting, and Analytics (DMRA) platform.
The duties and responsibilities for a GS- 2210-15 generally include, but are not limited to, the following:
- Leads development and refinement of enterprise product and service strategies and roadmaps for mission-critical IT systems to ensure alignment with organizational goals and modernization priorities.
- Develops and manages complex program and product plans involving interdependent processes, concurrent tasks, limited resources, and competing priorities across the Office of Justice Personnel (OJP) and the Department of Justice (DOJ).
- Evaluates product performance, user experience, and operational efficiency to identify opportunities for modernization, improved value delivery, and increased mission impact.
- Determines short- and long-range resource needs-including personnel, budget, and technology-and recommends allocation strategies based on workload, fiscal constraints, and strategic priorities.
- Defines and prioritizes product requirements using user research, data analysis, stakeholder engagement, and enterprise constraints, balancing complex dependencies and resource limitations.
- Collaborates with senior executives, subject matter experts, and stakeholders to develop, measure, monitor, and communicate program and product performance, risks, and constraints.
- Implements and oversees enterprise risk management processes, identifying, mitigating, monitoring, and tracking risks across the product lifecycle.
- Ensures compliance with OJP's System Development Life Cycle (SDLC), Enterprise Architecture Framework, and cybersecurity requirements by embedding measurable, actionable elements into program and product planning.
- Supports enterprise-wide improvement of program and product management services by developing plans, procedures, and methodologies, and leading cross-functional teams.
- Provides expert technical guidance and represents OJP in interagency groups related to IT, product management, and government grant-making, advocating for consistent enterprise practices and policies.
Requirements
Conditions of employment
- You must be a United States Citizen.
- You will be required to complete a pre-employment security investigation and background check which includes a drug screening.
- Selective Service registration is required for males born on, or after, December 31, 1959. Those not registered should have an approved exemption on file.
- You must meet all eligibility requirements by the closing date of this announcement and continue to meet these requirements throughout the hiring process. Offers can be rescinded if requirements are not met.
- Financial Disclosure: If selected, you may be required to disclose financial information in accordance with DOJ and Federal ethics guidelines.
- Security Requirements: Non-Sensitive/Moderate Risk
- A USA Hire assessment is required. An email will be sent with additional information after you submit your application. You will have 48 hours from the closing date of this announcement to complete the assessment.
Qualifications
To qualify for the position of IT Specialist, at GS-2210-15, you must meet the qualification requirements listed below.
Basic Entry Requirements:
Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.
Individuals must have IT-related experience demonstrating each of the four competencies listed below:
- Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
- Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Specialized Experience:
Applicants must have one (1) year of specialized experience equivalent to at least the GS-14 level. Specialized experience is experience which is in or related to the line of work of the position to be filled and which has equipped the applicant with the specific knowledge, skills, and abilities to successfully perform the duties of the position.
Examples of specialized experience include:
- Leading development and refinement of enterprise product strategies, roadmaps, or multi-year plans for complex IT or e-Government systems involving cross-functional teams and multiple stakeholders;
- Managing complex product or program plans with interdependent tasks, overlapping deadlines, limited resources, or competing organizational priorities;
- Evaluating IT system performance, user experience, or operational efficiency to identify modernization opportunities, improve value delivery, and enhance enterprise outcomes;
- Conducting business process studies and translating findings into formalized policies, Product Charters, SOPs, or governance documentation;
- Applying Agile methodologies, user-centered design principles, or enterprise architecture frameworks to develop and maintain IT product plans, governance structures, or performance reporting mechanisms;
- Providing expert consultation on product management, technology adoption, IT lifecycle processes, or enterprise service delivery and representing an agency on committees or working groups related to IT, product management, or federal grant-making systems;
- Conducting analysis or evaluation of complex enterprise technology programs, including statistical analysis, feasibility studies, conflict resolution between mission needs and technical requirements, or interpreting market trends for strategic planning.
Online Assessment:
This position requires an online assessment. After you submit this application, you will receive an e-mail informing you that a USA Hire assessment is required of you. You will have 48 hours from the closing date of this announcement 10/21/2026 to complete the assessment as this assessment is part of your application.
You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
- Occupational Interaction Assessment:
- Accountability
- Attention to Detail
- Customer Service
- Flexibility
- Influencing/Negotiating
- Integrity/Honesty
- Interpersonal Skills
- Learning
- Self-Management
- Stress Tolerance
- Teamwork
- Occupational Judgment Assessment
- Occupational Reading Assessment
- Occupational Reasoning Assessment
You
MUST meet all qualification requirements, including time-in-grade, by the closing date of this announcement, 10/21/2026.
Your resume must support your responses to the online questionnaire and the qualification requirements. Failure to do so may result in an ineligible rating.
See the Required Documents section for important notes about what must be included in your resume.
Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone. No substitution of education for experience is permitted.
Additional information
- OJP offers opportunities for flexible work schedules.
- Additional selections may be made from this announcement.
- Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race, sex, color, religion, or national origin
- Probationary Period: You may be required to serve a 1-year probationary period to evaluate your fitness and whether continued employment advances the public interest. We may consider: 1) performance and conduct; 2) agency needs and interests; 3) advancement of agency/Government organizational goals; and 4) Federal service efficiency. Upon completion, employment terminates unless you receive written certification that your continued employment advances the public interest.
- EEO Statement/Policy: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. More information can be found here: https://www.justice.gov/jmd/media/1425556/dl?inline.
- DOJ Reasonable Accommodation Policy: Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. The DOJ Reasonable Accommodation policy can be found here: https://www.justice.gov/jmd/reasonable-accommodation#policy
- Fair Chance to Compete for Jobs: The Fair Chance Act prohibits Federal agencies from requesting an applicant's criminal history information before the agency makes a conditional offer of employment. If you believe a DOJ employee or Federal contractor acting on its behalf has violated your rights under this Act, you may submit a written complaint within 30 days of the date of the alleged non-compliance directly to . Note: In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201(b) certain positions are exempt from the provisions of the Fair Chance Act.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated for this job based on how well you meet the qualifications above.
Your complete application package (resume/supporting documentation, online questionnaire, and USA Hire Competency Based Assessment) will be used to determine whether you meet the job qualifications listed on this announcement.
The online assessment measures critical general competencies required to perform the job.
You will not be considered for the position if you fail to complete the assessment. Your USAHIRE assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments. If you would like to preview the application questionnaire, please see: https://apply.usastaffing.gov/ViewQuestionnaire/13085331
If you are basically qualified for this job and are found to be among the top candidates, you will be referred to the selecting official for employment consideration.
For Non-Competitive applicants: If you are basically qualified for this job, as described above, you will be referred to the selecting official for employment consideration.
For Interagency Career Transition Assistance Plan (ICTAP)/Career Transition Assistance Plan (CTAP) applicants: If you have CTAP/ICTAP eligibility and are found well-qualified for this vacancy, you will receive selection priority over other candidates. To be found well-qualified, you must meet all qualification requirements, demonstrate the capacity, adaptability, and special skills needed to perform the position's duties, and score 85 or better on established ranking criteria. Candidates will be assessed through a job analysis-based evaluation that allows for demonstration of required competencies and does not rely solely or principally on automated self-assessment.
Technical Qualifications:
Applicants identified for interview, will be further evaluated on the following technical qualifications:
- Enterprise Product/Service Strategy and Regulatory Compliance
- Program and Product Cost, Resource, and Performance Analysis
- Enterprise Monitoring, Evaluation, and Technology Lifecycle Oversight
- Technical Assistance, Training, and Enterprise Stakeholder Engagement
- Enterprise Monitoring, Evaluation, and Technology Lifecycle Oversight
Overstating your qualifications and/or experience in your application materials, application questionnaire, or during an interview may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.
Required Documents
Incomplete applications will not be considered.
Resume (Maximum 2 pages):
Include for each job:
- Official position title
- Employer name and contact information
- Start and end dates (month and year)
- Full-time or part-time hours per week
- Duties performed and accomplishments
See How do I write a resume for more information
Current or Former Federal employee:
- Most recent SF-50 (Notification of Personnel Action) or equivalent agency form (not award SF-50s)
- Must show: Full position title, series, grade and step, organization, duty location, effective date, service type, and tenure status
- Performance evaluation with final rating (or statement explaining why unavailable)
- List of awards from the last 5 years (e.g., superior performance, special act/achievement, quality step increases). Documentation will be forwarded to the selecting official for consideration during selection. This applies to federal and non-federal work
See Current & Former Employees for more information
Veterans or Qualifying Family Members:
Veterans Employment Opportunity Act (VEOA): Preference eligible OR veterans with 3+ years active service
- DD-214 Member #4 Copy showing service dates, character of service, and discharge type; OR
- Certification letter from armed forces confirming expected honorable discharge/release within 120 days
30% or More Disabled Veteran:
- VA Letter with disability rating
- DD-214 Member #4 Copy
- SF-15 (10-point Veterans Preference form)
5 or 10-point Veterans Preference:
- DD-214 Member #4 Copy
- VA Letter (if applicable)
- SF-15
Military Spouse Appointing Authority:
If spouse is on active duty:
- Spouse's active-duty documentation
- Marriage certification
If spouse has 100% disability:
- Documentation showing 100% disability rating
- Marriage certification
If spouse was killed on active duty:
- Documentation of death while on active duty
- Marriage certificate
- Statement certifying unremarried status
See Military spouses for more information
Schedule A (Individuals with disabilities):
- Official letter on letterhead from a doctor or licensed medical professional; Licensed vocational rehabilitation specialist, OR; Federal, state, or local disability benefits agency
- Letter must state you have an intellectual disability, severe physical disability, or psychiatric disability.
See
OPM's Schedule A for more information
CTAP/ICTAP (Career Transition Programs):
- Separation notice, agency RIF letter, OR letter of intent to separate
- Most recent performance appraisal
- SF-50 showing current/former position details
See Career Transition Programs for more information
Land and Base Management:
- Most recent SF-50 equivalent agency form
See Base facilities or land management agency for more information
Peace Corps or AmeriCorps VISTA:
- Certification of service documents
See Peace Corps & AmeriCorps VISTA for more information
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To apply for this position, you must complete the online application questionnaire and submit your supporting documentation. Your complete application package must be submitted by 11:59 PM (EST) on 10/21/2026 to receive consideration.
The application process is as follows:
- Click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
- Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
- After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
- You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
- Click the Submit Application button prior to 11:59PM (ET) on10/21/2026.
- After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you via email notification. The email may be routed to your "Spam" or "Junk" folder.
- If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments.
- Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found on the Additional Application Information page that can be located in the application record in your USAJOBS account.
Essay Questions:
The following four narrative questions provide an opportunity for you to highlight your dedication to public service for the hiring manager and agency leadership (or designee(s)). While your responses are not required and will not be scored, we encourage you to thoughtfully address each question. Please provide a response of 200 words or less to each question (
see the application questionnaire). You will be asked to certify that you are using your own words and did not use a consultant or artificial intelligence (AI) such as a large language model (LLM) like ChatGPT or Copilot.
- How has your commitment to the Constitution and the founding principles of the United States inspired you to pursue this role within the Federal government? Provide a concrete example from professional, academic, or personal experience.
- In this role, how would you use your skills and experience to improve government efficiency and effectiveness? Provide specific examples where you improved processes, reduced costs, or improved outcomes.
- In this role, you will be expected to professionally and efficiently implement executive direction. Provide an example where you implemented leadership direction on a strategy or policy decision that differed from your own recommendation.
- How has a strong work ethic contributed to your professional, academic or personal achievements? Provide one or two specific examples and explain how those qualities would enable you to serve effectively in this position.
Need Help?
If you need help with USAJOBs or the application process, please see the USAJOBS Help website which includes information on managing your account, creating an application, uploading documents, etc.
Reasonable Accommodation:
To request reasonable accommodation for any part of the application and hiring process, please contact the hiring agency contact directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Next steps
Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA).
You will receive e-mail notifications as your application status is updated by DOJ. However, you can also see your application status any time by logging in to your USAJOBS account and looking on the "Applications" page. Click the position title to expand the display for each application in the list.
We strive to extend a final offer of employment within 90 days from the close of this announcement. Additional selections may be made from this announcement within 90 days.