Duties
You will:
- Serve as an expert advisor in the area of business intelligence and application software, development, evaluation and integration.
- Provide post development customer support for applications, serving as a point of contact to address various issues such as augmentation, maintenance, and problem resolution.
- Lead multifunctional development projects in software analysis, design, development, and implementation for a new system or major enhancement to an existing system.
You will spend less than 25% of your work time on contracts, grants/cooperative agreements, and/or interagency agreements.
Grow your career for the good of our planet
The environmental challenges we face today are urgent. At the Environmental Protection Agency, we need professionals like you to continue our mission to protect human health and the environment. Our agency is built upon a commitment to protect human health and the environment. The work we do here changes the world. That’s why there has never been a more crucial moment to further your career as one of the scientists, engineers, community leaders, IT specialists, communicators, administrative professionals, technicians, problem solvers, and innovators at EPA.
Grow your career. Make an impact. Be EPA.
Learn more at epa.gov/careers.
Requirements
Conditions of employment
- You must submit a resume and required documents--see How to Apply section.
This position is designated as High Risk and requires a background investigation. Unless an appropriate background investigation is already on record with the Office of Personnel Management, you must undergo a background investigation. All conditions of the pre-employment security process must be met before an official letter of employment can be issued with a report for duty date.
You must meet time in grade requirements no later than 30 calendar days after the closing date of this announcement.
If you are selected, you will be required to complete a Confidential Financial Disclosure form within 30 days of your first day of employment and annually thereafter.
#LI-DNI
Qualifications
NOTE: You must meet qualification requirements, including any requirements described in the Education section, by the closing date of this announcement.
In addition to the basic education requirements, you must have specialized experience and/or directly related education as described below:
To qualify for the GS-13 level, you need to have at least one year of full-time experience equivalent to the GS-12 level defined as utilizing business intelligence software to analyze and transform datasets into actionable insights to improve data driven decision making; developing and implementing process improvement strategies to enhance operational efficiency; and collaborating with stakeholders to customize IT solutions that improve customer satisfaction.
You will be assessed on the following competencies:
- Applications and Programs (Related to Position)
- Data Literacy and Analysis
- Customer Service
- Critical Thinking
- Problem Solving
- Data Systems
- Information Technology Program Management
- Strategic Thinking
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
*If you have part-time work experience, read this: Part-Time Experience.
Education
You must have one of the following:
-bachelor's or higher degree from an accredited or pre-accredited college or university in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks;
OR
-IT-related experience demonstrating each of these four competencies:
- Attention to Detail - Is thorough when performing work and conscientious about attending to detail;
- Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services;
- Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately;
- Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
For information about accreditation requirements, visit Accreditation.
Additional information
Are you a Displaced Federal Employee? If so, please read the Required Documents section and visit the EPA website for additional information on the Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP): CTAP/ICTAP
NOTE: To be entitled to selection priority, you must be rated well-qualified (i.e., you must have a score of 87 or higher--see the How You Will Be Evaluated section).
If you are selected, travel, transportation, and relocation expenses will not be paid by EPA. Any travel, transportation, and relocation expenses associated with reporting to work in this position will be your responsibility.
This position is not in the bargaining unit.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Benefits will not change for current permanent EPA employees.
If you are selected for this position, situational telework may be approved by your supervisor if you meet eligibility requirements, as allowable by agency policy and/or applicable collective bargaining agreement.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
After the vacancy announcement closes, we will review your resume and required documents to ensure you meet the eligibility and minimum qualification requirements.
If we determine you are eligible/qualified, one or more subject matter experts will systematically review your resume to assess the degree to which your background matches the competencies required for successful performance in this position (see the Qualifications section for a list of the competencies being evaluated). You may also be required to complete one or more additional assessments (if this is required, you will be contacted by email with further instructions). Based on the assessment ratings, a score will be calculated to determine if you are among the best qualified candidates.
NOTE: Cheating (including the use of a consultant or an AI tool to assist you) on any assessment may result in your removal from consideration for this job.
If you are referred for consideration, you may be subject to additional assessments by the selecting official (e.g., technical writing sample or other work sample, job knowledge test, case scenario analysis, scientific data assessment, structured interview, etc.).
You may preview questions for this vacancy.
Required Documents
Required documents to be submitted online:
ALL APPLICANTS
- Resume clearly stating your experience related to this position as described in the Duties and Qualifications sections--include specific dates (MM/DD/YY - MM/DD/YY) so we can determine that you have the required amount of experience (if applicable). Your experience description needs to be clear/specific (we may not make assumptions regarding your experience). Include a list of awards you have received if you would like them to be considered. Resume must not exceed 2 pages. If you do not submit a resume that is 2 pages or less, you will be ineligible for further consideration. See How to Apply section for more information.
- ELIGIBILITY TO APPLY - SF-50(s) must prove you meet the criteria in the Clarification from the agency section. The most common eligibility requirements are Permanent Employees (proof is reflected in block 24/Tenure on the SF-50), Competitive Status (proof is reflected in blocks 24/Tenure and 34/Position Occupied on the SF-50), In the Office of (proof is reflected in block 22/Name and Location of Position’s Organization on the SF-50), and In the Commuting Area (proof is reflected in block 39/Duty Station on the SF-50).
NOTE: Eligibility is based on your current position of record (if you are on a temporary promotion, the temporary promotion position is your position of record).
- TIME-IN-GRADE - If you are applying for a higher grade, SF-50(s) must prove you have completed 52 weeks at the next lower grade (next lower grade is identified in the Qualifications section). Examples of appropriate SF-50s include promotion to the higher grade, within-grade increase for the next lower grade, and SF-50s dated a year apart within the same grade/job at the next lower grade.
- Most recent completed annual performance appraisal dated within the last 18 months (if it is not dated within the last 18 months or you have not received a performance appraisal, you must upload a signed/dated explanation why). Your submitted performance appraisal must show the overall rating and manager/supervisor’s signature that certifies the rating at the time it was given. If your performance appraisal was conducted virtually, a supervisory email certifying your end-of-year review/rating was completed and date it occurred is acceptable documentation in lieu of the supervisor’s signature on the performance appraisal document; the overall rating must also be provided on either the email or performance appraisal document.
APPLICANTS QUALIFYING BASED ON EDUCATION OR A COMBINATION OF EDUCATION AND EXPERIENCE
- College transcripts - unofficial or official transcripts or a list of courses that includes school(s) attended, school address, course title, grades earned, completion dates, department, and quarter/semester hours earned.
NOTE: Official transcripts are not required at the time of application; however, if you are selected, you must provide official transcripts before you start work.
IF EDUCATION WAS COMPLETED AT A FOREIGN INSTITUTION: You must submit an equivalency evaluation with your application as described here: Accreditation
DISPLACED FEDERAL EMPLOYEES WHO ARE ICTAP/CTAP ELIGIBLE
- Most recent performance appraisal
- Proof of eligibility
- Most current SF-50 noting position, grade level, tenure, and duty station
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.