Summary

This position is located in the Division of Risk Management Supervision (RMS or Division), Operations Branch, Communications Section.

The Information Technology Specialist (Digital Content) is responsible for managing and providing management support for internal and external website information for RMS. The incumbent coordinates the performance, direction, and completion of all the Division’s efforts related to the development and maintenance of all internet-related system and software.

This job is open to

Federal employees - Competitive service

Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales.

Career transition (CTAP, ICTAP, RPL)

Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.

Land and base management

Current or former employees of a base management agency.

Veterans

Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference

Military spouses

Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty.

Individuals with disabilities

Individuals who are eligible under Schedule A.

Family of overseas employees

Family members of a federal employee or uniformed service member who is or was, working overseas.

Peace Corps & AmeriCorps Vista

Individuals who have served at least 2 years with the Peace Corps or 1 year with AmeriCorps VISTA.

Special authorities

Individuals eligible under a special authority not listed in another hiring path.

Clarification from the agency

This position is open to applicants with status (i.e., current permanent Federal employees in the competitive service and former Federal employees with reinstatement eligibility); those eligible for appointment under special hiring authorities; and veterans eligible for VEOA appointment.

Duties

Leads development or modification of internet-related systems, tools, and software used to benefit Risk Management Supervision (RMS) programs and operations with significant impact across the Federal Deposit Insurance Corporation (FDIC).
Builds and maintains websites for a variety of purposes including sharing information with industry partners, hosting content for FDIC and/or industry outreach events, or sharing internal information (RMS and across divisions).
Provides advice and guidance on and conducts website design and maintenance for RMS projects and communications utilizing internet-related systems and software, including guidance on internet security and internet/intranet content policies.
Tests the product, or service to ensure adherence to requirements and that methods are suitable for RMS programs and end users.
Creates and delivers job aids or training as needed for new and existing staff members and internet end users for systems.

Requirements

Conditions of employment

Registration with the Selective Service.

U.S. Citizenship is required.

Employment Conditions.

Completion of Confidential Financial Disclosure may be required.

Background Investigation (BI) required.

Qualifications

Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here.

CG-14: To qualify, applicants must have completed at least one year of specialized experience equivalent to at least the CG-13 level or above in the Federal service. Specialized experience is defined as experience as a lead designer, developer, tester, and maintenance manager of internet-related systems, web-based tools, and related software and in developing and applying policy, procedures, and guidance for systems, tools, and software.

In addition to meeting the specialized experience, your resume must also demonstrate the following IT-related competencies:

• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Applicants must have met the qualification requirements (including selective placement factors – if any) for this position within 30 calendar days of the closing date of this announcement.

Applicants eligible for ICTAP (Interagency Career Transition Assistance Program) must achieve a score of 85 “well qualified” for this position. For more information, Click Here.

For qualification determinations, your resume must contain the following for each work experience listed:

Organization/Agency's Name
Title
Salary (series and grade, if applicable)
Start and end dates (including the month and year)
Number of hours you worked per week
Relevant experience that supports your response to the specialized experience that is stated in the job announcement

If your resume does not contain this information, your application may be marked as incomplete, and you may not receive consideration for this position.

NOTE: Please indicate how you meet the specialized experience under each applicable position. Do not copy and paste the duties or specialized experience from this announcement into your resume as that will not be considered a demonstration of your qualifications.

Education

There is no substitution of education for the experience for this position.

Additional information

DUE TO THE HIGH VOLUME OF QUALIFIED APPLICANTS EXPECTED TO APPLY, THIS ANNOUNCEMENT WILL CLOSE WHEN THE 75th APPLICATION IS RECEIVED, OR ON THE CLOSING DATE OF THIS ANNOUNCEMENT, WHICHEVER COMES FIRST.

Additional selections may be made from this vacancy announcement to fill similar vacancies that occur subsequent to this announcement.

Salary reflects a pay cap for this position of $257,500.

If selected, you may be required to serve a probationary or trial period as applicable to appointment type. During the probationary or trial period, you will be evaluated for fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

your performance and conduct;
the needs and interests of the agency;
whether your continued employment would advance organizational goals of the agency or the Government; and
whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary or trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

To read about your rights and responsibilities as an applicant for Federal employment, click here.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

In addition to the regular benefits offered by Federal agencies, the FDIC offers additional benefits to its employees. These benefits, some at minimal cost, are some of the best and most competitive in both the private and public sectors.

To find out more, click here.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and supporting documentation will be reviewed to ensure you meet the minimum qualifications/eligibility requirements. If you meet the minimum qualifications/eligibility, your experience, education, and training will be rated using job-related experiences based on the competencies needed to perform the duties of the position.

Occupational Experts (OEs) will review your resume to determine if you possess the technical qualifications for this position based on your experience. OEs will review ONLY the first two (2) pages of your resume. OEs will not review additional information beyond your resume (e.g., cover letter, links embedded in your resume). The review will include a cut-off score based on the minimum level of required proficiency for the competencies described in this announcement. You must meet or exceed the designated cut-off score to receive consideration. You will not receive consideration for the position if you score below the cut-off score.

Applicants will be assessed on the following competencies:

Website Services
Content Management
Technical Problem Solving
Training
Advising
Planning and Organizing
Critical Thinking

You may preview questions for this vacancy.

Required Documents

Include any supporting documents that don't fit within another category or are listed in the job announcement.
Your DD-214 or Statement of Service shows if you qualify for Veterans' Preference, the Veterans Employment Opportunities Act of 1998 or the Veterans Opportunity to Work to Hire Heros Act. We prefer the member 4 copy of your DD-214.
If you qualify under the Schedule A appointing authority, include a disability letter.
If you are a disabled veteran and want to claim preference, you must submit a letter on VA letterhead with your overall combined service-connected disability rating.
If you are claiming military spouse preference, include proof of marital status, like a marriage certificate.
Your resume should include relevant work experience, applicable education and your contact information. For current or previous federal employees, include the pay plan, series and grade.
A separation notification used to determine employment eligibility.
Your SF-15 shows if you qualify for 10-point Veterans' Preference.
Your SF-50 shows a federal position you've held, grade level and duty location. Your SF-50 can support position changes, conversions or separation for employment eligibility.

If you are applying under any special hiring authority you MUST submit proof of eligibility with your application.

Failure to provide all of the required documentation as stated in this vacancy announcement may result in an ineligible determination or may affect your consideration status. Please review the following to determine your eligibility and which document(s) is required to complete your application:

Your two (2) page resume showing all relevant work experience (paid and unpaid) including: duties performed; full name and address of each employer; start and end dates (month/year); work schedule (part-time, full-time, number of hours if intermittent); salary; and any completed education and training (program title, subject area, number of hours completed, and completion date).

VETERANS EMPLOYMENT OPPORTUNITY ACT (VEOA) ELIGIBLES AND SPECIAL HIRING AUTHORITIES FOR VETERANS: If you are applying for consideration under VEOA and special hiring authorities for veterans, click here. You must submit documentation (e.g., DD-214, VA Letter, SF-15, etc.) to demonstrate veterans’ eligibility.

SPECIAL APPOINTING AUTHORITIES FOR PEOPLE WITH DISABILITIES: If you are applying for consideration under special appointing authorities for people with disabilities, you will be required to provide proof of disability documentation to specify that you are a person who (1) has a severe physical disability; (2) an intellectual disability; or (3) a psychiatric disability. The documentation does NOT need to detail your specific disability, medical history, or need for accommodation, however; the letter MUST clearly state that you are eligible for appointment under this authority and that your eligibility is based on a severe physical disability; an intellectual disability; or a psychiatric disability. THE DOCUMENTATION MUST HAVE BEEN OBTAINED FROM: (a). Licensed medical professionals; or (b). State or private vocational rehabilitation specialists; or (c). Any Government agency (e.g., VA, etc.) that issues or provides disability benefits. THE DOCUMENTATION MUST INCLUDE: a statement that you are eligible based on one of the following: severe physical disability, an intellectual disability, or a psychiatric disability. To view sample Schedule A proof of disability letters, click here, and for more information on this special appointing authority, click here. Please note that employees hired under this Schedule A hiring authority will be required to complete a Standard Form 256 to identify their disability status.

INTERAGENCY CAREER TRANSITION ASSISTANCE PROGRAM (ICTAP): If you are a displaced or surplus Federal employee eligible for consideration under the ICTAP, you must submit proof of eligibility. For more information, click here.

CURRENT FEDERAL EMPLOYEES OR REINSTATEMENT ELIGIBLES WITH COMPETITIVE STATUS: A copy of your most recent SF Form 50, Notification of Personnel Action that shows: (1) permanent or career-conditional tenure (codes 1 or 2, in block 24), and (2) position occupied in the competitive service (code 1, in block 34). If reinstatement eligible, include your Career/Career conditional SF-50. To be considered as a non-competitive eligible candidate, the SF-50 must show the highest grade level or full performance level applicant has attained competitively on a permanent basis, and grade must be equivalent or higher than the grade for which applying.

NONCOMPETITIVE CONVERSION ELIGIBLES UNDER A PATHWAYS PROGRAM: If you are applying under this noncompetitive conversion authority, you must provide proof of program completion. A letter from your current agency certifying completion is acceptable documentation.

FDIC EMPLOYEES: If you want to be considered non-competitively include a copy of your SF-50. The SF-50 must show the highest grade level or full performance level applicant has attained competitively on a permanent basis, and grade must be equivalent or higher than the grade for which applying.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To begin, click the “Apply” button and follow the prompts. If you haven’t already, register and establish a USAJOBS account. After you register online, click the “Apply” button to complete the online assessment questionnaire, and submit all required documents. Please be sure to click “Submit Application” to complete the application process. You must apply online.

To apply for this position, you MUST provide a complete application package which includes:

Your two (2) page resume showing all relevant work experience (paid and unpaid) including: duties performed; full name and address of the each employer; start and end dates (month/year); work schedule (part-time, full-time, number of hours if intermittent); salary; and any completed education and training (program title, subject area, number of hours completed, and completion date).

Applicants requesting an exception from the online process must contact the Human Resources Specialist or point of contact listed in this announcement prior to 12:00 noon local time on the closing date.

To return to your saved application, log in to your USAJOBS account and click on “Applications” tab. Click on the “Position Title,” and then select “Update Application” or “Additional Application Information” to continue.

You have until 11:59 p.m. ET (Eastern Time) on the closing date of this announcement to complete the application process.

Please ensure you have completed the application process by verifying the status of your application on-line to reflect: “Received”. Failure to complete the application process will result in an incomplete application and you will not be considered for the position.

Agency contact information

Carlos Soria

Phone: 312-382-6889
TDD: 1-800-925-4618
Fax: 000-000-0000
Email: casoria@fdic.gov

Address: Federal Deposit Insurance Corporation
FDIC Human Resources Branch
3501 Fairfax Drive
HRB (PA-1730-5007)
Arlington, Virginia 22226
United States

Next steps

You may check the status of your application on-line 24 hours a day, 7 days a week through USAJOBS by signing in and selecting "Application Status." Thank you for your interest in working for the Federal Deposit Insurance Corporation.

The Fair Chance Act prohibits inquiries concerning an applicant's criminal history information unless the hiring agency has made a conditional (tentative) offer of employment to the applicant. An applicant may submit a complaint, or any other information, to the agency within 30 calendar days of the date of alleged non-compliance by contacting the Federal Deposit Insurance Corporation’s Human Resources Staffing Policy and Accountability team at FairChanceAct@fdic.gov

For more information go to FDIC Fair Chance to Compete for Jobs Act.

IT Specialist (Digital Content), CG-2210-14 Job in Washington, DC