Summary
This position is located within the Network Services Branch, AIF-320.
This job is open to
Clarification from the agency
Open to all US Citizens
Duties
The Network Services Branch (AIF-320) plays a critical role within the Operations Division of the Infrastructure of Operations (I&O) directorate administering and monitoring the FAA’s Mission Support Network. These systems and services include LANs, WANs and the FAA wireless infrastructure. AIF-320 detects, diagnoses, troubleshoots, and resolves all network services outages and performance issues as they are identified. This position is inherently governmental as it will determine AIT continuity of operations, strategy, implementation, policies, and guidance for the Network Management Branch within the Infrastructure & Operations (I&O) organization. The position will assist in the budget process for identifying and implementing national network strategy related technologies and assist in the evaluation of products and vendor solutions for network related technologies and connectivity. This position within the Network Management Branch will enable the successful operation of the FAA’s network systems and services including LANs (Local Area Networks), WANs (Wide Area Networks), and Wireless Infrastructure. The incumbent will be responsible for managing AIT’s Enterprise Network systems, primarily the layer 2 and layer 3 router\switch and wireless infrastructure. He/She will have an expertise of network infrastructure (routers\switches\wireless) and many other enterprise networking services and systems. He/She will maintain the FAA’s Mission support Network infrastructure (routers\switches\wireless). Other responsibilities include working with NAS (National Airspace System) system owners to develop high efficiency, resilient hardware and IP solutions that support the NAS integration with Mission support. He/She will be responsible for working with multiple organizations and groups to provide reliable, secure, and high-performance network solutions that meet the customers’ requirements. Work usually includes routine project/program tasks based on established policies, procedures, and guidelines. Incumbent will utilize Cisco routers, switches, and wireless. He/She will work on a large-scale enterprise network specific to routing, switching, dynamic routing protocols, Access Control Lists, IPv4 and IPv6. Independently performs multiple, varying, and complex assignments under minimal direction. The individual acts as the principal technical specialist or as a project manager or team lead for large work activities. Solve complex problems and develop improved technical processes or systems. Communication skills in small and medium sized groups are required to gather required information and brief out on results. The ability to ask the right questions to better understand processes and requirements from customers is a key skill for this position. The Network Operations specialist will need to effectively communicate and collaborate with peers and stakeholders to facilitate a positive customer experience.
Requirements
Conditions of Employment
- US Citizenship is required.
- Selective Service Registration is required for males born after 12/31/1959.
Qualifications
For additional information please view the complete OPM qualification standard for the Group Coverage Qualification Standard for IT Specialist, please visit: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ To qualify for this position you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-H, FG/GS-10-12. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Specialized experience is: Experience with Cisco routers, switches, and wireless for both on-Premise network and Cloud (Azure and AWS) and experience working on a large-scale enterprise network specific to routing, switching, dynamic routing protocols, Access Control Lists, IPv4 and IPv6. In addition to the minimum qualifications, the following has been determined to be a Selective Placement Factor for this position. This means possession of this criterion is part of the minimum qualifications and is essential to perform the duties and responsibilities of this position. Applicants who do not possess this criterion are ineligible for further consideration. SELECTIVE PLACEMENT FACTOR (SPF): Skill in configuring Cisco switches, routers, wireless controllers, and access points. Applicants should include examples of specialized experience in their work history. Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job. Qualification requirements must be met by the closing date of this vacancy announcement. If the Agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed. If the selection list is shortened to a best qualified list through a comparative process, then the best qualified list shall be considered to be the selection list. You may also be considered for this vacancy based on eligibility under the 30% or More Disabled Veteran Program, and Persons with Disabilities/Persons with Targeted Disabilities. To be considered for one of these special hiring authorities, you must identify your eligibility in your questionnaire in the Applicant-Preferred Conditions of Employment section. In addition, you must submit documentation that provides evidence of eligibility as indicated in the Required Documents section of the announcement. Selection may be made from this announcement or from ACT-AIT-24-AIF320-89816
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Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.
Required Documents
Only supplemental documentation, e.g. transcripts or veteran's documentation will be accepted in combination with your on-line application. These documents must be uploaded or emailed to jennifer.a.lowery@faa.gov on or before the closing date of this announcement. All submitted documents should reference the announcement number. If you want consideration for one or more of the Special Hiring Authorities, documentation that must be submitted at time of application can be found at Direct Hiring Authorities | Federal Aviation Administration (faa.gov). All Veterans: If you are claiming veterans' preference, you must submit either a DD Form 214 Certificate of Release or Discharge from Active Duty (Member 4 Copy or equivalent), or a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions. If you are claiming 10 point preference, you must also submit a completed SF-15, Application for 10-Point Veteran's Preference, and supporting documents outlined on the SF-15. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran. If you are claiming 10 point preference but fail to submit the supporting documents outlined on the SF-15, you will be tentatively assessed as a 5 point preference eligible provided your DD Form 214 reflects that you have the service required to qualify for preference. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran. Veterans currently on active duty claiming veterans' preference: You will be granted tentative preference if you submit a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions and your application shows that you have the required service. Prior to being appointed, you must provide to the Servicing Human Resource Management Office a DD Form 214 documenting discharge/release and showing that the service was honorable or general. If you are on terminal leave, you must provide documentation certifying authorized terminal leave.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.
We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.
Please ensure EACH work history includes ALL of the following information:
- Job Title (include series and grade if Federal Job)
- Duties (be specific in describing your duties)
- Employer's name and address
- Supervisor name and phone number
- Start and end dates including month and year (e.g. June 2007 to April 2008)
- Full-time or part-time status (include hours worked per week)
- Salary
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
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