IT Specialist (OS/Network)

Clarification from the agency

Career or Career-Conditional GPO Employees Only

• Provides expert technical advice, guidance, and recommendations to management and other technical specialists on critical IT issues.
• Applies new developments to previously unsolvable problems.
• Makes decisions or recommendations that significantly influence important agency IT policies or programs.
• Utilizes scripting languages to use scripting to automate business processes, tasks, integrate different software components, and/or add functionality to existing applications.
• Develops new standards, methods, and techniques; evaluates the impact of technological change and/or conceives solutions to highly complex technical issues.

Conditions of employment

• You must be a current Career or Career Conditional GPO employee to apply.
• Selectee may be required to pass preemployment requirements prior to appointment.
• Selectee must undergo a background investigation for Suitability.
• Selectee may be required to serve a one year probationary period.
• Applicants must meet time-in-grade requirements to be considered eligible. Applicants must have served 1 year at the next lower grade level or equivalent grade level of federal service to qualify
• Physical Demands: Work is generally sedentary in nature. Some walking, standing, and light lifting (up to 40 lbs.) may be required.
• Work Environment: Work is performed in an office setting without any environmental stress. When Teleworking. A teleworking agreement must be completed, and the home workspace must meet the requirements set forth in the agreement.

Qualifications

To qualify for the IT Specialist (OS/Network), PG - 2210 - 14 , you must meet the following requirements:

Basic Requirements:

For PG-12 and above: Experience that demonstrated accomplishment of computer project assignments that required a wide range of knowledge of computer requirements and techniques pertinent to the position to be filled. This knowledge is generally demonstrated by assignments where the applicant analyzed a number of alternative approaches in the process of advising management concerning major aspects of ADP system design, such as what system interrelationships must be considered, or what operating mode, system software, and/or equipment configuration is most appropriate for a given project.

For all 2210 at PG 13 and above positions: individuals must demonstrate they have experience in each of the nine competencies listed below: Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.

Individuals must have IT-related experience demonstrating each of the competencies listed below:

Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Decision Making - Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.

Information Management - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems.

Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.

Technical Competence - Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.

AND

In addition to meeting the above Basic Education or IT Experience, the applicant must meet the following:

Specialized Experience: To qualify for the IT Specialist (OS/ Network) PG-2210-14, applicants must possess at least one year of specialized experience equivalent to or higher than the PG-13 grade level in the Federal Service or equivalent Private Sector experience that includes:

1) Utilizing Computer server operating systems such as (Windows and RHEL), storage networks, firewall rule-based, Public Key Infrastructure, and the ability to implement hardware and software changes without adversely affecting overall operations,
2) Maintaining File structures, communications access methods, and data backup methodologies to support the enterprise network
3) Develop systems life cycle management concepts used to plan, develop, implement, operate, and maintain information systems.
4) Review server network connectivity and software designs for potential risks; recommend problem mitigation or countermeasures.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

All qualification requirements must be met by the closing date of this announcement (07/20/2026) to be considered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume will be evaluated to determine if you meet the minimum qualifications required; and on the extent to which your application shows that you possess the competencies associated with this position. To determine if you are qualified for the job, a review of your resume and supporting documentation may be made and compared against your responses to the vacancy questionnaire. You will receive a numeric rating based on your responses to the questionnaire. Your rating is based on both your responses to the questionnaire and information stated in your application. Please make sure that your self-ratings are supported by information in your application. The Human Capital Specialist may verify your qualifications and self-ratings during the application and selection process through quality review, interview questions, work samples, demonstrations, reference checks, and other means. Inflated qualifications may result in you being excluded from further consideration for this position. You will be further evaluated on the following Competencies required for the position:

• • Attention to Detail
  • Customer Service
  • Decision Making
  • Information Management
  • Interpersonal Skills
  • Oral Communication
  • Problem Solving
  • Teamwork
  • Technical Competence

We DO NOT require a separate narrative statement responding to the competencies, however your resume must CLEARLY show possession of these competencies.

• The Content of Resume: Resume must only be up to 2 pages. Your resume, curriculum vitae, or other written form you choose to describe your job-related experiences are used to verify your qualifications. Therefore, it is important that your resume accurately reflects the duties and responsibilities under each position you have held with each employer. In describing your experience, please be clear and specific. It is your responsibility to make sure your resume states complete information for each job entry (beginning and ending dates of employment stated as MM/YYYY; and total number of hours worked per week). If your resume does not provide enough information regarding your work history for us to make a creditable qualification determination, your application package may be rendered disqualified and you will no longer be considered for this position. To assist you in sending in a complete resume, use the checklist Click Here

• SF-50, Notification of Personnel Action- If you are a current or former federal employee, you must submit a SF-50 showing the highest grade level held in the position for which you are using to qualify. Your SF-50 must also include the Position Title and Series, Step, Salary, Tenure, Position Occupied, and promotion potential (if applicable) to verify your status and eligibility. An award SF-50 is not acceptable. If you are unable to provide your most recent SF-50, you should submit a written statement explaining why it was not obtainable. This explanation should include your Position Title and Series, Step, Salary, Tenure, Position Occupied, and promotion potential. Failure to submit the required SF50 document or statement of explanation will result in an ineligible rating under merit promotion procedures.
  
  If you are unable to provide your most recent SF-50, you should submit a written statement explaining why it was not obtainable. This explanation should include your Position Title and Series, Step, Salary, Tenure, Position Occupied, and promotion potential. Failure to submit the required SF50 document or statement of explanation will result in an ineligible rating under merit promotion procedures.
• Recent Performance Appraisal -If you are a current or former federal employee, you must submit your current Fiscal Year (FY2025) Performance Appraisal showing you have performed at an acceptable level. If you are unable to submit your current Fiscal Year (FY2025) Performance Appraisal you must submit a written explanation as to why it was not obtainable. In this explanation, you should include your final rating. Failure to submit your current Fiscal Year (FY2025) Performance Appraisal or a written statement explaining why it was not obtainable will disqualify you from further consideration.
• Certification-If providing a certification, please ensure the dates and expirations are included on your documents.

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