Information Management Specialist

Clarification from the agency

Current FCC Employees Only

As an Information Management Specialist, the incumbent plans, develops, and makes recommendations to implement procedures for public information dissemination, and provides support in the Secretary's overall responsibility to carry out the programs of the Commission. Manages and directs the planning, design, development, configuration, analysis, and implementation of FCC administration of the Agenda process, management of electronic documentation and internet information systems. The incumbent is responsible for the training on and installation of new, first time, or non-standard FCC end-user internet information systems, and the Secretary's suites of website pages.

The incumbent provides technical and administrative direction to FCC staff and the general public regarding the Agenda process, and the release and publication of Commission items. Extensive and in-depth analysis is required by the incumbent to determine the nature and extent of information needs, the specific research area, and/or the direct type of information requested in order to retrieve only the most pertinent information. Incumbent is responsible for ensuring that responses are provided in a timely manner in regards to complex, technical matters.
Evaluates and conducts in-depth analysis regarding new techniques and methods to improve efficiency and effectiveness of the organization. Develops, drafts, publishes and educates others on the procedures and guidelines to ensure the timely dissemination of complex legal and technical information, and documents received on a regular basis by the office. Evaluates the workload of the staff and advises senior level managers regarding the manner in which work is organized. Presents and explains detailed and complicated statistical information and puts technical, hard to understand information into simple easy to understand concepts.

The incumbent develops standards and specifications for the implementation, modification, and adaptation of newly developed technologies. Incumbent performs system upgrades for new applications and/or enhancements of existing internet, electronic documents, and information systems. Incumbent identifies, verifies and evaluates new information requirements to meet FCC/OS criteria and standards. For example, the incumbent develops interactive web forms with database access; designs and deploys new website suites of pages for the staff and public users of the internet site; analyze information needs; and troubleshoot existing website problems, etc.

Conditions of employment

• FCC Employees Only.
• Suitable for employment as determined by a background investigation.
• Current FCC employees must provide SF-50 verifying grade & status.
• Resume must not exceed two pages and must meet resume format criteria.

In order to be considered for this position, applicants must:

-Currently be employed in the Federal Communications Commission in positions serving under career or career conditional appointments.

ALL FCC EMPLOYEES MUST provide a legible Personnel Action, SF-50, that verifies your status and highest permanently held grade.  If an SF-50 is not submitted, the application will be rated as ineligible. To request a copy of your SF-50 please send an email to PersonnelRecordsRequest@fcc.gov

Qualifications

Interested candidates should be passionate about the ideals of our American republic, committed to upholding the rule of law and the U.S. Constitution, and committed to improving the efficiency of the Federal government. Hiring decisions will not be based on race, sex, color, religion, or national origin.

Applicants must meet eligibility and qualification requirements by the closing date of this announcement.  Current Federal employees must meet time-in-grade requirements by the closing date of this announcement.  

GS-12
 
In order to be deemed as qualified candidates must have one year of specialized experience which is equivalent to the GS-11 grade level. Specialized experience is defined as experience:

• Experience developing clear and concise written responses, reports, fact sheets, tables, summaries, and/or various other documents.
• Experience assisting in the development of new methods of organizing and disseminating information and data. (remove for GS-11)
• Experience responding to a variety of written and oral, in-person, and telephone inquiries that require extensive research of various rules and regulations.
• Experience multi-tasking in a variety of manners including but not limited to reviewing agenda items, identifying issues and making recommended edits to written agency or organization decisions.

GS-13
 
In order to be deemed as qualified candidates must have one year of specialized experience which is equivalent to the GS-12 grade level. Specialized experience is defined as experience:

• Experience evaluating and conducting in-depth analysis regarding new techniques and methods to improve efficiency and effectiveness of the organization.
• Experience presenting and explaining detailed and complicated statistical information and puts technical, hard to understand information into simple easy to understand concepts.
• Experience developing technical requirements for database system design and development.
• Experience reviewing, for the purposes of quality assurance, clear and concise written responses, reports, fact sheets, tables, summaries, and various other documents in support of the Commission's programs. 
• Experience providing expert advice and guidance on the use of electronic and database system resources and new technologies to FCC staff and high-level management.

PART-TIME OR UNPAID EXPERIENCE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Optional Four Essay Questions

At the time of application, applicants have the option of answering the following four short, free-response essay questions.

1. How has your commitment to the Constitution and the founding principles of the United States inspired you to pursue this role within the Federal government? Provide a concrete example from professional, academic, or personal experience.
2. In this role, how would you use your skills and experience to improve government efficiency and effectiveness? Provide specific examples where you improved processes, reduced costs, or improved outcomes.
3. How would you help advance the President’s Executive Orders and policy priorities in this role? Identify one or two relevant Executive Orders or policy initiatives that are significant to you, and explain how you would help implement them if hired.
4. How has a strong work ethic contributed to your professional, academic or personal achievements? Provide one or two specific examples, and explain how those qualities would enable you to serve effectively in this position.

Applicants will be required to certify that they are using their own words, and did not use a consultant or AI (such as a large language model [LLM]). The responses to each question cannot exceed 200 words per question.

All applicants will be rated on the extent and quality of experience and education relevant to the duties of the position.  An automated score is administered based on the on-line application process used.  Eligible applicants will receive a numerical rating based on their responses to the job specific questions for this position.

There are several parts to the application process that affect the overall evaluation of your application including:

1. the core questions
2. the vacancy questions
3. supplemental documentation (e.g., DD-214, SF-50, SF-15, transcripts), if applicable; and
4. your resume.

Applicants will be rated ineligible, if they do not respond to job specific questions provide supplemental documents and submit resume.  For more information, please click on Rating Process

HR REVIEW

HR will review your application to determine if you meet the following required Knowledge, Skills and Abilities (KSA's):

• Ability to develop technical requirements and web page design specifications.
• Ability to develop agency-wide electronic documents and internet information system standards, criteria, specifications, and guides for assigned systems or modules.
• Ability to educate staff and public on how to interpret data from the consolidated public information in EDOCS, ECFS and the Reference Information Center.
• Ability to effectively communicate directly with users of the internet, FCC staff, and the public to resolve associated issues.
• Ability to serve as a project leader and coordinate project teams.
• Ability to effectively communicate both orally and in writing in addition to the ability to work cohesively and collaboratively in a team environment.

If you are deemed to be qualified by the Subject Matter Experts, your application will be referred to the hiring manager for hiring consideration. Alternatively, if your application is not deemed as qualified by the Subject Matter Experts, your application will not be referred to the hiring manager for hiring consideration.

Merit Hiring Plan Resume Requirements

In compliance with Executive Order 14170, Reforming the Federal Hiring Process and Restoring Merit to Government Service resumes must not be longer than two pages in length. The resume must address minimum qualifications and other requirements listed in the job announcement.

Resumes must include all of the following information outlined below:

Contact Information

Name and how best to contact you, including email address and phone number.

Relevant Work Experience

• Job Title and Employer (including series and grade for any Federal positions)
• Start and end dates with month/year (e.g., 05/2019 –08/2022)
• The number of hours you worked per week

Ensure work experience descriptions are aligned with the job announcement and address all required qualifications. Brief descriptions should demonstrate your ability to perform the tasks at the required level as stated in the job announcement.

Resumes must be formatted as outlined above. If the two page resume criteria and/or the resume formatting requirement is not met candidates will be rated as ineligible and will not be referred for hiring consideration.

The FCC is providing the following applicant resume resources: 

• Applicant Guidance on the Two-Page Resume Limit
• USAjobs-How to Write a Federal Resume

ALL SUPPLEMENTAL DOCUMENTS MUST BE UPLOADED BY THE CLOSING DATE OF THIS ANNOUNCEMENT.  If applying online poses a hardship, you may contact either the HR Specialist listed on the vacancy announcement or you may contact the Monster Government Solutions help desk (prior to the closing date of the vacancy announcement) via e-mail at mgshelp@monster.com or you may reach them directly at 866-656-6831. The Monster Help Desk is available Monday-Friday 7:00 am to 7:00 pm EST.

Supplement Documents Required: Employees must provide a legible Personnel Action, SF-50, that verifies your status and highest permanently held grade.  If an SF-50 is not submitted, the application will be rated as ineligible.

ALL FCC EMPLOYEES MUST provide a legible Personnel Action, SF-50, that verifies your status and highest permanently held grade.  If an SF-50 is not submitted, the application will be rated as ineligible. To request a copy of your SF-50 please send an email to PersonnelRecordsRequest@fcc.gov

Next steps