Summary
The Department of Energy (DOE), Office of Inspector General (OIG) is currently looking for an Information Technology Specialist to serve within the Information Technology Division delivering a wide variety of IT support and contractor oversight to enable the OIG mission. Join our team of IT professionals as we support DOE's mission through enabling performance and financial audits, inspections of management issues, administrative allegations, and investigations into alleged violations of law.
This job is open to
Clarification from the agency
This is a Direct Hire Public Notice. Please read this Public Notice in its entirety prior to submitting your application for consideration.
Duties
As an Information Technology Specialist, you will:
- Contribute to the DOE/IG IT strategic planning process providing expert insight, advise, and guidance to the IG IT Director and other Senior officials within the IG.
- Serve as Contracting Office Technical Representative on a variety of DOE/OIG Information Technology contracts.
- Manage a wide range of specialized IT responsibilities, including cybersecurity, project management, data management, systems administration, and policy planning.
- Provide planning and management services while strictly adhering to information security and cybersecurity policies.
- Prepare and deliver briefings on assigned projects and programs to the leadership.
- Work closely with the cybersecurity team to assess and address vulnerabilities, and conduct annual accreditation and authorization evaluations.
- Manage research projects to analyze business processes and pinpoint areas requiring process enhancement.
- Deliver expeditious, high-quality, IT customer service across all tiers of the IT support spectrum.
Requirements
Conditions of Employment
- Must be a U.S. Citizen or National.
- This employer participates in the e-Verify program.
- Males born after 12/31/1959 must be registered for Selective Service.
- Suitable for Federal employment, as determined by a background investigation.
- May be required to successfully complete a probationary period.
- Occasional travel may be required.
- This position is a Testing Designated Position (TDP) subject to applicant testing and random drug testing.
- This position is approved to work remotely full-time, the incumbent must reside within 50 miles of the DOE OIG Worksite(s) specified in the vacancy announcement.
- This position requires the incumbent to obtain and maintain a Critical Sensitive Q Security Clearance (Top Secret equivalent).
Qualifications
BASIC REQUIREMENT: For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
SPECIALIZED EXPERIENCE REQUIREMENTS: A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-12) in the Federal service. Specialized experience for this position is defined as meeting 2 of the 3 following:
- Delivering IT end-user support on a wide variety of IT specialties to include end-points, applications, storage, data transport, and cyber security.
- Providing support in the development of IT strategic planning documents, standard operating procedures, service level agreements, and end-user "how-to" documentation.
- Utilizing applications, including Microsoft PowerApps, Excel, Microsoft PowerPoint, ServiceNow, or PowerBI, to collect and analyze data.
SPECIALIZED EXPERIENCE REQUIREMENTS: A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-13) in the Federal service. Specialized experience for this position is defined as meeting 3 of the 4 following:
- Coordinating and prioritizing schedules and tasks as the project manager for information systems and serving as lead in the development of IT strategic planning initiatives.
- Managing and providing direct oversight of IT service delivery, to include contracted IT support.
- Performing information cybersecurity and risk activities, to include reviewing initiatives, policies, procedures, and programs, to protect Departmental systems and remediating vulnerabilities.
- Solving challenging problems related to data management and system issues, for stakeholder and customer needs.
Education
This job does not have an education qualification requirement.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated for this job based on how well you meet the qualifications above.
This position is announced under a government-wide Direct-Hire Authority (DHA) for Information Technology Specialist positions in the 2210 series. Under the DHA, applicants who meet the Education and Qualification requirements listed in this announcement will be referred for consideration. Veteran's Preference, category rating, and traditional rating and ranking of applicants does not apply under the DHA process.
Appointments made under the DHA are processed as "new" appointments. Current Federal employees may be required to serve a new probationary period (5 CFR 315.802(b).
Successful candidates will possess the following competencies (knowledge, skills, abilities and other characteristics):
- Information Systems/Network Security
- Information Technology Performance Assessment
- Knowledge Management
- Technical Competence
Career Transition Assistance Programs: If you are eligible for career transition assistance, such as ICTAP or CTAP, you must meet the Education and Qualification requirements to be referred for consideration.
You must meet all qualifications and eligibility requirements by the closing date (07/05/2024) of this announcement.
To preview the Assessment Questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/12455794
Required Documents
To apply for this position, you MUST provide a complete application package which includes:
- Your RESUME showing all relevant work experience (paid and unpaid) including: duties performed; full name and address of the each employer; start and end dates (month/day/year); work schedule (part-time, full-time, number of hours if intermittent); salary; and any completed education and training (program title, subject area, number of hours completed, and completion date).
- Cover Letter, optional, expressing additional information not covered in your resume.
- Transcripts, if specific educational requirements are indicated in this job announcement.Unofficial transcripts or any report listing institution, course title, credits earned (semester or quarter hour) and final grade is acceptable. It is your responsibility to provide adequate proof that you meet the educational requirements.
- Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation, if applicable(e.g., Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.) For more information see the OPM Guide to Career Transition.
Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.
How to Apply
Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section. A complete application package must be submitted by 11:59 PM (EST) on the announcement closing date to receive consideration.
The application process is as follows:
- You must have a login.gov account to sign into USAJOBS: https://www.usajobs.gov/Help/how-to/account/.
- To begin the application process in USAJOBS, click the Apply Online button.
- Answer the questions presented in the application and attach all required and supporting documentation.
- You must click the Submit Application button prior to 11:59 pm (ET) on the announcement closing date.
You may update your application, including supporting documentation, at any time during the announcement open period by returning to your USAJOBS account, select Update Application: https://my.usajobs.gov/Account/Login. This option will no longer be available once the announcement has closed.
To verify the status of your application, during and after the announcement open period, log into your USAJOBS account; applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each application status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
If you need help with login.gov or USAJOBS (e.g., account access, Resume Builder) visit the USAJOBS Help Center: https://www.usajobs.gov/Help/
If you experience difficulty applying on USAJOBS, after clicking the Apply Online button, or you are experiencing a significant hardship hindering your ability to apply online, the Agency Contact listed in the announcement can assist you during normal business hours. If you receive any system error messages, take screenshots if possible, to aid technical support.
Next steps
Once your online application is submitted you will receive a confirmation notification by email. The status of your application will be updated in USAJOBS as it is evaluated.
You can check the status by logging into USAJOBS. You may also sign up to receive automatic emails anytime the status of your application changes by logging into your USAJobs Account and editing the Notification Settings.
You will be contacted directly if an interview is required.
|