Summary
This position is part of the Office of the Chief Information Officer, Department of Energy. As a Information Technology Specialist, you will be managing advanced application services, specifically focusing on Application as a Service (AaaS) and SharePoint as a Service platforms in enhancing business processes, ensuring optimal service delivery, and maintaining high standards of organizational collaboration and information management.
This job is open to
Clarification from the agency
U.S. citizens or U.S. Nationals; Military Spouses; no prior Federal experience is required.
Duties
As an Information Technology Specialist, you will:
- Manage advanced application services such as the Application as a Service (AaaS) and SharePoint to enhance business processes and ensuring optimal service delivery.
- Evaluate, enhance, and integrate service for optimal performance in leading the development of Power Platform as a Service (PPaaS) to ensure solutions are met effectively.
- Manage SharePoint as a service, from planning to maintenance, governance, best practices, and integration with tools to improve collaboration, document management, compliance, and organizational productivity.
- Lead projects with stakeholders and deliverables, aligning with objectives, budgets and using project management techniques in managing costs, and risks to ensure successful project outcomes.
- Manage contractor relationships by ensuring they meet performance standards, comply with contractual terms providing expert oversight and guidance in contractor interaction.
Requirements
Conditions of Employment
- You must be a U.S. Citizen or National.
- This employer participates in the e-Verify program.
- If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. See www.sss.gov.
- If selected, your appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
- Subject to the appropriate background investigation to determine suitability or fitness for federal employment. Continued employment is contingent upon favorable adjudications of periodic reinvestigations, if applicable.
- If selected, you may be required to complete a one year probationary period.
- This position is included in a Bargaining Unit.
- This position does not support 100% remote work. You will be required to report physically to the official reporting worksite as specified by the supervisor, but no less than 2 days per pay period.
Qualifications
BASIC REQUIREMENT:
For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
In addition to the competencies, a qualified candidate's online application and resume must also demonstrate at least one year of specialized experience equivalent to the next lower grade level in the Federal service.
SPECIALIZED EXPERIENCE REQUIREMENTS: A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level GS-12 in the Federal service. Specialized experience for this position is defined as meeting ALL of the following:
- Executing tests of data processing system to ensure functioning of data processing activities and security measures.
- Conferring with users to discuss issues such as computer data access needs, security violations, and programming changes.
- Integrating various IT services to support and enhance organizational goals in managing IT projects, achieve goals within established and budget constraints.
"Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
CTAP/ICTAP candidates: To be considered "well qualified" you must (1) meet all of the requirements as described in this section; and 2) be rated "well-qualified", which is defined as scoring in the in Well Qualified category (or higher).
You must meet all qualifications and eligibility requirements by the closing date of this announcement.
Education
There are no specific education requirements or substitution of education for experience for this position.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the application process is complete, your resume and supporting documentation will be used to determine whether you meet the job qualifications. If you are minimally qualified for this job, your responses to the self-assessment questions (True/False, Yes/ No, Multiple Choice questions) will be evaluated and you will be placed into one of three pre-defined quality categories under Category Rating procedures. These categories are "Best Qualified", "Well Qualified", and "Qualified. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job.
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
- Enterprise Architecture
- Information Technology Performance Assessment
- Project Management
- Stakeholder Management
Application of Veterans' Preference: If you are a preference eligible candidate, you will be listed at the top of whichever quality category your rating places you in. CP/CPS veterans are placed at the top of the highest category for all positions except professional and scientific positions at GS-9 and higher.
Non-Competitive Hiring Authority for Military Spouses: If you are a military spouse eligible under this authority, and you meet the minimum qualification requirements for the position, you will be referred to the selecting official for consideration on a separate list specific to only military spouses.
Career Transition Assistance Programs: To receive selection priority for this position, you must: 1) meet the eligibility criteria; and 2) be rated "well-qualified", which is defined as scoring in the in Well Qualified category (or higher).
Shared Certificates: The Department of Energy shares lists of applicants among its internal Departmental Elements and organizations. You may be referred for consideration to other DOE Hiring Managers throughout the Department for more than one position based on this application. By applying to this announcement, you understand your application materials may be shared with multiple Hiring Mangers throughout DOE. If additional positions are filled from this announcement conditions of employment may differ. You will be notified if you are referred for additional positions.
You must meet all qualifications and eligibility requirements by the closing date (07/08/2024) of this announcement.
To preview the Assessment Questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/12457949.
Required Documents
To apply for this position, you MUST provide a complete application package which includes:
- Your RESUME showing all relevant work experience (paid and unpaid) including: duties performed; full name and address of the each employer; start and end dates (month/day/year); work schedule (part-time, full-time, number of hours if intermittent); salary; and any completed education and training (program title, subject area, number of hours completed, and completion date).
- Cover Letter, optional, expressing additional information not covered in your resume.
- Transcripts, if specific educational requirements are indicated in this job announcement. Unofficial transcripts or any report listing institution, course title, credits earned (semester or quarter hour) and final grade is acceptable. It is your responsibility to provide adequate proof that you meet the educational requirements.
- Veterans' Preference documentation,if applicable, DD-214 Member Copy 4 showing type of discharge/character of service; current active duty members- certification of expected discharge or release from active duty under honorable conditions dated within 120 days; SF-15 Form and related documentation; VA letter. For more information visit the USAJOBS Help Center & OPM CHCOC website for VOW information.
- Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation, if applicable(e.g., Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.) For more information see the OPM Guide to Career Transition.
- Military Spouse, if applicable, Permanent Change of Station (PCS) orders authorizing you to accompany the Military member to the new duty permanent station; OR verification of the member's 100% disability (VA Letter); and/or verification of the member's death while on active duty (DD-1300 and Death Certificate) AND verification of the marriage to the service member (i.e., a marriage license or other legal documentation verifying marriage). For more information visit the USAJOBS Help Center.
Incomplete application package. It is your responsibility to ensure all required documents have been submitted. Do not provide photos or list a Social Security Number or date of birth on any attachment.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section. A complete application package must be submitted by 11:59 PM (EST) on the announcement closing date to receive consideration.
The application process is as follows:
- Click the Apply Online button.
- Answer the questions presented in the application and attach all required and supporting documentation.
- Click the Submit Application button prior to 11:59 PM (ET) on 07/08/2024.
To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.
To verify the status of your application, during and after the announcement open period, log into your USAJOBS account; applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each application status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
If you need help with login.gov or USAJOBS (e.g., account access, Resume Builder) visit the USAJOBS Help Center: https://www.usajobs.gov/Help/
If you experience difficulty applying on USAJOBS, after clicking the Apply Online button, or you are experiencing a significant hardship hindering your ability to apply online, the Agency Contact listed in the announcement can assist you during normal business hours. If you receive any system error messages, take screenshots if possible, to aid technical support.
Next steps
Once you submit your online application, you will receive a confirmation notification by email that your submission was successful. After the closing of the announcement, we will review applications. If you are among the most qualified candidates and your name is referred to the hiring official, you may be contacted directly for a possible interview. We will notify you of the status of your Application Package at the time candidates are referred for consideration, and when the selection process is complete.
If you are interested in being added to our Schedule A or 30% or more Disabled Veterans repository, please submit your information by using the below links.
https://www.usajobs.gov/job/789178500 - 30 Percent or More Disabled Veteran Repository 2024 for Department of Energy
https://www.usajobs.gov/job/789179000 - Schedule A Repository 2024 for Department of Energy
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