Information Technology Specialist (APPSW) Job in Arlington, VA

Vacancy No. MP/DE-12574569-2025-MW Department American Battle Monuments Commission
Salary $117,962.00 to $153,354.00 Grade 13 to 13
Perm/Temp Permanent FT/PT Full-time
Open Date 10/17/2024 Close Date 10/23/2024
Job Link Apply Online Who may apply Public
Locations:
Arlington, VA


Summary

The American Battle Monuments Commission (ABMC) maintains facilities and personnel in 17 countries. ABMC has an IT portfolio that encompasses cloud and on-premises platforms including, but not limited to, Software-as-a-Service, Infrastructure-as-a-Service, Platform-as-a-Service, Security Access Service Edge, and Network-as-a-Service.

Responsible for serving as the Senior Software Developer: Microsoft Dynamics and PowerApps supporting ABMC staff.

Duties

  • Responsible for ensuring high-quality, high-performing applications and systems are fielded that meet agency objectives and customer needs.
  • Implement computer and mobile applications using Dynamics 365, Power Apps, Dataverse, Power BI, and Power Automate to automate processes and improve efficiency.
  • Facilitate the Change Control Board's Change Request review process, including the review of proposed actions to ensure requirements are adequately addressed and meet technical standards.
  • Collaborate with Product Owners, Business Analysts, Records Manager, and other IT Specialists to define detailed implementation plans based on product and platform roadmaps and requirements.
  • Evaluate new products and platforms, perform product comparisons, and make recommendations for future implementation.
  • Support end-user application usage within the suite of software-as-a-service, infrastructure-as-a-service, platform-as-a-service, networking-as-a-service, and security access service edge applications and tools.
  • Serve as a Section 508 coordinator ensuring ABMC intranet, websites, documents, and electronic records are accessible to people with disabilities.

Requirements

Conditions of Employment

  • U.S. Citizenship.
  • Suitable for Federal employment as determined by appropriate background investigation.
  • Males born after 12-31-1959 must be registered with Selective Service.
  • May be required to successfully complete a probationary/trial period.
  • Merit Promotion applicants must have completed three (3) months of service after a competitive appointment to be considered.
  • May be eligible for incentive pay.
  • May be eligible for superior qualifications/special needs pay setting.
  • Direct Deposit of pay is required.
  • E-Verify will be used to confirm employment eligibility on new employees. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov

Qualifications

SPECIALIZED EXPERIENCE: Applicants must possess one (1) year of specialized experience equivalent to at least the next lower grade level (GS-12); or its non-Federal equivalent that demonstrates evaluative: design, develop and maintain Power Apps (model-driven and canvas), Power Automate, and Dataverse to meet specific business requirements such as workflows, business process flows, entity forms, and views; conduct planning to ensure system enhancements support program initiatives and requirements as well as agency objectives; and provide continuous communication to customer and leadership to ensure the customers service level agreements are being met.

**Experience with Microsoft Dynamics 365 and application life cycle management is strongly desired**

AND

For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below.

Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Time in Grade
Time-in-grade restrictions apply for all candidates considered under Merit Promotion (generally applicants who have held a Federal civilian appointment within the previous 52 weeks). These applicants must have 1 year time-in-grade at the next lower level or equivalent to qualify.

NOTE: To be considered for this position, you must meet all qualification and eligibility requirements for the GS-2210 series set forth in the Office of Personnel Management (OPM) Qualification Standards by the closing date of the announcement. A copy is available at: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement including time-in-grade restrictions, specialized experience and/or education, as defined below.

Education

This job does not have an education qualification requirement.

Additional information

ACTIVE-DUTY SERVICE MEMBERS: In accordance with VOW to Hire Heroes Act of 2011 (Public Law 112-56),Current military members may apply by submitting a "certification" of active service in lieu of a DD-214. A "certification" letter should be on letterhead of the appropriate military branch of the service and contain: (1) your rank; (2) dates of active duty service; (3) type of discharge and projected character of service (i.e. honorable); (4) projected Veteran's preference, if applicable; (5) date terminal leave begins, if applicable; (6) date of expected discharge or release that is within 120 days of your employment application submission; and (7) signed by, or by direction of, the adjutant, personnel officer, or commander of your unit or higher headquarters. If selected, your qualifying separation, veteran's preference, and/or appointment eligibility will be verified prior to appointment. Active-duty members that fail to provide a valid "certification" of service with their initial application will be found to have an incomplete application. Military members may be appointed before the effective date of their military retirement/separation if on terminal leave.

Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, the veteran must be a preference eligible or a veteran separated after 3 years or more of continuous active service performed under honorable conditions.

Interagency Career Transition Assistance Program (ICTAP): If you have never worked for the Federal government, you are not ICTAP eligible. View information about ICTAP eligibility on OPM's Career Transition Resources website. To receive selection priority, you must: (1) meet ICTAP eligibility criteria; (2) be rated well-qualified for the position; and (3) submit the appropriate documentation to support your ICTAP eligibility. To be considered well-qualified and receive selection priority, applicants must satisfy all qualification requirements for the position and have a rating of 85 or above.

Noncompetitive Appointment Authorities: For more information on noncompetitive appointment authority eligibility requirements, you may review the information at the following links: Males born after December 31, 1959 must be registered or exempt from Selective Service.

These are not Bargaining Unit positions.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you are minimally qualified for this job, your resume and supporting documentation will be compared to your responses on the Assessment Questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for an incomplete application. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.

Management will consider any Federal performance appraisals and/or awards you submit with your application as an indication of your experience and work history. These documents will not be scored as part of the assessment process.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

  • Attention to Detail
  • Customer Service
  • Oral Communication
  • Problem Solving


Candidates not eligible to apply under merit promotion will be rated and ranked using Category Rating procedures. These procedures place candidates with veteran's preference above non-preference eligibles within each category. Veterans with a service-connected disability of at least 10 percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. Under Category Rating, candidates will be rated and ranked into one of three categories:
  • Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position
  • Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job
  • Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job.
Candidates who apply under Competitive Merit Promotion procedures will undergo a quality review to determine if they are highly qualified based on the content of their resume and their responses to the questionnaire. Best qualified candidates will be referred if all required supporting documentation has been provided.

Candidates who apply under Non-Competitive Merit Promotion procedures will undergo a quality review to determine if they are minimally qualified based on the content of their resume and their responses to the questionnaire. Qualified candidates will be referred if all required supporting documentation has been provided.

Required Documents

To apply for this position, you must provide a complete Application Package which includes
1. Resume that includes:1) personal information such as name, address, contact information; 2) education; 3) detailed work experience related to this position as described in the major duties including work schedule, hours worked per week, dates of employment (month/year); title, If including Federal service experience, provide pay plan, series and grade, i.e. GS-0301-09, other qualifications. We recommend that your resume not exceed five (5) pages, only the first five (5) pages will be reviewed to determine your eligibility/qualifications; Please note it is highly recommended that your resume is in the format that is recommended by USA Jobs. To learn how to format the resume go to USAJOBS Help Center - What should I include in my resume?
2. Online Assessment Questionnaire, as completed through this Vacancy announcement;
3. Other supporting documents:

  • Cover Letter, optional;
  • College transcript(s), only if qualifying based on education;
  • Current Federal employees:
    • Most recent non-award Notification of Personnel Action (SF-50) showing you are/were in the competitive service, highest grade held (or promotion potential) on a permanent basis, position title, series and grade. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must also submit your most recent promotion or within-grade increase in addition to your recent non-award SF-50 AND
    • Most recent performance appraisal (dated within 18 months) showing the official rating of record, signed by a supervisor, or statement why the performance appraisal is unavailable. A performance plan is not an acceptable substitute.
  • DD-214, SF-15 Form and VA letter, or certification of expected discharge or release from active duty for consideration under Veteran hiring authorities.
4. Applicants applying under other authorities (disability/Schedule A, Peace Corps/VISTA volunteers, CTAP/ICTAP, Interchange, etc.) must submit the appropriate documentation establishing their eligibility.

If you submit multiple copies of the same document, only your most recent uploaded document (by date & time stamp) will be considered. If your resume or supporting documents are illegible or unreadable, or if you fail to include any of the above-mentioned required documents, you may lose consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted. You may not be considered for any hiring eligibilities that you fail to list and/or support with proper documentation. Applicants who disqualify themselves will not be considered further. If your application materials contain sensitive or inappropriate information, including but not limited to: photographs; classified or government sensitive information; copied and pasted portions of this job announcement; obscene information, etc., you may not be considered. Falsifying your background, education, and/or experience is cause for non-selection, disqualification from further consideration or withdrawal of tentative or final job offers.

How to Apply

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.

  • To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
  • You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.
  • You will receive an email notification when your application has been received.
  • To verify the status of your application, log into your USAJOBS account, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.

Agency contact information

USAS HR Group
Address
Headquarters
Courthouse Plaza II, Suite 500
2300 Clarendon Boulevard
Arlington, VA 22201
US
Learn more about this agency

Next steps

Once your online application is submitted, you will receive a confirmation notification by email that your application was received. Your application will be evaluated as outlined above and if you are found to be among the top candidates, you will be referred to the selecting official for employment consideration. Selecting officials may choose any appropriate competitive, non-competitive or alternative candidate under Federal regulations and Agency Merit Promotion policy. Interviews may be conducted individually, by panel, by third party, teleconference, video teleconference, or in person. Selecting officials have the option to interview any, all or none of the referred candidates. Management has the right to fill or not a fill this vacancy, as well as to cancel and re-announce as appropriate.

Additional Vacancies
This announcement may be used to fill additional or similar vacancies at the same grade level.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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